Visited the Derby garden centre at Little Eaton. After visiting several other garden centres looking for an olive tree. We spoke to Pascal, his advice and guidance was great. We purchased an olive tr... Toon meer
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I love shopping at Blue Diamond, Cardiff. The plants are healthy, there's a huge variety and the prices are competitive. The indoor plant section is amazing. Manager Louise helped me above and beyond... Toon meer
I love going to Blue diamond garden centre Cardiff the staff are always cheerful and polite and willing to help,it is always full of beautiful unusual things ideal for people who have everything I c... Toon meer
Bedrijf heeft geantwoord
After succesfully ordering and building our new outdoor garden sofa/table set we then ordered the matching large metal outdoor cushion storage unit online. After a few hours of putting it together, it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Contactgegevens
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernsey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4,5
Uitstekend
7K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
One of the best garden centres we have…
One of the best garden centres we have visited. All the displays were beautiful. The food was excellent
3 september 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon, David Bradford
Thank you so much for taking the time to leave us such positive feedback and 5 stars!
We shall look forward to hopefully welcoming you back to our Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Visit quite regular
Visit quite regular. Often have lunch as the food is delicious and a lot of variety to choose from. The staff are always happy and they are incredibly helpful. The plants & flowers are very good and last all summer.
2 september 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Chezza,
Thank you so much for taking the time to leave us such positive feedback and 5 stars!
We shall look forward to hopefully welcoming you back to our Blue Diamond Garden Centre and Restaurant again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
The staff was so friendly and helpful
The staff was so friendly and helpful. The food in the Restaurant was out of this world, Brilliant, all way is. The garden centre is wonderful full of very nice things.
2 september 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon, Mr Steven Riddle,
Thank you so much for your wonderful review.
I am delighted to hear that you found our team so friendly and helpful, and that you enjoyed your meal in the Restaurant. It is fantastic to know you continue to enjoy visiting us.
Thank you also for your lovely comments about our Blue Diamond Garden Centre. We really appreciate your kind words and look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
2nd visit for something to eat at…
2nd visit for something to eat at little eaton. After a nice meal the 1st time was expecting a good lunch.
Ordered chicken,ham & leek pie with mash, peas and gravy. Now at £16 you expect something good. The issues start immedietely with paying for your meal as soon as you order.
No condiment of any description on the table instead you get given the tiny paper packets on request.
Now to the food- mash was lumpy and very salty, peas (very small portion) were hard. The pie looked good but cutting it open apart from the nice chunks of chicken it was sloppy and mushy inside. Finally the gravy, was so weak just like pouring water on your meal and turned the pie base soggy.
Needless to say after that we wont be returning again.
4 september 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Jule Lennard,
Thank you for sharing your review via Trustpilot.
Can I ask you to contact us directly here at Blue Diamond via the email address below, as we would like to discuss your comments directly with you please:
customerservice@bluediamond.gg
Kindest regards,
The Blue Diamond Garden Centres Team.
With reference to reply from Blue…
With reference to reply from Blue Diamond ( Restuarant) Mere park Newport stating for us to deal with customer service rather than highlighting our issue on trustpilot we absolutely did with a manager dealing with it TWICE! And got nowhere. Look after your customers!!!
4 september 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Mr Paul Denton,
Thank you again for taking the time to share your feedback via Trustpilot. As we said previously, we are truly sorry to read about your continued disappointment regarding this matter.
As we are already in direct communication with you, we feel it would be more appropriate to continue communications directly rather than via social media.
Kindest regards,
Blue Diamond Garden Centres
The best fish and chips…
Today I had the best fish and chips I’ve ever tasted. The fish was beautiful. The batter was crisp and lovely and the chips were absolutely spot-on not forgetting the mushy peas. They were great as well.
The service and attention from the staff was 2nd to none. I have no hesitation in recommending this Restaurant.
2 september 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Malcolm Grainger,
Thank you so much for your fantastic review.
I am so pleased to hear that you enjoyed our fish and chips and that the fish, crisp batter, chips and mushy peas were all to your liking.
It is also wonderful to hear that you received such attentive service from our team.
Your kind words and recommendation mean a great deal to us, and we’ll be sure to share your feedback with the Restaurant team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Great garden centre
Great garden centre, lots of things to look at, always very clean, prices are good. Staff are really helpful, and so nice and friendly.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Mrs Gabriel,
Thank you so much for taking the time to leave us such positive feedback and 5 stars.
