Visited the Derby garden centre at Little Eaton. After visiting several other garden centres looking for an olive tree. We spoke to Pascal, his advice and guidance was great. We purchased an olive tr... Toon meer
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I love going to Blue diamond garden centre Cardiff the staff are always cheerful and polite and willing to help,it is always full of beautiful unusual things ideal for people who have everything I c... Toon meer
Bedrijf heeft geantwoord
I love shopping at Blue Diamond, Cardiff. The plants are healthy, there's a huge variety and the prices are competitive. The indoor plant section is amazing. Manager Louise helped me above and beyond... Toon meer
After succesfully ordering and building our new outdoor garden sofa/table set we then ordered the matching large metal outdoor cushion storage unit online. After a few hours of putting it together, it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Contactgegevens
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernsey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4,5
Uitstekend
7K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Always great customer service
Always great customer service, friendly atmosphere. Food 1st class.
23 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon, Miss Carolyn Hall
Thank you very much for taking the time to leave us a Trustpilot review.
We really appreciate your kind feedback and your support of our Blue Diamond Garden Centre and Restaurant.
We hope to have the pleasure of welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Super experience at Cardiff Garden Centre
Super experience. My wife and her friend spent 4 hours at the garden centre as there was so much to see. They looked at all the plants, garden ornaments, and pots, before going inside for a very tasty light lunch. They then went to look at the clothing and bought a few items, before looking at all the gifts and home furnishings and bought a few more items. All in all, they said it was an excellent afternoon out.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning, Timothy D Wallace,
Thank you so much for taking the time to leave us such a wonderful Trustpilot review.
I am delighted to hear that your wife and her friend had such an enjoyable afternoon with us and found so much to explore. It sounds as though they made the most of their visit, from browsing the plants, pots and garden ornaments to enjoying lunch and discovering our clothing, gifts and home furnishings.
It is really lovely to hear that they had such a positive experience, and we hope to welcome them back again for another enjoyable afternoon soon.
Thank you again for your kind feedback and support.
Kind regards,
Joanne
Blue Diamond Garden Centres.
I have visited this location before…
I have visited this location before after visiting the Cambridge American Military Cemetery and decided to return with my parents.
There was plenty of staff if needed for queries. The shop was clean and tidy. Plenty of products to suit all tastes.
We stopped at the cafe for a coffee and met Chris the manager. He was very friendly and approachable. We will be returning soon.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Gary Scott,
Thank you so much for taking the time to leave such a lovely review via Trustpilot.
I am delighted to hear that you enjoyed your visit and considered our garden centre clean, tidy and well stocked, with a good range of products to suit everyone.
It is also wonderful to hear that you enjoyed your coffee and had the opportunity to meet our Restaurant Manager, Chris.
Chris is a valued manager within Blue Diamond, so I will be very pleased to share your kind comments with him.
Thank you again for your kind feedback, and look forward to welcoming you all back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Lovely place to visit
Great few hours at trentham gardens with my sister always a pleasure to visit this centre so much to look at and as usual go home with some little treasure
19 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Linda Wilce,
Thank you for taking the time to leave us this very pleasing review on Trustpilot.
We really do appreciate your kind and positive feedback, and so I am so pleased to hear that you and your sister spent a few great hours at our Trentham Garden Centre.
We will look forward to welcoming you both back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
I visited Hereford garden centre…
I visited Hereford garden centre yesterday; in the garden aera I got very nice and helpful service from a young man, he brought the garden furniture I wanted to the till, later on helped loading the chairs onto my truck.
However, my experience in your restaurant was quite negative. The overall ambiance was quite depressing and basic, no nice atmosphere at all, two ladies were wiping and mopping the floor in between seated customers (at 3.30 pm!!), everywhere chairs were just shoved away, nothing orderly or inviting.
Also the tea I ordered was served with a mismatch of cup and saucer, the lid on the teapot did not fit, and worst of all the meringue cake I ordered, was most disgusting and old and fell apart because it was wet all over (from the freezer??). Nothing to do with meringue at all, for sure.
I paid 8 Pounds for tea and cake - money badly spent !
I will definitely not visit this restaurant again.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Christina,
Thank you for taking the time to share your feedback via Trustpilot for us.
Firstly, we are delighted to hear your positive comments about our furniture colleague at Hereford Garden Centre. It is lovely to hear how helpful and accommodating he was throughout your visit.
