I bought my Honda Transalp on Friday. Great communication with the seller,the description matched the listing perfectly. The entire sales process was a very pleasant and positive experience. I don’t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a service at Hyundai Romford and Sam Alsop was very efficient and helpful to point where my car failed the MOT due to a damaged tyre. Hyundai Romford had only been open a week and no no tyres... Toon meer
Bedrijf heeft geantwoord
I test drove and ordered a new Honda jazz on the date below .I received a reasonable quote for my old car and l think a good price for my new car. The sales staff at Honda were very pleasant and effic... Toon meer
Bedrijf heeft geantwoord
Mr Reece Cooper was polite., offer me coffee and he made me very comfortable. He took his time to download the necessary apps and set it all up for me when I picked up my car.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- ook in
- Autobedrijf/Garage
- Verkoper van tweedehands auto's
- Winkel voor tweedehands auto-onderdelen
Geschreven door het bedrijf
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contactgegevens
Gallows Corner, RM3 0BX, Romford, Verenigd Koninkrijk
- 01708 334950
4,7
Uitstekend
579 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I dealt with Saima at Brayley Romford…
I dealt with Saima at Brayley Romford branch when buying my Honda HR V she was helpful and kind through the whole process and I would highly recommend her! Thank you for your help and experience Saima
6 maart 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Rhiannon, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Attended for a while you wait service
Attended for a while you wait service, car taken exactly on time and kept updated throughout the process. Only downside is that Brayleys no longer valet the car after the service which I feel with that addition set Brayleys above other service providers I have used in the past.
5 maart 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Gerald, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent service staff extremely…
Excellent service staff extremely helpful. The video of my vehicle being inspected on the service fell tad short as there is a possible issue with rear tyres but sadly the background noise drowned out the mechanic's voice at that point I now need to return to the dealership and ask them to clarify. It doesn't seem to be noted on written report IF I am reading it correct. Think the mechanics need a microphone on whst is otherwise a excellent idea
3 maart 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Tania, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
They don't wash your car when you pay to have it serviced but the price is still the same as when they did clean your car ?
They don't wash your car when you pay to have it serviced...but the price is still the same as when they did clean your car ?
3 maart 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Gary, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Staff very good very professional and…
Staff very good very professional and friendly specially victor and yelder
3 maart 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Michael, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Brayley's Honda Romford have proven…
Brayley's Honda Romford have proven that they' as a company uphold their reputation hands down! The experiences I've had dealing with the service department particularly 'L' and 'A' goes beyond the norm. Efficient, accommodating when requested especially over the past few years as our overall health hasn't been 100%, nevertheless they' made sure my daughter's needs were never overlooked. THANK YOU.
3 maart 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Eleanor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Fantastic service by the wholes team
Fantastic service by the wholes team. Arrived in plenty of time. But was not needed, the gentleman who took the details was very well organised. As was the service report and the details of where the car was and a video. Thank you very much
27 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Barry, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Great customer service
Great customer service, nice hire car reasonably priced. Very quick and very informative
27 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Bought a great used bike from Brayleys.
Bought a great used bike from Brayleys.
Stunning condition, very pleased, thank you very much.
1 maart 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Stephen, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Jamshid, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Good staff and dealership
Third time at this dealership for the annual car service, and Lisa as usual is a pleasure to deal with. A credit to the dealership.
Just a shame it did not get the usual car wash as the little Honda was as filthy as when it went in (despite me washing it only a fortnight ago).
26 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Lee, Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations
Straightforward process
Straightforward process, helpful staff, no problems
25 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi John, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Good Experience
Efficiently executed and welcomed video and clear explanation of additional work and costs.
23 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
First rate service!
What went well:
1. Lisa - well organised as usual. Kept me informed, answers all questions clearly, good humour despite being under pressure!
2. Good service, trustworthy advice, no hard sell.
What didn't go so well:
1. Traffic chaos around Brayley's site - not their fault of course - blame Gallows Corner remodelling! Choose carefully time of visit.
2. Car delivered by 8.15am, as requested. Didn't enter workshop until 3pm. Couldn't collect until after 5pm. Hence, caught in awful traffic. Why the delay?
Nonetheless, I trust these guys with my vehicle. Wouldn't go anywhere else.
17 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Sam, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Very efficient and great staff
17 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Anthony, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience today with saima
Great experience today with saima. Very helpful and not at all pushy. Made a stressful process easy and relaxed
14 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Abbey, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Went the extra mile to get the service…
Went the extra mile to get the service done quickly while I waited. Staff recognised me and said hello. Esp. Lisa & Dimitri.
26 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Richard, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
They make the experience so easy and no…
They make the experience so easy and no stress
6 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Last minute help
Quick response from team for the help required to get the car back on the road
2 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Christopher, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Just purchased a Honda Civic from Brayleys
Just purchased a Honda Civic from the Romford Branch of Brayleys.
The Sales Executive Demetrios was very professional and friendly and we found his service first class. I am very happy with the vehicle and would certainly recommend the car and the dealership.
23 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Romford
Hi Ivor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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