BookMyShow Reviews 

Booked ticket for Monday nd upon payment it came up with Sunday ticket, contacted customer support, not at all helpful, forced to cancel ticket at huge cancellation cost.

Worst experience with bookings. Paid 16k for booking of 3 concert tickets for CAS in Gurugram. Despite successful transaction, they declined to send the tickets...repeated requests and complaints fell on deaf ears...they are only concerned with making money and doing unfair trade practices. No refund also initiated...they are losing their customers due to these acts. Don't buy tickets from them

I am writing to express my disappointment with my recent experience booking an event through BookMyShow. Despite being a loyal customer for several years, I encountered a significant issue with my booking, which was incorrectly displayed on your platform due to an SEO error.

Unfortunately, my attempts to resolve the issue with your customer service representative, Miloni, were unsuccessful. Rather than acknowledging and addressing my concern, I was informed that no further assistance could be provided.

As a valued customer, I expect a higher level of service and hospitality, particularly considering my long-standing loyalty to BookMyShow. I kindly request that you look into this matter and take necessary steps to prevent such incidents in the future.

Thank you for your attention to this matter.

Paid RM400 for a ticket upgrade with BookMyShow on 3rd Jan, but still no updates after multiple emails! What’s going on? Please respond ASAP—this is unacceptable!

I am very happy using this app. No need go outside counter to take a movie ticket.

I by mistake booked different movie of same slot. I rebooked the movie I wanted to watch. I contacted their customer support that the other movie that got booked by mistake, to be cancelled. But no proper support. Felt cheated. Complaint no: #17185210

Ragava theatre, Chittoor-Staff here are rowdies, there behavior towards customers are so rude, also they will not switch on fans unless, we ask. It seems they want to save electricity and cost. The theater is very ugly from inside, bad smell, dusty, rats, and suffocation. However sound and theatre experience is good. Alone and with friends, you can go. Try restricting going with families and don't go with kids, they will die in suffocation. Bookmyshow is showing fake ratings, and follows no feedback system. Whenever try to submit feedback, showing error.

My Famliy watched the movie DEVARA telgu movie
at Chandrodaya Digital Cinima in bangalore
reson is we watched 5 members thing is the managment is very bad thay do not put the A/C

I question to teater person but no response he will not put A/C on he said ask to bookmyshow i am not to put on A/C

this is very bad pelase slove

Horrible, terrible, i am short of words to describe the pathetic experience. I booked tickets on 28 sept for 29 sept 6.50 pm show at 7.35 pm on 28 sept and it took the same date booking of 28 instead of 29, whereas it should not accept the booking when the time has passed, but it took the booking, later when i called the customer care and asked them to change booking to 29 sept or refund they declined both the options. i am their client for quite a long time, even though requested them to relook into it they were same cold and hearless, no wonder their rating is 1.6 and sure will hit zero soon.

dont ever go on this website for booking

Horrible . Mismanaged . Learn the ethics to run big campaigns first! How is viagogo selling the tickets before you open!

its a scam they make direct contact with the scam sites like viagogo ticket reselling sites to sell the tickets at a higher price probably to make profit by avoiding some kind of tax

Good 👍 super sound system

Abysmal Customer Service - Avoid at All Costs!

Rating: 1/5 (and that's being generous)

Worst 3rd party ever. I booked tickets for a venue which was extremely pathetic in conditions. All their 3D glasses were either broken or in a dirty state making it blurry which btw we tried cleaning too. We had to leave the movie because of this and couldnt enjoy tad bit. I raised the complaint very moment and they said they’re getting back to me. Only ive been calling them since that day - past 8 days and gotten zero response. They base the complaint on the vendor and not customer - told me the vendor said this so we closed the complaint (WITHOUT EVEN LETTING ME KNOW)

BookMyShow, you've sunk to a new low! Your platform may offer convenience, but your customer service is an unmitigated disaster. I've had the misfortune of experiencing it firsthand.

After a failed transaction, I tried to reach out to your team multiple times. Guess what? Radio silence! No response, no resolution, no nothing. It's like you're deliberately ignoring customers.

Your complaint handling process is a joke. No one follows up, no one cares. It's like shouting into a void. I've lost count of the number of times I've tried to get assistance, only to be met with deafening silence.

Today I book two tickets but don't take pic. Please share pic my tickets.

Nowadays, if we use a buy one get one offer, the booking fails, and it takes 4-7 days to get a refund. In the meantime, we lose the offer. It's a very pathetic game BookMyShow is playing. Even as a superstar user, I didn't get any response to my support message in 2 hours, even though they claim to provide priority support and resolve all issues within 1 hour.

I bought 4 tickets for the Moha Bagan Kolkata football match derby v East Bengal. I received an online booking confirmation and QR code. 2 days prior to match I had not received info about how to collect my physical tickets. I got through to customer service whi told me I can collect from the stadium up to 20 mins before. We arrived at stadium 2 hours before to collect tickets to be told that the ticket office was closed and had been shut 4 hours ago! Tickets could not be used and bookmyshow have refused a refund. Will not be using this company again!

Trying to book a movie ticket since 2 days, it wont proceed beyond the "Buy Tickets" window.......Even after trying from multiple devices & laptop.
Finally booked through the Cinepolis website easly

Cheating at the time of ticket booking. On seat availability screen it was showing 320 and when I went to payment page, it shows 340. I went back to check on booking page again and it shows 320 again.
Customer care guy (Maruf) told in a recorded manner that it's dynamic pricing without clarifying that if dynamic pricing works than why booking page was still showing 320.
It's blatant cheating on a busy day.

One of the worst theatre it has become no one care only looting people at there vims and fancies

I wanted to watch a regional movie with some of my relatives. Since I wanted to know if the movie had subtitles (my relatives cannot understand this particular language)I called bookmyshow customer care(with a hold time of around 30mins).
The staff told me there are no subtitles to the particular movie. When I went to the theatre alone I got to see that there were subtitles to the movie.
I was misled by bookmyshow staff. My relatives who wanted to watch the movie missed it because of the false information from the staff. I expected better quality of service from such a reputed company.