We are very sorry, however, to hear about your experience in the restaurant and particularly the cake you were served. Had we been made aware at the time and given the opportunity, we would of course have been happy to replace the cake for you.
We are again sorry that your overall experience was disappointing, and we genuinely hope you may decide to give us another try in the future so we can provide you with the experience you would expect from us.
Kind regards,
Blue Diamond Garden Centres.
Returning a faulty item.
Recently (14/08/2026) had to return a faulty item (6 months old). My experience with the staff on the Furniture Department and Customer Service I felt was extremely poor! The staff member on the Furniture Department was in general unhelpful regarding replacing the item, I felt I was being inconvenient in having to make the return, not even a sorry for the situation. Customer Service the same the staff member was abrupt and blunt with question's regarding the purchase.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Paul Jenkins,
Thank you for taking the time to share your feedback via Trustpilot, and please accept our sincere apologies for the poor level of customer service you experienced during your recent visit.
We are sorry that you felt unsupported and that the interactions with our Furniture and Customer Service teams left you feeling that your return was an inconvenience. This is certainly not the level of service always aim to provide.
If you require any further support regarding your feedback or the faulty item, please contact our Head Office Customer Care team directly at customerservice@bluediamond.gg, and we will be happy to assist you further.
Kind regards,
Blue Diamond Garden Centres
Excellent garden centre plus fish!
The staff were very helpful and gave you time to talk and explain what you were looking for.
The displays were colourful and inspiring and the products were great. Always have what you want!
I also bought some Goldfish from the knowledgeable staff at the fish centre.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning E Simpson,
Thank you for taking the time to share your lovely feedback via Trustpilot.
It is wonderful to hear that our team were helpful and knowledgeable, and that you enjoyed the colourful displays and range of products. We are also delighted to hear you received such helpful advice from our fish centre team when choosing your goldfish.
Your kind comments are very much appreciated and will be shared with the team.
Kind regards,
Joanne
Blue Diamond Garden Centres
Wonderful anniversary afternoon tea for…
Wonderful anniversary afternoon tea for the in laws. Great service, wonderful choice, stunning cakes and the best afternoon tea we’ve ever had. Beautifully presented with attentive friendly team checking in and topping up the drinks. Would thoroughly recommend
15 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Lee-Anne Jarvis,
Thank you so much for your wonderful review.
I am delighted to hear that your in-laws enjoyed such a special anniversary afternoon tea with us. It is fantastic to know that you loved the choice, presentation and cakes, and that our team provided such attentive and friendly service throughout your visit.
Thank you for your kind recommendation too!
We hope to have the pleasure of welcoming you all back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Canterbury garden centre is a delight…
Canterbury garden centre is a delight to visit. Everything looks well cared for. The staff are both helpful and knowledgeable.
The restaurant serves delicious meals, cakes and beverages and has a pleasant area to sit as a dog owner.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Fiona Stephens,
Thank you for taking the time to share your lovely feedback via Trustpilot.
It is wonderful to hear that you enjoyed a delightful visit to our Canterbury Blue Diamond Garden Centre and Restaurant.
Your kind comments are very much appreciated and will be shared with the team.
Kind regards,
Joanne
Blue Diamond Garden Centres
My very favourite Garden centre
If I need garden equipment or plants, I always go to the Lower Morden Garden Centre (now Blue Diamond). Always a wonderful choice of healthy plants, shrubs etc, and very helpful knowledgeable staff on hand. Lovely cafe too. It does sell other merchandise, including some attractive women's clothes, but all this is clearly subservient to their core function as a GARDEN centre! The whole place has a very happy vibe.
31 juli 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Julia Raeburn,
Thank you so much for your wonderful feedback and for your continued support of our Lower Morden Blue Diamond Garden Centre.
I am delighted to hear that you enjoy our selection of healthy plants, our knowledgeable and helpful team, and of course our café. It is lovely to know that you enjoy the happy atmosphere too!
We really appreciate your kind words and look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
I love this garden center there are…
I love this garden center there are always bargains to be had and the plants always look so healthy. There is an excellent selection of furniture, kitchware the list of products is endless, well worth a visit 😀
8 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Shelly Page,
Thank you for taking the time to leave us this very pleasing review.
We very much appreciate your kind and positive feedback, especially about our plants, and look forward to welcoming you back to our garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Really enjoyable garden centre to…
Really enjoyable garden centre to visit. Staff are always helpful.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Mrs Susan Glover,
Thank you for taking the time to leave us this very pleasing review following your visit to our Blue Diamond Garden Centre.
