I attending BOOTS Hearing Care at Pontprennau Cardiff yesterday morning. I was greeted and a friendly audiologist called Sarah welcomed me. Sarah was completely professional and knowledgeable wh... Toon meer
Locatie
Wijzig locatieCyncoed Medical Centre, CF23 8SQ Pontprennau, Wales, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
On a recent visit for hearing test, Dale (F) the audiologist was polite, professional an friendly throughout. After showing me the results (sad). She demoed a set of hearing aids an sugge... Toon meer
Audiologist was brilliant, good range of aids all very clearly explained and no hard sell. Cannot recommend highly enough. First rate service
Lovely lady named Nadia extremely pleasant and very relaxed, I felt she was very sincere about delivering information regarding the need for aids to help with hearing, Nadia is a great asset to Boot... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contactgegevens
Cyncoed Medical Centre, CF23 8SQ, Pontprennau, Wales, Verenigd Koninkrijk
4,5
Uitstekend
44 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nobody answering telephone calls
Nobody answering telephone calls. Tried on various numbers also 02920766405 as published on website appears to be wrong as unobtainable. Not a great start having just spent nearly £4000 on new hearing aids. Really not impressed.
30 september 2024
Review zonder uitnodiging
Antwoord van Boots Hearingcare - Pontprennau
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Very thorough and professional hearing test.
Very thorough and professional hearing test. Clear and concise explanation. Good range of state of the art hearing aids.
11 september 2024
Thorough and helpful service.
The audiologists at Boots were very pleasant, thorough in their examinations of my ears and most helpful in answering all my questions. The hearing aids which I have just started using are excellent.
1 augustus 2024
Nadia (audioligist) was an excellent …
Nadia (audioligist) was an excellent communicator.
Empathic,approachable and open to questions.
The session was well paced,
I did not feel rushed or pressurised at any stage.
21 juni 2024
Absolutely brilliant
Absolutely brilliant . Very caring and supportive staff who go all out to help. Excellent service
14 juni 2024
So far so good.
23 april 2024
Good personal service.
19 april 2024
The purpose and form of the appointment…
The purpose and form of the appointment was clearly - and audibly - explained as were each of the steps in the examination.
15 februari 2024
Friendly and efficient service.
7 februari 2024
The staff were really helpful and…
The staff were really helpful and provided the relevant information for us to make the right decision for us
19 december 2023
Excellent service from annual reminder…
Excellent service from annual reminder letter, making an appointment online and the test itself. on the latter full explanation about results and options for a hearing aid - fitted within 2 weeks
9 december 2023
Very straight forward
Very straight forward, everything was explained fully comfortable surroundings, even a trial run outside with aids in before I agreed they were right for me.
6 december 2023
Staff very professional and helpful
Staff very professional and helpful. Have recommended this clinic to friends and neighbours. I have had a few appointments for wax removal and one for in-depth hearing assessment.
5 september 2023
Prompt service
27 juni 2023
Excellent service
13 juni 2023
Audiologist was brilliant
Audiologist was brilliant, good range of aids all very clearly explained and no hard sell. Cannot recommend highly enough. First rate service
4 april 2023
Brilliant everything I needed
23 maart 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.