Brayleys Cars - Brayley Nissan Wolverhampton Reviews 

A very good experience all round. Everything was explained clearly and the paperwork was explained thoroughly. Many thanks

We needed the car done urgently, because we we’re going on holiday the next day

The Brayley member of staff, Laurence, was friendly and helpful. He told us he would keep us informed when the car had been serviced so we could pick it up. He was true to his word, we even had a coffee before returning home.

Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything.
As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my car arriving.
As i am an Ex Sales Manager i think this is very good for customers

Great Service

John was absolutely amazing the whole way through

I was quite anxious about taking my car to a main dealer as I had heard stories of exorbitant prices etc but I had tried getting it fixed on the cheap and it hadn’t worked out, so I was pleasantly surprised by the service that I received, the service girl (can’t remember her name) patiently advised me on what needed doing even though I was sceptical about it all, and also didn’t charge for me for the initial diagnostic as they needed to change a component first. In the end they fixed my problem at a cost that was clearly explained to me, so I am very pleased with the service and I shall use Brayleys in future instead of trying to do things on the cheap.

Fabian was absolutely a star - he made us feel relaxed - took my husband on a test drive - then talked us through our options but no pressure was ever put on us. We felt valued.

Very efficient and helpful staff. Fabien Desir was particularly knowledgeable and helpful.

I normally have a very good experience with Brayley Nissan Wolverhampton and have been using their services for the best part of 20 years. I am going to have to revisit them soon following a service as I have just noticed that my sidelights are not working my beam light is good. I did not notice as the weather has been so good that I have not needed to use my lights, until I went to move my vehicle late last night and found that the side lights are not working. I thought they would have been checked during my recent service/MOT. So I am a little disappointed. Staff are friendly and welcoming as always and the customer service is often second to none.

Good customer service, excellent staff, efficient and informative.

Another good experience with Brayleys. Laurence was extremely helpful and kept me informed. Top marks.

Polite and professional friendly staff. Quick and professional service.

Excellent response and practical response to a urgent issue kept well informed through the process and very happy with the result

The team at brayleys were fantastic. Dealt with my problem quickly and efficiently. Laurence from service especially was brilliant.

Lawrence kept me updated on my progress everything felt genuine. He went above and beyond to ensure I was a happy customer.

Nissan Wolverhampton is the best, they make their customers very comfortable and welcoming. Thanks to Mark Taylor he made everything quick and easy for me when I visited today. Thank you Mark.

I received a letter from Nissan stating that my Motobility car required a recall and to arrange an appointment asap and it would take about 1 hour to complete , appointment was made for 10.00am two days later and I did not arrange transport home as it was only going to take an hour. On arrival I felt I was ignored by staff especially as I use crutches due to having difficulty in standing. Eventually someone came and took the keys and said it will be ready for collection later during the day, I explained that as it said the work would only take about an hour I didn’t arrange any transport home especially as I had an appointment, he replied that it was only a general appointment and that it didn’t mean it would be done then. Anyway I said I would wait. Eventually 3 hours later a technician came and gave me my keys and said it was all done, I proceeded to go out to the car park expecting it to be parked in a disabled bay but oh no it was parked on the furthest bay away from the reception as it could have possibly been parked, being a Motobility customer I would have expected more consideration from them.

Overall I was very impressed with the service I received. The lady who dealt with me was lovely and very helpful, I was taking out a service plan and she set that up for me while I waited. The service was done in a timely manner. My only negative point hence the 4 stars is that this is that your car isn’t washed after your service. Something that comes as standard with all other car manufacturers I have dealt with in the past. One for the suggestion box.

Took ev to brayley for yearly service the staff especially Vanessa went above and beyond they really look after the customers and as leaving was informed that any issues to contact them directly i am thrilled with the outcome many thanks to them keep up the good work 5* plus from me