We really appreciate your kind comments, nd shall look forward to hopefully welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Redfields is ‘simply the best’
Redfields in Church Crookham is ‘simply the best’ Garden Centre. It has a great selection of plants, shrubs, water features, seating, everything you could ever need for your garden.
There is clothing, shoes & boots, toys, & gifts as well as a well stocked food hall.
The restaurant is amazing & can highly recommend for breakfast/lunch/afternoon tea or just a quick coffee.
I am a regular visitor and lucky to live a short distance from this amazing Garden Centre.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon, Belinda Dalton,
Thank you so much for your wonderful review and for your fantastic recommendation of our Redfields Garden centre.
I am delighted to hear how much you enjoy visiting us and that you find our range of plants, garden products, clothing, gifts and food hall so impressive.
It is also lovely to hear your kind comments about our Restaurant and that you enjoy everything from breakfast and lunch to afternoon tea and coffee.
I really appreciate your support and look forward to welcoming you back to Redfields again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
The lovely lady at garden centre exit…
The lovely lady at garden centre exit till. She spent time helping me set up blue diamond car registration online and physical card. Can't praise her enough we spoke about our ages this was left side till on bank holiday Monday amazing kind assistant. Acknowledged mum in her wheelchair and didn't talk to me instead.
Also restaurant lovely they were great mum in diabetic low and they let me take cake and food for her to table and rushed food through to save mum going into a coma and diabetic low. Thank you both restaurant and lovely lady on the till All amazing
31 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Miss Shirley,
Thank you so much for taking the time to leave such a heartfelt review for us on Trustpilot.
I am absolutely delighted to hear about the kindness and care you and your mum received during your visit. I am so pleased to know that our colleague at the exit till took the time to help you set up your Diamond Club account and card, while also showing such thoughtful consideration towards your mum. I am equally pleased to hear how supportive and caring our restaurant team were when your mum needed assistance.
We really appreciate Feedback like this, as we know it means so much to our colleagues.
Thank you again for your kind words, and we hope to welcome you and your mum back to our Blue Diamond Garden Centre and Restaurant again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Kaz from bridgemere garden centre…
Kaz from bridgemere garden centre Nantwich went above and beyond to help me in cerulean cloth shop her service was outstanding
30 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning, Emma Hayward,
Thank you so much for taking the time to leave such a lovely review on Trustpilot.
I am delighted to hear that Kaz at our Bridgemere Garden Centre fashion department went above and beyond to assist you with our Cerulean range.
I will be so happy to share your wonderful feedback with Kaz and the team.
Thank you again, and we hope to welcome you back soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Very helpful and friendly staff who…
Very helpful and friendly staff who takes time to explain explain about plants
30 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Robert Hayward,
Thank you for your lovely feedback.
I am so pleased to hear that our team were so helpful and friendly, and took the time to share their knowledge and advice about the plants. We really appreciate you taking the time to leave a review on Trustpilot and hope to welcome you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Very helpful friendly staff right…
Very helpful friendly staff right across the whole place. Bright spacious changing room in the clothing shop.
Great lunchtime experience with good attentive staff members, especially Nic our waitress. Will definitely return. Helpful staff member dealt with our questions in the garden department. Toilets spotless with lovely hand soap and hand cream. Enjoyed our visit a lot thank you 🙏
25 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Sarah Nelson,
Thank you so much for your lovely review and for taking the time to share your feedback with us.
I am delighted to hear that you enjoyed your visit, from the helpful team throughout the garden centre to your lunchtime experience with Nic. It is wonderful to know that you also appreciated the facilities and attention to detail.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
This is a professional run garden…
This is a professional run garden centre with staff always ready to answer questions with a kind manner.
The apperience always clean and tidy with amazing displays.
When i am in the area, its always the first place to visit
Well done everyone
22 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon,
Thank you very much for taking the time to leave us a Trustpilot review.
We really appreciate your kind feedback and your support of Blue Diamond Garden Centres.
We hope to have the pleasure of welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
We always make a stop at the Blue…
We always make a stop at the Blue Diamond when in Cardiff and think it’s a great store.
We particularly like their cafe and their staff are also very polite and helpful.
We think Nick Denslow, the Cardiff Restaurant Supervisor, needs an extra mention. Nick is a bright, positive member of staff who goes out of his way to ensure you have what you require.
Nick is ready to answer any questions about the food and provide extra help when needed.
We think he is a great ambassador for your stores and a credit to the company!
19 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon, Jillian Dyer,
Thank you so much for taking the time to leave such a wonderful Trustpilot review.
