Brayleys Cars - Brayley Nissan Wolverhampton Reviews 

The staff were very helpful and kept me informed about my car’s progress while it was being serviced and the mot. Thanks to Laurence for his help in setting up the service plan. Would recommend them to anyone.

Excellent service from Chris Noble and the workshop.

Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service.

I decided to wait in the showroom—the Wi-Fi was reliable for working remotely, and the new coffee machine serves a fantastic Americano! The job was done in just over an hour, including a full health check, and Laurence kept me posted every step of the way. Friendly, professional staff and a seamless 5-star experience throughout.

Chris, the staff was helpful and polite. Clean environment

I dealt with a Gentleman call Lawrence and he dealt with my car superb having to have two new tyres and a exchange on my right hand suspension on my car and got me a good price to have all this work done plus a service and MOT

Polite and helpful staff. Good communication. Prompt action. Good service from all participants.

Really good experience buying my first car from Mark! He was friendly and made the whole process really easy and straight forward!

Great service, very polite, very patient, friendly and helpful. Thank you Alan and Lawrence

Excellent customer service kept me informed on everything could not fault anything

The experience was good, very helpful indeed, no issues. I’ve always been coming to the dealership for any service or MOT etc. had no issues. They look after you and on the odd chance get a good price on the workmanship.
I like that they keep you in the loop of any work to be done and send you a YouTube video of the car showing what the issues are prior carrying out the work.

The staff are polite and helpful and willing to assist when ever you need support.

Booking in your car for work is easy and quick too no long delays.

I had my car MOT tested. Instead of waiting I did some shopping. I received a call from Chris telling me my car had passed and was ready for collection. He also informed me about the need to pay via Bumper. This annoyed me as I this was the first I had heard of Bumper. When I returned, Chris asked if I had seen the email he had sent with the link to Bumper. As I had been shopping I had not had the opportunity to do so. I opened the email and used the link in it to pay via Bumper. However, my attempts – there were 2 or 3 – failed. Chris then took my payment via a card reader. So, as far as paying for the MOT is concerned, my experience this morning was very poor. I don't understand what benefit there is supposed to be in paying via Bumper rather than via a card reader. For the customer the latter is quick and simple. In contrast, trying to pay via Bumper cost me several minutes and, in the end, considerable stress, annoyance and frustration. I am now considering going to another Nissan dealer in the future, although that would be inconvenient. Indeed, although I was interested in buying the new Leaf, I now wonder whether to buy a similar EV of another brand.

Took car for 2nd service whilst I waited and excellent service from staff and lovely waiting area with free drinks.
Got service plan from Nissan and takes stress out of big bills.
Highly recommended

My car had mot and service and was done within the time restraints I had that day. Laurence was very professional keeping me updated and then fully explaining the services and going forward services brayleys provided. All wise ensuring this was done within the time window I had.

great service and customer service was second to none
Lawrence was also very helpful and kept me informed about how it was going

Made welcome had step by step information about my car whilst in the garage up dated throughout my wait and plenty of coffee it was a comfortable wait

I was very pleased with the service I received at Brayleys Nissan Wolverhampton on Friday.
Laurence was extremely helpful, professional, and welcoming throughout my visit. He communicated clearly and took the time to explain what needed to be done to my car. He also clearly explained which issues required urgent attention and which ones could wait, allowing me to make an informed decision.

Once I gave the go-ahead, Laurence kept me informed and provided a clear timeframe for when my car would be ready for collection. I really appreciated his transparency, communication, and excellent customer service.

Overall, I was very happy with the service provided and would like to thank Laurence for making the whole experience straightforward and stress-free. He is a great representative of Nissan Wolverhampton.

Jat who dealt with my sale was very helpful and resolved an issue I had quickly. He always called me back when I left a message.

Great service every time we visit

Excellent service from being greeted with a lively welcome by salesmen Gino to gliding through the process of selecting a vehicle and purchasing it. Will definitely reccomend Gino and Brayleys Wolverhampton to others

Prompt and efficient service, car wa ready when they said, very friendly staff.