Brightstar Financial Reviews 

4.070
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the second time I have used Brightstar and on both occasions their service has been exemplary. Hisham has found very competitive loans quickly and got the process running smoothly. Harri w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely amazing company. Amy Schofield and Georgia Walton were so attentive to all my questions, no matter how silly I thought they might be. Kept things simple for me and really felt they cared ab... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have worked with Richard Bareham at Bright Star many times now for second charge lending for my clients and always find him to be excellent. Rachel Smith progressed this case through to completion... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely first class service from Brightstar, Jo Powell and Tamzin Whitworth have been amazing from beginning to end. Their care, consideration to detail and patience have been outstanding. They hav... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Over Brightstar Financial

Geschreven door het bedrijf

Since our inception in 2011, we've already originated over £5bn in specialist lending across six key disciplines:

• Residential Mortgages

• Buy-to-let Mortgages

• Second Charge Mortgages

• Bridging Finance

• Development Finance

• Commercial Finance


We'll use all our experience, made-easy systems, personable approach and wide ranging lending panel to help you with complex cases that may be proving difficult to pace with mainstream lenders.

This unique way of supporting brokers and their clients has helped us to win over 144 national awards, including Mortgage Strategy Best Specialist Distributor/Broker for a record 10 consecutive years and Business Leader – Specialist Distributor five times at the British Mortgage Awards.

But these aren't the only reasons to partner with us for all your clients' specialist lending needs.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(4.070)

391 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

GREAT SERVICE AND KNOWLEDGE

SERVICE THROUGHOUT WAS EXEMPLARY AND KNOWLEDGE OF THE MARKET AND PROUCT RECOMMENDATION BASED ON THE CLIENTS CIRCUMSTANCES WAS EXCELLENT.

24 april 2026
Review zonder uitnodiging
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Antwoord van Brightstar Financial

Good morning, Shazad

Thank you for leaving a 5* review.

We are pleased that you are happy with the service that you received from the team where it appears that you have received the 5* service we aim for in every case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Excellent service

Georgia Walton and Joanna Bozek were extremely helpful and informative throughout the entire process. They kept us informed and maintained service levels to a high standard. This made the whole process run smoothly and in control.

22 april 2026
Review zonder uitnodiging
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Antwoord van Brightstar Financial

Good afternoon, Alex,

Thank you for leaving a 5* review.

Georgia and Joanna work great as a team and we are pleased that you appear to have received the high standard of service that we aim for with every case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 4 van de 5 sterren

Trying to place a tricky case for a…

Trying to place a tricky case for a client with quite a few needs that could not make work with high street lenders. After discussing with initial contact at Brightstar it was quickly made clear this was something they could place with a lender on their panel. The process at this stage was quick and simple. A huge weight off my clients mind as well as mine. The process was a little clunky after this due to some repetition of case requirements. However, importantly things progressed through to completion. Thanks to the team for their work on this from start to finish, even contacting the clients solicitors to check on the progress of the purchase and report to me and my client.

13 april 2026
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Antwoord van Brightstar Financial

Good afternoon, Sara,

Thank you for leaving a TrustPilot review.

We are pleased that you are happy with the service that you received from the team. We always strive to give 5* service on every occasion and hope that we can fulfil this aim in any future transactions with you.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Molly R & Yiannis were fabulous

Molly R & Yiannis were fabulous. They provided regular updates and peace of mind. My client received their mortgage offer in the timescales promised. Would 100% recommend and use again :)

20 april 2026
Review zonder uitnodiging
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Antwoord van Brightstar Financial

Good afternoon, Emma

Thank you for leaving a 5* review for both Molly and Yiannis.

They both work great as a team and we are pleased that your client received their offer in time.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

My case was allocated to Thomas Altman…

My case was allocated to Thomas Altman who was very professional and made the whole process seamless. His service was 5 star rated . Thank you again Thomas for all your help and support, much appreciated.

20 april 2026
Review zonder uitnodiging
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Antwoord van Brightstar Financial

Good afternoon, Kemi

Thank you for leaving a 5* review.

Thomas is really pleased with your feedback. We are glad that he made the application proceed smoothly for you.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication , Krystal who looked after my case was fantastic and will definitely use again.

20 april 2026
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Antwoord van Brightstar Financial

Good afternoon, Andrew

Thank you for leaving a 5* review.

Krystal is delighted with your feedback and we are pleased to see that you have received from her the 5* service that we aim for with every case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Georgia and Amy are stars

Georgia and Amy are stars
Very quickly processed a secured loan for me. Nice and easy to coomunicate with and are always my go to!

15 april 2026
Review zonder uitnodiging
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Antwoord van Brightstar Financial

Good morning, Sian,

Thank you for leaving a 5* review.

Georgia and Amy are delighted with your feedback. We are pleased to hear that you are happy with the service provided by them and that they are your "go to"!

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Excellent communication and found the…

Excellent communication and found the right product to suit our needs.

15 april 2026
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Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a 5* review and for the positive feedback.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Exceptionally Good

Exceptionally Good
Brightstar Financial succeeded in achieving a remortgage on our commercial property where two other broker firms had failed. Richard and his team are expert in what they do. Our situation was impacted by having two other mortgages about to expire and a tight cashflow. We cannot thank Brightstar enough for looking at finances holistically and looking after our best interests at a time when we were under pressure. 100% recommend you talk to them as they over deliver.