I am delighted to hear that you always enjoy stopping by our Cardiff Blue Diamond Garden Centre, and especially that you enjoy the café and find our team so polite and helpful.
I will be absolutely delighted to share your lovely comments with Nick Denslow, our Cardiff Restaurant Supervisor. It is wonderful to hear how much you value his bright and positive approach, his knowledge and the care he takes to ensure customers have everything they need. Nick is very much a valued and respected member of our Blue Diamond team. Thank you again for recognising Nick as a great ambassador for Blue Diamond.
We look forward to welcoming you back to our Cardiff Blue Diamond Garden Centre and Restaurant again very soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Every member of staff I spoke to (4)…
Every member of staff I spoke to (4) were helpful, informative, friendly and courteous - delight in this day and age
22 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon, Chezmoi Peterborough,
Thank you so much for taking the time to leave us a Trustpilot review.
We really appreciate your kind feedback, especially about our helpful, informative, friendly and courteous staff members.
We hope to have the pleasure of welcoming you back to our Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Don't buy third party products from them as they don't manage their suppliers very well.
Ordered & paid £15,000 Pergola with 14 week lead time. Still waiting 24 weeks later. Communication was poor I had to keep contacting them. Blue Diamond had my money almost 6 months. Profuse apologies but eventually there are only so many sorry's acceptable when there is no delivery of what was paid for in advance. Blue Diamond promised to keep on top of this but failed every time & it was me contacting them. Was offered a £1,000 goodwill gesture, which Blue Diamond subsequently took back when I eventually cancelled order through broken promises & no pergola, due in May but still not here mid August. Don't buy third party products from them as they don't manage their suppliers very well.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon, Jackie Lambert,
Thank you for taking the time to leave your review on Trustpilot.
We are genuinely disappointed that, following the unfortunate delays and difficulties you experienced with your pergola order, you ultimately felt you had no choice but to cancel your purchase.
We hope you were able to find a suitable replacement pergola and that you are able to enjoy your outdoor space as you had originally planned.
Kind regards,
Blue Diamond Garden Centres.
Birthday Present Searching
Great offers, friendly staff, lovely atmosphere
21 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon, Dawn Nicholls,
Thank you very much for taking the time to leave us a Trustpilot review.
We really appreciate your kind feedback and your support of Blue Diamond Garden Centres.
We hope to have the pleasure of welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Lovely garden centre alot of choice and…
Lovely garden centre alot of choice and some lovely plants staff are friendly and a nice restaurant to break up your visit.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning, Mary Hancock,
Thank you for taking the time to leave us a lovely review.
I am delighted to hear that you enjoyed exploring our garden centre, found plenty of choice and were pleased with the quality of our plants. It is also wonderful to hear that our friendly team and restaurant helped make your visit enjoyable.
We really appreciate your kind feedback and hope to welcome you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
What a fantastic time we had.
What a fantastic time we had.
I took my 7 year old Great Nephew to the Animal Encounters event at Beckworth, Mears Ashby. Firstly the price was unbelievable £6.99 for the child only, I mean how great is that, you were not being ripped off. These days to be able to take a child somewhere and the adult did not have to pay as well, 1st class as far as im concerened.
The presenter was just great with the children, they got to hold a Python, Tarantula, Meer-Cats, Mongoose, Pigmy Hedgehogs, to name but a few of the animals, every child their was not left out and all had a turn.
Definitely please hold the event again. Fantastic time. My Great Nephew was so excited with all the animals he saw and asked can we go back tomorrow. Bless him.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning, Mary Lancaster,
Thank you so much for taking the time to leave such a fantastic review.
I am absolutely delighted to hear that you and your 7-year-old great-nephew had such a wonderful time at our Animal Encounters event at Beckworth Emporium. It sounds like he had an amazing experience meeting and holding such a fascinating variety of animals!
I am particularly pleased to hear that the presenter made sure all the children were involved and had the opportunity to take part. Creating memorable experiences for our younger visitors is something we really value.
It is really wonderful to know that your great-nephew enjoyed it so much that he was asking to come back the very next day, what a lovely compliment!
Thank you also for your kind comments about the value of the event. We really appreciate your support and hope to welcome you both back to Beckworth for another fantastic event in the future.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Always great customer service
Always great customer service, friendly atmosphere. Food 1st class.
23 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon, Miss Carolyn Hall
Thank you very much for taking the time to leave us a Trustpilot review.
We really appreciate your kind feedback and your support of our Blue Diamond Garden Centre and Restaurant.
We hope to have the pleasure of welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
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