Brayleys Cars - Brayley Honda Romford Reviews 

579
•
TrustScore 4.5 uit 5

4,7

Gallows Corner, RM3 0BX Romford, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought my Honda Transalp on Friday. Great communication with the seller,the description matched the listing perfectly. The entire sales process was a very pleasant and positive experience. I don’t... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a service at Hyundai Romford and Sam Alsop was very efficient and helpful to point where my car failed the MOT due to a damaged tyre. Hyundai Romford had only been open a week and no no tyres... Toon meer

Beoordeeld met 4 van de 5 sterren

I test drove and ordered a new Honda jazz on the date below .I received a reasonable quote for my old car and l think a good price for my new car. The sales staff at Honda were very pleasant and effic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mr Reece Cooper was polite., offer me coffee and he made me very comfortable. He took his time to download the necessary apps and set it all up for me when I picked up my car.


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autobedrijf/Garage
  4. Verkoper van tweedehands auto's
  5. Winkel voor tweedehands auto-onderdelen

Geschreven door het bedrijf

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contactgegevens

  • Gallows Corner, RM3 0BX, Romford, Verenigd Koninkrijk

  • 01708 334950

4,7

Uitstekend

TrustScore 4.5 uit 5

579 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 27% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(579)

3.442 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

CAR PURCHASE

Brayleys was the last garage we visited on the search for a new or nearly new second hand car. Out first meeting was with Demetrios, whom from the outset was excellent, not pushy, very knowledgeable and assisted my wife and I throughout the process. He asked pertinent questions on our requirements and from there assisted until our final decision on a nearly new car.
In the end I got an excellent part exchange deal and could not be happier.
Once again Demetrios made the whole process simple. Highly recommended.

25 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Christine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Very helpful and efficient advice

Very helpful and efficient advice and assistance from salesman, Demetrios Anaxagorou. Kept me regularly up to date on progress with the delivery of the car.

17 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi James, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

I purchased a motorbike it was quick…

I purchased a motorbike it was quick and very easy . The sales team were extremely helpful and friendly

20 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Rohull, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 4 van de 5 sterren

Service received from Brayleys Honda Romford

Bob and Jamie has been excellent in providing good quality service throughout. Although there were some hiccups during sales process but with help of Bob they were sorted.

I think Honda prices and offers should be more stronger as car market is very competitive.

Also need a reception desk to welcome customers and help with facial they need.

Apart from that Honda cars are excellent and a pleasure to drive. A bit more work on wind noise is required when over 60 mph.

Thanks I will look forward to hear form you in future. Thanks

Syd.

21 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Syed, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Beoordeeld met 5 van de 5 sterren

Major road works surround the Romford dealership

A phone call with an early warning regarding road and traffic conditions around the dealership was very helpful and allowed time to cope with detours.
Pleasant, welcoming reception with true realistic timing given for the work to be finished.

24 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

Serviced and MOT

Serviced and MOT’d my car in under 2 hours. Washed the car too. Danielle was very helpful as always

20 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Spencer, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Excellent sales at Brayley Honda

Brayley Honda had the bike model and colour that I wanted in stock. Helder, the salesman, was excellent and made buying very painless, all the details were explained, delivery organised for when I wanted it, calls and txts throughout to ensure all well and that I was happy. Very good service thanks.

10 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Brian, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Service Recall and MOT

Service, recall and MOT all done within 4 hours - pleasant and efficient service.

Marred by trying to contact Brayleys by telephone for the past 2 days to arrange an extended service plan, more than 20 attempts so far with 'lines temporarily busy' the reply each time !!!!

16 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Amazing experience

Amazing experience buying a used Honda 125cc bike from the guys at Brayleys. Jason and Viktor were super helpful and efficient without pushing me to purchase. They set a very friendly and relaxed environment for me. Thanks again to you both for all the extra advice and for taken the time to make sure I know what’s what. I’ll be sure to update you as I ride the bike up to Scotland 💪

12 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Stephen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 3 van de 5 sterren

The man who ‘served’ me asked me why…

The man who ‘served’ me asked me why I’d brought audi to mot here!
Because you advertise on book my garage.
Two hours for a mot and couldn’t book be back for retest before 10 days, so warned I may have to pay
To much testosterone in here for me

13 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brayleys Romford Honda Rebel CMX 1100T

From beginning to end, Jason made the whole experience of buying this bike online, sight unseen, very easy.
He was also very helpful in recommending where I could get some additional parts that I wanted fitted prior to taking delivery of the bike.
I was worried that living in Scotland and getting the bike delivered from Romford might prove difficult and expensive, but I was wrong on both counts, and Karl the driver arrived right on time in the 1hr slot he gave me.
The bike was exactly as described and in very good condition.
A great experience all round, would definitely recommend.

3 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Stuart, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

5 Stars for Brayley Honda Motorbikes

I have been buying motorbikes for over 40 years so have experienced many motorbike dealerships. Brayley Honda based in Romford Essex are up with the best in my personal experience. The sales process from start to finish, but importantly the excellent personal after sales care. Impressive branch manager and service dept and friendly bike sale agent. Very satisfied customer here on all counts and happy to give this testimonial. Thank you Brayley Honda.

12 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi AJ, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Service on car at Brayleys Romford

Service on car at Brayleys Romford

Everyone was very professional, friendly, helpful and organised. Thank you.

11 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Very quick service

Very quick service
Comfortable waiting room
Able to see how the service was done via a video on my phone
Pity they don't valet car anymore

11 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Raymond, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

1st class service as always,well done…

1st class service as always,well done ANDY,puts customer 1st and I am very happy Brayleys HONDA owner.Great service from checking in,to getting car back.Complementary car wash was missed,as now not part of the schedule.

11 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Alan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 4 van de 5 sterren

Advised quickly when parts were…

Advised quickly when parts were available and repair could proceed. Booking in process fine - phone and messages used. Booking in at the centre all good. Most importantly repair carried out quickly and good notification of when car could be collected.

10 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Gordon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 4 van de 5 sterren

Professional service

Professional service. Pity you need to jump through several hoops before being able to speak to someone at the branch over the phone.

10 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Beoordeeld met 5 van de 5 sterren

Great Service

Always had first class service from Brayley Honda - second to none.

9 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

I dealt with Saima at Brayley Romford…

I dealt with Saima at Brayley Romford branch when buying my Honda HR V she was helpful and kind through the whole process and I would highly recommend her! Thank you for your help and experience Saima

6 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Rhiannon, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Attended for a while you wait service

Attended for a while you wait service, car taken exactly on time and kept updated throughout the process. Only downside is that Brayleys no longer valet the car after the service which I feel with that addition set Brayleys above other service providers I have used in the past.

5 maart 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Romford

Antwoord van Brayleys Cars - Brayley Honda Romford

Hi Gerald, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer