Boots Hearingcare - Horwich Reviews 

Went to Boots hearingcare today for ear wax removal and a 2 year review of my hearing, the staff were very good at explaining the processes. The wax removal went very smoothly and the cost was similar to other providers. The retest was also very useful as I had lost a bit more hearing, the hearing aids were adjusted and I left able to hear better than I could when I arrived. The appointment service is very efficient and would recommend Boots to all my friends and family

Very efficient service as usual. Dealt with by Mubarak who was his usual lovely self. Very helpful, friendly and professional.

Mubarak exceeded my expectation. He was very knowledgeable and professional. I would strongly recommend anyone with hearing difficulty to visit Mubarak

Wonderful service. Mubarak was really helpful. Made everything very easy to understand and gave brilliant advice. Very happy. Would recommend

Made to feel comfortable
Explained everything throughly
Brilliant guy

Excellent service from audiologist. No pressure into buying product at all.

Friendly service with full explanation about everything

Audiologist was superb, great service and the appointment gave me clear direction of what I need to improve my life.

A very nice level of service, listened to and then my comments acted upon.

Looked after very well and each stage was explained very carefully and not hurried.

Excellent service. Thorough examination and easy to understand explanation regarding my hearing and range of products available. Both the Audiologist and the Hearing aid advisor were very helpful . Would definitely recommend this service. Thank you.

Audiologist was informing and reassuring. Explained everything thoroughly giving me confidence in my decision.

Friendly helpful staff. After 7 years of poor hearing fitted with new hearing aid now every clear.

I was put at ease and the Audiologist checked my understanding of proceedings throughout the appointment. I appreciated the time taken to clearly explain every step of the appointment and what to expect during the various tests. Excellent customer care.

Mubarak Patel is a fantastic audiologist and a pleasure to deal with. He explains everything fully about what the results shows, keeps every positive, is courteous, immaculate in his presentation and a true gentleman. So far my mum, mother-in-law and their friends have visited Mubarak at Boots on our recommendation and they too have praised the service they have received. He is more than 5 stars and so are the hearing staff at Middlebrook Boots who do their best to accommodate you. Boots you should be proud to have a member of staff of this calibre in your employment.

Very helpful staff. Clear explanations of the product and its use.

Very helpful. Clear communications. The product does what it says it will do.

The audiologist was great.

The hearing check process was well explained in a lighthearted way and not at all stressful.

The Audiologist listened to my concerns, understood how I was feeling, explained in a clear concise way how the appointment would proceed and gave me a well informed choice of my options The improvement in my hearing was immediate when the hearing aids were fitted.

Mubarak was excellent throughout the whole process from initial appointment and the 3 subsequent appointments to final sign off.
Very professional and informative about the hearing aids which I chose. No pushy sales speak at all.
Explained the technology and the pros and cons of their range of hearing aids.
Reassuring to know a full 4year warranty is given with annual check ups.
So glad I chose Boots over other hearing aid companies.
He is a real credit to your company.