Bridgend Motor Group - Ayr Autoplex Reviews 

340
TrustScore 4.5 uit 5

4,6

Heathfield Road, KA89BN Ayr, South Ayrshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We’ve just purchased our third car from Bridgend. Over the years, they have always been helpful, professional, quick to answer questions, and thorough in explaining the process of buying and part ex... Toon meer

Beoordeeld met 5 van de 5 sterren

The service was 5 Star. Any questions asked were answered clearly and politely. There did not appear to be any type of hard sales which makes a change. After having a look around the complex which... Toon meer

Beoordeeld met 5 van de 5 sterren

Colin from Bridgend Ayr was great went above and beyond to help me find the car I was after and sorting everything for the car. Plenty communication and kept me in the loop every step of the process.... Toon meer

Beoordeeld met 4 van de 5 sterren

Overall it was a good experience. However, after purchase the first thing I had to do was put fuel in my car. Considering customers are paying thousands of pounds it’d be nice to have at least a quart... Toon meer


Bedrijfsgegevens

  1. Verkoper van tweedehands auto's
  2. Autoschadebedrijf
  3. Autodealer
  4. Autoreparatie en -onderhoud

Over Bridgend Motor Group - Ayr Autoplex

Geschreven door het bedrijf

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contactgegevens

  • Heathfield Road, KA89BN, Ayr, South Ayrshire, Verenigd Koninkrijk

  • 01292 290902

4,6

Uitstekend

TrustScore 4.5 uit 5

340 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(340)

414 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

A happy return customer

Saw the car on the web page a quick phone ,when't up there it was bought it ,transferred the private number plate ,paid the road tax I'm on the road Liam and Allen very helpful A pleasant experience .
This is my second car from Bridgend cars Ayr that's why I went back . Bill Campbell.

15 juli 2026
Beoordeeld met 3 van de 5 sterren

The experience was very good but

The experience was very good but, I was told that the van i bought would be serviced & vslited, once I picked the van up there was No add blue in the tank & although the van was clesn, it wasn't valeted, apparently from that I would deal again

15 juli 2026
Beoordeeld met 5 van de 5 sterren

Jordan Kennedy sold me my car and was…

Jordan Kennedy sold me my car and was extremely helpful and professional! I felt comfortable and not pressurised at anytime.
Jordan sorted out all the paperwork very quickly so I could have the car straight away.
I was very happy with the service!
Many Thanks
Alison MacLean

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The salesman is knowledgeable

The salesman, Liam Charlton, explained everything I needed to know about the vehicle and he handled all the paperwork correctly. One or two niggles with the vehicle but I am confident these will be put right

29 juni 2026
Beoordeeld met 5 van de 5 sterren

Great staff great cars

I have got my last 5 cars from Bridgend the staff have been brilliant very helpful with anything i have asked just got a 24 plate mazda brilliant car im over the moon thanks to the staff 👍👍

17 juni 2026
Beoordeeld met 5 van de 5 sterren

Extremely helpful staff.. impressed

We dealt with Liam while purchasing our car. He was very helpful and there was no pressure to buy. He answered all of our questions provided even further information to help us in reaching out decision about car we were interested in. He took us on a test drive too. The entire purchase was simple and straightforward. Hassle free. We had to call after the purchase due a technical error with the car which we didn't understand. We were attended to by Daniel who was again very helpful and explained everything to us clearly . We were very impressed by this too. Overall excellent service

14 mei 2026
Beoordeeld met 4 van de 5 sterren

Stress free

My experience with Bridgend was quick easy and stress free they basiclly done everything for me and made it a very simple transfer as I also traded in my car

14 mei 2026
Beoordeeld met 1 van de 5 sterren

DON'T EVEN TOUCH WITH A STICK.

My experience with this Company has been disgusting. Bought a Mitsubishi phev and from the First week started having issues with the Car. Couple of months down the line and the vehicle generated a heating Fault. This is going to the fourth month now and the issue has not been fixed. The staff at the Ayr Branch handling the case are a bunch of unserious people. This is gong to the second month since I returned the vehicle for repair, as previous repair did not resolved the heating issue. Worst of it is the fact that they keep saying there is no timeline for repair. How can I be paying Finance, Insurance, Road Tax and Warranty on a Car that I am not using.

IN RESPONSE TO YOUR REPLY
You have never given me the option for a refund. I can take all your incompetence but lying is a no no for me. I had to contact the Finance Broker who asked if I wanted a refund, you did not. You were in a hurry for me to give you the go ahead to continue keeping the Car for your “repair”. You know that once I agree to that, I would be boxed in. Your time is up, as I am returning the Car. Enough of your incompetence and lies.

20 mei 2026
Review zonder uitnodiging
Logo Bridgend Motor Group - Ayr Autoplex

Antwoord van Bridgend Motor Group - Ayr Autoplex

Thank you for taking the time to leave your feedback. We are genuinely sorry to hear how unhappy and frustrated you are with this situation and we fully understand how difficult this has been for you.

From the outset, we have taken the heating fault extremely seriously. Unfortunately, this has proven to be a complex technical issue, and we are currently working closely with Mitsubishi’s technical support team to obtain specialist guidance to ensure the correct and permanent repair is carried out. While we appreciate how disappointing it is not to have a confirmed timeline, this is dependent on the manufacturer’s technical process rather than something within our direct control.

Throughout this period, we have done everything possible to minimise inconvenience. You have been kept updated regularly, provided with a free courtesy vehicle, and all diagnostics and repair work are being carried out at no cost to yourself. In addition, we have been completely open to alternative resolutions, including offering a vehicle swap or a full refund, as we understand how important a fair outcome is.

We appreciate how frustrating it is to continue with finance and other costs while your vehicle is off the road, and we do not take that lightly. As a repairing dealer, we truly believe we have explored every reasonable option available to support you and resolve this matter as quickly and fairly as possible.

If you would like to discuss this further, we remain more than happy to do so directly.

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