I had e-mailed customer service querying why I had received a refund (thinking my order was cancelled). I got a reply from the lovely Ann in customer service to say I was refunded the money as I had b... Toon meer
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Lees wat reviewers zeggen
Had an issue with my parcel as I didn’t put on my house number I emailed and Ann responded so promptly and got me sorted .Great communication keeping me in the loop.Overall excellent customer service... Toon meer
I had a lovely makeup experience on Saturday with Sophie at Braehead BPerfect. I was very pleased with my look and the fact that you can redeem the cost against the products made it even more enjoyabl... Toon meer
Molly was amazing! She talked me through the process, I gave her full reign for what she did for me, this was makeup and hair for my wedding day and she done me proud. Excellent customer service, prod... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Contactgegevens
8 Enterprise Crescent, BT28 2BP, Lisburn, Verenigd Koninkrijk
- www.bperfectcosmetics.com
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Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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After a little hiccup with my order
After a little hiccup with my order, the lovely Ann, quickly got it resolved and my package on its way with super fast delivery. Thanks 5 ⭐ service
Amy at your Enniskillen store
Amy at your Enniskillen store. She is a credit to your organisation. I went in today for some advice about foundation. She was very knowledgeable and helpful and listened to what I was wanting to achieve. She sat me down and colour matched my makeup. It was an absolute pleasure and I was delighted with the results. Millie her colleague was also in the store and she too was so nice and friendly. Thank you 😊
Bperfect Support Team.
I emailed the BPerfect support team regarding a product query. I was put in contact with Ann in which she was a great help, she replied instantly and resolved the query straight away. Thanks Ann
Customer care excellence
I would like to thank Deborah in the customer care team for handling my issue. I purchased an Island edit bag in store and upon opening the bag I discovered a product was missing. I contacted the customer care team to try and resolve the issue. Deborah got in touch very quickly and consistently until the matter was resolved and offered me the range of shades to choose from for the item and has arranged for it to be delivered to my address.
Ordered the tanning oil .and it…
Ordered the tanning oil .and it happened to open in transit and got all over the other few bits in the box . Contacted them and was taking to ann and had a new tan on the way
Much appreciated
Great customer service 😃
Amazing BPerfect Customer Care Team
I had made a request to expedite shipping on an item that was a gift and it was honoured. Ann was fantastic and sent prompt emails to confirm everything. Thank you so much!!
Absolutely excellent friendly customer service
Absolutely excellent friendly customer service from Ann. Small query about an order and she emailed promptly and was genuinely lovely and helpful. It’s people like Ann that give customer service a great name. Well done Ann and thank you. Really nice to have a friendly interaction.
Missing item
I had a missing item and I sent an email, Ann replied back and was very helpful and very friendly. Ann's customer service was great
Thanks again
Excellent customer service I made a…
Excellent customer service I made a mistake with my delivery address and customer service corrected it straight away for me also fab products
Ann was really helpful and provided…
Ann was really helpful and provided quick & satisfactory responses to all my queries
Extremely helpful and very quick to…
Extremely helpful and very quick to respond to questions and queries.
Actioned an exchange immediately and I received my new item within four days.
Awesome service!
Awesome service! I made a mistake on my order which was being shipped overseas and Deborah was so helpful in getting my order corrected before it was shipped. In doing so, she saved me time and money! Thank you so much!! The dual eyebrow pens are fabulous, if you haven’t tried them, you need to!
Missing item looked after by Deborah
Received an order today 12.6.2026 and haf an item missing. Emailed customer service & within 5 mins Deborah had responded to my email and was already sorting the issue with no hesitation. Brilliant!
Had an issue with an order but Deborah…
Had an issue with an order but Deborah came back to me very promptly and sorted it so thank you
had a problem with my order got in…
had a problem with my order got in touch with customer service and it was resolved very promptly by Deborah thank you so much for your help (Deborah)
Fantastic company to deal with and customer…
Fantastic company to deal with and customer service is the best I ve ever come across! Love BPerfect products.I find them soothing on my sensitive skin. BPerfect is perfect for me⭐️
Fabulous Customer Service
Absolutely, Brilliant.
I had a issue with an item arriving broke. Contacted customer service and was in touch with Ann. She sorted me out straight away. Excellent customer service.
Absolutely love bperfect, never any problems at all.
Excellent customer service
I had a small issue with my order and sent on an email. The very lovely Robyn emailed me back and had it resolved straight away. She is a credit to the BPerfect team and I will definitely order again.
Popped into store today
Popped into store today , I have been going through chemo and struggling to draw my eyebrows . Forgot the name but the girl was amazing, colour matched me and drew them on and showed me exactly what to do . She also offered me to go back in if am struggling and they show me again . As someone who is nervous and very anxious about the changes in my appearance she made me feel so at ease and relaxed would definitely go back
I ordered a brow pencil with free gel…
I ordered a brow pencil with free gel mascara, the gel mascara didn’t arrive with brow pencil, I contacted perfect and gel mascara arrived the next day! Great service!
Love both products! My brows are now perfectly shaped !
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