25 maart 2026
Review zonder uitnodiging
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Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a lovely 5* review.

Richard and the team are delighted with your feedback and we are pleased that they were able to succeed where others had failed.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

There are no words that can describe…

There are no words that can describe how epic Kit Thompson's service was to help my client - way over and above what should ever be expected of a bridging broker, and I hope for his sake, he doesnt have to deal with anything that challenging from me again. INCREDIBLE.

6 maart 2026
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Antwoord van Brightstar Financial

Good morning, Kit

Thank you for leaving a lovely 5* review for Kit Thompson.

He is thrilled with your feedback and we are pleased that he was able to assist with your clients challenging case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Outstanding service & unmatched support from start to finish

I can’t recommend Brightstar Financial highly enough, especially Thomas Sullivan who handled my mortgage. From start to finish, Thomas was incredibly proactive and always on the ball, constantly pushing things forward and keeping everything on track.

This wasn’t the easiest deal by any means, but having Thomas in my corner made the whole process so much smoother and far less stressful. His communication, persistence, and attention to detail really set him apart.

I also dealt with a few other people at Brightstar along the way—Billie, Adam, Molly, and Harri—and they were all fantastic. The whole team made a real difference.

If you’re looking for someone who genuinely goes above and beyond to get things over the line, Thomas and the team at Brightstar Financial are the ones to trust.

10 april 2026
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Antwoord van Brightstar Financial

Good morning, Jack.

Thank you for leaving such a lovely 5* review.

Thomas and the team are all thrilled with your feedback and we are pleased that they all appear to have played a part in providing the 5* service we aim to provide with every case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

A big thanks to Georgia Walton

A big thanks to Georgia Walton, Ashley Bennett and also Mark Wadmore for the introduction.

Would happily use again and recommend to clients

10 april 2026
Review zonder uitnodiging
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Antwoord van Brightstar Financial

Good morning, Rhodri,

Thank you for leaving a 5* review.

Georgia, Ashley and Mark are glad that they were able to assist with the case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Richard Barham and Ashley Bennett…

Richard Barham and Ashley Bennett placed and arranged the second charge with ease and little further involvement from myself taking over the advice process for me meaning I could focus on other clients. Great Service.

8 april 2026
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Antwoord van Brightstar Financial

Good morning, Cameron

Thank you for leaving a 5* review.

Richard and Ashley are really pleased with your feedback. They work great as a team and we are pleased that you appear to have received the 5* service we aim for with every case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Customer satisfaction

Joanna Bozek was extremely helpful and very prompt with every query or issue we encountered. Great outcome.

8 april 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Sharon,

Thank you for leaving a 5* review.

Joanna is delighted with your feedback and we are pleased that she was able to help with the queries that you had.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Maisy Stephens and Hisham Elabaire were…

Maisy Stephens and Hisham Elabaire were great at keeping me updated with the progress of the application.

8 april 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Gary

Thank you for leaving a 5* review.

Maisy and Hisham are really pleased with your feedback and are happy that they were able to help with your client.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Excellent Service – Professional, Efficient, and Hassle-Free

I had a very positive experience with Brightstar Financial. The team was professional, efficient, and easy to deal with throughout the process. They didn’t create any hassle or ask unnecessary questions, which made everything straightforward and stress-free.

A special thank you to Andrew Stean and Amy Schofield for their support and professionalism. They handled everything smoothly and delivered the result in a short time. I would happily recommend Brightstar Financial to anyone looking for a reliable finance partner.

31 maart 2026
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Antwoord van Brightstar Financial

Good afternoon, Ali

Thank you for leaving a 5* review.

Andy and Amy are delighted with your feedback. We are pleased that your are happy with the service that they provided for your case, and thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

I highly recommend this company


I highly recommend this company. The team were very professional, and the service was second to none. A great experience from start to finish.
Thank you Hisham & Maisy

30 maart 2026
Review zonder uitnodiging
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Antwoord van Brightstar Financial

Good morning, Susan

Thank you for leaving a 5* review.

Hisham and Maisy are both delighted with your feedback and pleased that they were able to help with your case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Fantastic experience and work done by…

Fantastic experience and work done by all thank you from the bottom of my heart ❤️

31 maart 2026
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Antwoord van Brightstar Financial

Good morning, Adie

Thank you for taking the time to leave such a lovely 5* review. We are glad that the team were able to assist with your case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Thomas Altman has been really helpful…

Thomas Altman has been really helpful throughout the process. From start to finish, the service provided by Brightstar was prompt, professional and efficient. The Team went above and beyond to ensure from application to completion run smoothly.

31 maart 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a 5* review.

Thomas and the team are thrilled with your feedback. We are pleased that you appear to have received the 5* service that we aim to provide with every case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Excellent Service

Working with Krystal Trundle & Neil Taverner has been great from start to finish. They're professional and friendly to work with. The communication has been excellent, and they have been proactive and clear throughout the entire process. Look forward to working with them again soon!

31 maart 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Sarah

Thank you for leaving a 5* review

Krystal and Neil work great together and we are pleased that you appear to have received the 5* service we aim to provide with every case.

We look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

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