Easy to order on line and the delivery was exactly as scheduled. Clear instructions available on line which helped as those included in the box only got you started. Got everything working pretty... Toon meer
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Lees wat reviewers zeggen
I love the sound I am not computer literate so i find it very hard to download IP addresses etc I bought the B2 because i wanted to support British design and work .I feel the B2 is far too complicat... Toon meer
Bedrijf heeft geantwoord
I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Toon meer
Bedrijf heeft geantwoord
A long time owner of a Brennan. At one point I had 2, I think they're so convenient and easy to use. All I can say is that if it ever broke down, I'd be in the market immediately for a new one. I love... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Brennan JB7 winner of Hi-Fi Choice Best Buy Award - June 2008
Contactgegevens
Verenigd Koninkrijk
- www.brennan.co.uk
4,5
Uitstekend
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Reinvent all those old cds
Easy to order on line and the delivery was exactly as scheduled.
Clear instructions available on line which helped as those included in the box only got you started.
Got everything working pretty quickly and set to ripping my cd collection. This does take a long time even though speeds are quicker than I expected. I am sure it will be worth it in the end as there were a lot of cds gathering dust that I didn't remember that I had.
Have been backing up at intervals as I am doing this. The backing up process does take a long time too.
Have got Sonos speakers which work well with the Brennan b3+ and are easy to set up.
Still learning about the Brennan but I am sure I will grow to love it
7 augustus 2026
New remote arrived in record time
New remote arrived in record time. So pleased to have a replacement.
6 augustus 2026
Antwoord van Brennan
Hello Zieta
Thank you for your order for a Brennan JB7 remote control and the 5 star review.
Jenny
Antwoord van Brennan
Hi Alan
Thank you for your 5 star review.
Jenny
Very quick delivery.
3 augustus 2026
Antwoord van Brennan
Hello David
Thank you for your 5 star review on your order of a JB7 Database.
Jenny
B2 system micro sim delivered in 2 days
New micro sim with B2 system arrived a couple of days after ordering. Good service.
4 augustus 2026
Antwoord van Brennan
Hi Ken
Thank you for your order for a B2 SD card and the 5 star review.
Jenny
WHAT ABOUT A DECENT MANUAL OR YOUTUBE VIDEO MR B.
I love the sound I am not computer literate so i find it very hard to download IP addresses etc I bought the B2 because i wanted to support British design and work .I feel the B2 is far too complicated.There isnt even a simple way to turn off the music currently playing It is hard to get into standby nrver mind guedding whether or not you have safely turned machine off I am trying to get into YOUTUBE but my last/current album/track wont ne removrd.MR BRENNAN I wANT SIMPLICITY OF OPERATION something i can easily turn on or knowing i have done that safely.I am very reluctant to return the machine but my frustration at having no simple on off is grinding my patience away.A good clear manual would be a great start.For now i will persevere.Excuse my spelling i have big clumsy builders fingers.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Brennan
Hello Gavin
Sorry to hear you are having trouble getting to grips with your B2.
First of all let me say - if you run out of patience and decide its not right for you then you can always return it and get your money back.
Follow the instructions here https://brennan.co.uk/pages/returns
I don't have your email address but if you would like to contact us at thebrennanb2@gmail.com then Paul will be happy to explain anything that is unclear.
By the way just press and hold the stop button to put it into standby and make it OK to turn off.
I'm not sure what you meant by the Youtube issue - but Paul will help if you email.
Paper manuals are a thing of the past for this kind of product. The web does a far better job. If a new feature is added or if we find that owners don't understand something - it might take four to six months to get a new manual into the hands of new buyers and it doesn't help existing owners. But I can change the web page in ten minutes and it helps all owners. In fact I changed the website this morning to explain our Delivery Duty Paid shipping - after an email from a buyer.
We also have the AI and forum and I'd encourage you to make use of them. You can find links on our contact page.
https://brennan.co.uk/pages/contact
All the best
Martin
Hello Gavin, Jenny here, if you are the Gavin who lives in Kirkintilloch, then I think we have your email on our order system. Martin grew up in Kirkintilloch. I have asked Paul to get in touch.
