Boots Hearingcare - Horwich Reviews 

The service was easy to book and convenient appointments readily available. Both Mubarak Patel and Sophie Lowe were very professional and polite, they explained the process clearly and concisely. They gave good advice.
Middlebrook Bolton

I purchased my hearing aids from Boots in September 2020, and have today been to the store at Middlebrook, Horwich, for them to have their annual check and clean. As always, Mubarak was friendly, professional and thorough in carrying out the review. Over the three years I have had the hearing aids there have been a couple of issues with them, and on each occasion Mubarak has sorted the problems out very quickly. I would highly recommend this service.

Sophie was brilliant helping my nan on her vist, always welcoming and remembering her. Thank you for your great services Sophie keep the good work going ") xxx

I visited the hearing department on 24/10 for a wax removal and annual review, the appointment was easy to organise, ran on time and both the audiologist (Mubarak) and hearing assistant (Sophie) were very professional. Mubarak is very informative and explains things clearly for me to understand, he also takes into consideration my lifestyle and concerns I may have. Sophie is extremely helpful and goes above and beyond every time I have seen her, she is an asset to the company. Always great service and customer care whenever I visit.

I was seen today by a lovely lady called Sophie. She completed my hearing Health check quickly and efficiently. She gave me all the information needed and even assisted me with questions I had about my elderly fathers aids. She is a credit to the company and I will definitely be recommending Boots Hearing Care to my friends and family.

Appointment was on time and Mubarak was friendly and provided a very good service explaining everything which gave me confidence. I have always used Boots hearing as the after care is included which is important to me. I must say that the service has improved as before I did not know who I would be seeing at my appointment. Having a rapport with the same person helps a great deal. The appointment booking service is hit and miss as it can take an age to get through if I need to alter the appointment. That is my only negative at the moment.

Review for Middlebrook Boots Store: Mubarak was really good at explaining every step of the process as my mother had her extensive tests prior to choosing her new hearing aids. He included me in the discussion which was further evidence of his excellent communication skills. Not only this ..but he was able to provide those hearing aids on the day. So Mum went from lip reading to hearing in just over one hour!

Have always had great service from Boots Hearing Care at the Middlebrook outlet.
Mubarak in particular is excellent. Professional, pleasant, polite and genuinely takes an interest in the patient. He offers great advice and gives honest opinion on potential upgrades to my hearing care.
I would highly recommend his services.

I took my mum to have a hearing test today she is 92 in a wheelchair and they made are visit very easy. My mum was very happy!!

The staff that we have seen over the last 6 years have always been helpful, professional and courteous to my now 91 year old mother.
They have always tried to help her to get the best results from wearing her hearing aids.
We particularly respect and appreciate the service given to us by Mubarak.

Murbarak Patel was professional informative and extremely helpful. Gave time to explain and also listen to any questions

The audiologist was excellent very professional and very professional. He was very patient with my mother and very kind! Couldn’t have asked for a better experience

Informative without being pressured to buy.

Audiologist Mubarak Patel provides an excellent service , hearing test was extremely thorough and the results and options discussed in detail. Mubarak was very informative on all the products/ hearing aids on offers without being pushy. He was friendly and professional throughout the appointment.

Fantastic service, extremely professional friendly and knowledgeable I would highly recommend the team at Boots Horwich. Thanks so much !

Friendly and knowledgeable, Mubarak Patel took time to listen, answer my questions and ensure I understood.
I have already recommended him to a friend and wouldn’t hestitate to do it again.

As always Mubarak is thorough in my check up explaining everything and making sure I understand and happy with the process.
Thank you.

Been Mubarak for years now, travelling over 40 miles since we moved. Great conversation and very help even esp for the idiot questions - do patient

Good thorough service good information given in an understandable way, would recommend