It is really lovely for us to receive your 5-star rating!
We appreciate your kind and positive feedback and look forward to welcoming you back to our beautiful garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A lovely lunch with friends.
Visiting a local garden centre while on holiday to see friends, after reading the reviews the night before we were dubious. The meal we enjoyed was very good and all staff helpful. Friends we visited go there often and have never had a bad meal.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon, Michael Kolczak
Thank you for taking the time to leave us a review on Trustpilot.
It is great for us to hear that your meal was very good and enjoyable too, despite you initially feeling dubious about visiting!
We really appreciate your kind and positive feedback and look forward to welcoming you back to our garden centre and restaurant again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Lunch with friends
Plenty of room nice and spacious not a bad menu reasonable prices great service they also warned you there was a delay in food as it was busy which was no problem
9 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Caroline Roberts,
Thank you for taking the time to share your review on Trustpilot.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
1 2 1 of their gardens centers the food…
1 2 1 of their gardens centers the food in the restaurant was average nothing to show about the service was not that good the staff in the store were brilliant help you out told you which way to go told you how to find things in the stories because over trellis her customers but some of them had rubbished in them out a normal tropical gardens and to the still needs a bit of love in
2 maart 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Julian,
Thank you for taking the time to leave us a review on Trustpilot.
We are pleased to hear your kind comments about our garden centre team and the excellent assistance you received from our colleagues. It is wonderful to know they were friendly, helpful and went out of their way to ensure you could find everything you needed.
Your positive comments are very much appreciated and will be shared with the team.
Kind regards,
Blue Diamond Garden Centres.
Really lovely place to visit
Really lovely place to visit, great range of items, clothing, garden furniture, plants and the cafe is lovely xx
8 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Sarah,
Thank you for taking the time to leave us this very pleasing review following your visit to our Blue Diamond Garden Centre.
It is great for us to receive a 5-star rating!
We really appreciate your kind and positive feedback and look forward to welcoming you back to our garden centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Fantastically comprehensive selection…
Fantastically comprehensive selection of garden plants and products, all in excellent condition. Reasonably priced and great rewards scheme. Lovely cafe and restaurant and wonderfully helpful staff.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Mr Richard Wilson,
Thank you so much for taking the time to leave us such a wonderful review on Trustpilot.
We are delighted to hear that you enjoyed the fantastic selection of plants and garden products, as well as the quality and value we offer.
It is lovely to know you also enjoyed our café and restaurant and found our team so helpful.
We really appreciate your kind comments about our Diamond Club Card loyalty scheme too.
Kindness regards,
Joanne
Blue Diamond Garden Centres
Upon arrival at the store the staff…made us feel at ease
Upon arrival at the store the staff were very knowledgeable about the product and answered all of our questions. They assisted us all the way through the checkout and then helped us to put some of the items into the car. The patio set is a good quality and reasonably priced.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Mrs Linda Chandler,
Thank you so much for your wonderful review.
We are delighted to hear that our team were knowledgeable, helpful and able to assist you throughout your visit, from answering your questions through to helping you load your purchases into the car.
It is also lovely to hear that you’re pleased with the quality and value of your new patio set. We really appreciate you taking the time to share your experience and hope you enjoy your new furniture.
Kind regards,
Joanne
Blue Diamond Garden Centres
All the staff in the garden centre and…
All the staff in the garden centre and restaurant are lovely and attentive and friendly, great range of items , and restaurant was lovely, good was good too
Reasonable priced
6 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Angie Macleod,
Thank you so much for your wonderful review.
We are delighted to hear that you found our garden centre and restaurant teams so friendly, attentive and welcoming.
It is lovely to know you enjoyed the range of products, as well as your meal, and that you found everything to be reasonably priced. We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Found a bargain
We visited Trentham today and enjoyed looking around and found a bargain. The car park is free which is a bonus but found it busy. The staff are friendly and helpful and Nicholas checked us out at the till swiftly and made the visit a good one.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Margaret Millington,
Thank you so much for your lovely review and for taking the time to share your experience at Trentham. We’re delighted to hear you enjoyed looking around and found yourself a bargain.
It is also wonderful to hear your kind comments about our friendly and helpful team, and we’ll be sure to pass your thanks on to Nicholas.
We really appreciate your support and hope to welcome you back to Trentham Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
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