Jenny
Antwoord van Brennan
Hello Rick
Thank you for your 5 star review for your replacement SD card for your Brennan B3.
Jenny
Great Service
Great Service, fast delivery - and of course a fantastic product... (B2 is back!)
30 juli 2026
Antwoord van Brennan
Hi Coenraad
Thank you for your 5 star review for your New 2026 Brennan B2 and your order from Austria.
Jenny
Antwoord van Brennan
Hi Chris
Thanks for your review for a WiFi dongle and the 5 star review.
Jenny
Nothing went wrong
Nothing went wrong. Ordered replacement remote for old Brennan seven, confirmed received works. Job done.
28 juli 2026
Antwoord van Brennan
Hi Mathijs
Thank you for your 5 star review for your order of a replacement Brennan JB7 remote control. Interesting fact: we sold the last JB7 back in August 2014 so 12 years ago.
Jenny
Easy access to the internet shop and…
Easy access to the internet shop and fast response to required item! Delivery service is very good! Arrived on time and made the machine working again!
28 juli 2026
Antwoord van Brennan
Hi Nicolo
Thank you for the 5 star review and glad your B3 is happy again.
Jenny
A long time owner of a Brennan
A long time owner of a Brennan. At one point I had 2, I think they're so convenient and easy to use. All I can say is that if it ever broke down, I'd be in the market immediately for a new one. I love it. I needed a replacement remote control recently which arrived within 3 days of ordering it.
28 juli 2026
Antwoord van Brennan
Hello Allan
Thank you for your comments on your Brennan B2 and the 5 star review. Sounds like you may have had a Brennan JB7 too.
Jenny
Antwoord van Brennan
Hello Brian
Thank you for your 5 star review and comments.
Jenny
Antwoord van Brennan
Hello Chris
Thank you for your 5 star review for your Brennan B3+.
Jenny
Antwoord van Brennan
Hello Richard
Thank you for your comments and the 5 star review.
Jenny
Fixing my Brennan
I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working.
Brennan support gave me clear instructions of what to do. I'm not naturally good at fixing things.
I ordered the necessary micro SD card. I was very sceptical as when it arrived I thought it was the wrong size.
In the end it all went well. Brennan Support's advice was spot on.
I fitted the new card & sorted out a software update. I cannot fault Brennan Support's instructions/guidance.
27 juli 2026
Antwoord van Brennan
Hello John
Delighted we have sorted out your Brennan B2 with your help! It can feel daunting being asked to do something yourself but as you found out if you are methodical these things turn out to be quite straight forward. And we are here to help.
Jenny
Good communication, excellent service
Good communication. Fast response to question and clear answer given m
Replacement SD card shipped quickly and well packaged. Arrived safely and Brennan is now working once again.
22 juli 2026
Antwoord van Brennan
Hi Sue
Great that your Brennan B2 is up and running again. Thanks for the 5 star review.
Jenny
Antwoord van Brennan
Hello Jack
Thank you for your praise for your Brennan JB7, your order for a new remote control and the 5 star review.
Jenny
Antwoord van Brennan
Hello Iain
Thank you for your purchase of the new Brennan B2 2026 and the 5 star review.
Jenny
No delivery to Australian customers for…
No delivery to Australian customers for wi fi dongle. Had to order using a friend's address in UK, who forwarded goods on to me. Staff not reading information in emails properly. I wished to order a Wi fi dongle direct from Brennan as I had problems receiving the correct dongle via Amazon yet still referred me to Amazon.
20 juli 2026
Antwoord van Brennan
Hello Leon
I'm glad you got your UK friend to help.
I read your emails and I think Amanda sent you links to known good Wifi dongles available from Amazon because we had not previously sent that information and there was nothing in your email to say that you were aware of the recommended devices or what exactly you had tried.
I will however look into making the dongle available worldwide from our UK site.
Martin
Update - I have just added Australia to the countries that can order Wifi dongles - Martin
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