Bluechip Warranty Ltd Reviews 

Purcahsed an older vehicle and within 1 month of me buying it the air con condenser failed.The dealer i bought the car from had provided a 3 month warranty for the vehicle from Bluechip.
Contacted Bluechip who asked me to get the issue diagnosed and cost for the repair.Forward the info to Bluechip as requested and the agreed to pay 90% of the cost.Overall I’m quite happy as the entire process was very easy to navigate.
Based on my experience I would highly recommend them.

From start to finish, quick and proactive followed instructions and all went smoothly. No complaints at all. Many thanks.

Very simple process great communication. They asked the necessary questions, I provided the necessary answers repair agreed paid the very next Friday. Simple. Highly recommended.

I only had my car 3 months when the bearing on the drive shaft started to fail. I informed Bluechip on the Friday forwarding the quote from the garage. On Monday Bluechip had authorised the work which I had completed on the Tuesday! I forwarded the final invoice on Wednesday and the money was transferred to my bank on Friday. Very impressed! The process was straightforward and Bluechip were efficient and easy to deal with. Would absolutely recommend this company in the future.

This is my second experience with Bluechip Warranty Ltd, in as many months. The process is without doubt seamless & thoroughly efficient. Thank you.

The Range Rover had a TCU command module, part of the SOS & telematics system issue, which caused warning messages on the dash. Jaguar Land Rover have the computer software to diagnose this failure. The unit needed replacing. It is very expensive @ near £500.The labour of around 4 hours.

Bluechip's Premium Warranty covers a total of £250 incl VAT for such parts & labour, regardless of any higher claim. I paid the rest of the bill. Land Rover labour costs are much higher than that in the terms & conditions Bluechip Warranty allow, too (£60 incl VAT per hour).

Having said all that, I submitted the invoice on a Tuesday & payments are processed by Friday of the same week. Highly efficient.

In summary, Bluechip Warranty are a very good organisation. I want to make others aware of the limitations of the warranty & the cost of some parts. The key is to always read the warranty narrative detail.

Thank you again, Blue Chip Warranty. You have helped me again.

I had to make a claim within the 12month warranty period. Bluechip Warranty was efficient and set out exactly what they needed for this claim. It was extensive and understandable. This was all done via email. Everyone I dealt with was professional and helpful. The claim was accepted and paid within a week of being submitted.
This has been a very worthwhile warranty. I recommend this company.

bought an audi s3 came with a blue chip warranty,a month later battery went ...put a claim in for a battery .
it was authorised really quickly with no hassle at all paid straight into my bank

I purchased a 2 year warranty with blue chip
I then put my Range Rover in for service and various seals and covers had split all around the same timeframe .
Blue chip asked endless questions then eventually refused all of my claim . !
£2000. Wasted on a policy in my view. !!

No quibble at all, I followed the claim process, submitted the garage estimate and received authorisation/approval for the work same day for the full amount in line with the policy limit. Submitted the garage invoice and received payment for the full amount in less than a week.

Not worth the hassle as you have to jump through hoops and then they will just say parts not covered

My experience with Blue Chip Warranty was outstanding, from start to finish of my claim.

I made a call to explain my claim to a very professional, friendly operative, who explained the procedure. I filled in the appropriate paperwork, with an estimate of the parts & labour required.

I booked the car in at Land Rover & the work was completed. This was within 2 weeks of my initial call to Blue Chip Warranty.

I paid part of the bill, as Land Rover labour costs are higher than that in the terms & conditions Blue Chip Warranty allow. The payment, I am informed, will be made within 48 hours of my submission of the invoice. I submitted on a Wednesday & payments are processed on a Friday.

In summary, an excellent service. 5 stars!! Thank you Blue Chip Warranty.

Just successfully made a claim on a repair for my car. I bought it used 2 weeks ago and it came with a 1year "premium" warranty. I fully read the terms and conditions and understood the constraints of the warranty beforehand. Because I read the Ts and Cs I was sure they would cover the broken spring/droplinks. It did not cover the total cost as they limit the labour rate to £60/hr whereas my garage charges £110/hr but it did cover a good chunk of the costs. If I had chosen a lower-cost garage it would have covered most of the cost.

The response time was fantastic (only 1-2hrs to wait for responses). The repair was authorised as soon as I sent the estimate from my independent garage, 100% of the cos for parts was paid for and 2 hours of labour at £60/hr. The repairs were then completed, they asked for the invoice and my bank details and now the money is scheduled to be sent.

I have no idea how much the warranty cost as I did not pay for it directly (dealership did), but my experience has been good.

Just make sure to read the Ts and Cs (including fine print) so you understand what is actually covered and how much will be contributed/max claim limit etc. It may not cover everything you need/want.

I submitted a claim for turbocharger repair on my car.

As expected, they requested all the usual service information.

After some back-and-forth (which I anticipated but was still time-consuming),

The only reason my review is 2 stars instead of 5 is their refusal to cover parts that are required to maintain the warranty on a new turbocharger (new gaskets, pipes, clean sump, and strainer).

They agreed to cover a maximum of £40 towards oil.

However, to keep the warranty on the turbocharger, all the items were necessary, so only part of the bill was covered.

£1330 out of £2000 was covered.

They paid the remaining amount on the next Friday as promised.

Update to reply -

I don’t think that you covered everything
Since if the items replaced /done where not completed the warranty on the new turbo would not be honoured and if it went again yourselves would it cover it hence I’m out of pocket

The cover is meant to cover £5000 but you didn’t want to cover the ‘MUSTs’ to keep the warranty in the new part

After all, 5 stars. Quick and helpful response. Most of the costs paid back. It’s worth to have a warranty, especially when you baying more expensive second hand car.

we have had to put 2 claims in for our son's first car and on both occasions they we very helpful, quick,easy and straight forward. Definitely worth doing when buying a second hand car from a garage and you know nothing about cars

BEWARE - Their motto "We've got you covered" is simply not true. I took out a warranty through a dealer and attempted to claim. I followed the whole process (which they agreed) and they came back saying the claim could not be authorised. As they couldn't contact the dealer (they were not answering calls/don't seem to be around) the claim couldn't be processed. They said they only act as an administration function for the dealer and the dealer would have to agree the work and pay for it! Since the dealer was not contactable, they wouldn't process the claim.

Please beware as I was of the view the warranty company was totally separate to the dealer, this is not the case. I may as well not have had the warranty and gone straight to the dealer. Basically, if the dealer doesn't agree to pay, there is no value in the warranty. Whilst they refer me back to the handbook (which is a bit lame), they sent me 27 pages of docs when the warranty was taken out. Who really is going to full read this?

They say what sets them apart is "Honesty" and "Transparency", I don't believe this is the case based on my experience. Throughout the whole claims process (emails back and forth), they never said they were an admin function or that the dealer has to authorise/pay, not them.

Please, please take care when thinking of a warranty with this company, all may not be as it seems. I am out of pocket over £2k with a worthless piece of paper called a warranty.

The above is a wholly true account of my experience and I would imagine the company will respond referring me back to the handbook (they sent 5 pdfs contacting 27 pages).

PLEASE TAKE CARE WITH THIS COMPANY

Excellent service, really helpful. The best used car warranty I’ve received when purchasing a used car.

Best service
Easy to use

The service provided was professional, efficient and friendly. Funds from my claim paid into my bank account within days. Excellent!

Great quick clear communication (over email but nobody answers phone)

Simple process and paid quickly

Only downside was disagreed with garage over amount of labor needed in repair so paid 1 hour rather than 2 hours labor I was charged.

Overall I rate them well though