This is the second time I have used Brightstar and on both occasions their service has been exemplary. Hisham has found very competitive loans quickly and got the process running smoothly. Harri w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely amazing company. Amy Schofield and Georgia Walton were so attentive to all my questions, no matter how silly I thought they might be. Kept things simple for me and really felt they cared ab... Toon meer
Bedrijf heeft geantwoord
I have worked with Richard Bareham at Bright Star many times now for second charge lending for my clients and always find him to be excellent. Rachel Smith progressed this case through to completion... Toon meer
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Absolutely first class service from Brightstar, Jo Powell and Tamzin Whitworth have been amazing from beginning to end. Their care, consideration to detail and patience have been outstanding. They hav... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Brightstar Financial
Geschreven door het bedrijf
Since our inception in 2011, we've already originated over £5bn in specialist lending across six key disciplines:
• Residential Mortgages
• Buy-to-let Mortgages
• Second Charge Mortgages
• Bridging Finance
• Development Finance
• Commercial Finance
We'll use all our experience, made-easy systems, personable approach and wide ranging lending panel to help you with complex cases that may be proving difficult to pace with mainstream lenders.
This unique way of supporting brokers and their clients has helped us to win over 144 national awards, including Mortgage Strategy Best Specialist Distributor/Broker for a record 10 consecutive years and Business Leader – Specialist Distributor five times at the British Mortgage Awards.
But these aren't the only reasons to partner with us for all your clients' specialist lending needs.
Contactgegevens
7 Woodbrook Crescent, CM12 0EQ, Billericay, Essex, Verenigd Koninkrijk
- 01277 500900
- customerservice@brightstarfinancial.co.uk
- www.brightstarfinancial.co.uk
4,9
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4K reviews
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Efficient, friendly and supportive staff
Adam, Thomas and Maisy have been outstanding! I am so grateful for their patience and helping me with each step along a rather complex journey. They have supported me and explained queries in ways that I can understand and respond quickly to. I am very grateful for their patience and positivity. A wonderful team!
13 mei 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good afternoon, Jo,
Thank you for leaving a 5* review.
Adam, Thomas and Maisy are delighted with your feedback. They work really well as a team and we are pleased that you are happy with the service that they provided to you with your application.
Kind regards
Bradley Moore
Deputy CEO
Brightstar has been working hard to…
Brightstar has been working hard to help me especially Jo Bozek in securing my needs in a timely manner, checking in with e-mails and phone calls so everything went smoothly. I would recommend in a heartbeat .
8 mei 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good afternoon,
Thank you for leaving a 5* review.
Jo is delighted with your feedback and we are pleased that you received from her the great service we are so proud of.
Thank you for the recommendation.
Kind regards
Bradley Moore
Deputy CEO
Quick Efficient and got my client what…
Quick Efficient and got my client what they need and wanted.
9 mei 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good morning, Nick
Thank you for leaving a 5* review and for the positive feedback. We are pleased that you are happy with the service provided for your client.
Kind regards
Bradley Moore
Deputy CEO
Great support from Krystal
Great support from Krystal - keeping in touch through the application and pushing the solicitors to keep things moving.
8 mei 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good morning,
Thank you for leaving a 5* review.
Krystal is delighted with your feedback, we are pleased that you are happy with the service that she provided to assist with getting your case to completion.
Kind regards
Bradley Moore
Deputy CEO
Honest and diligent.
Honest.
Attentive.
Amy Schofield and Richard Barham kept me infomed. Very well done!
8 mei 2026
Antwoord van Brightstar Financial
Good morning, Ian
Thank you for leaving a 5* review.
Amy and Richard are delighted with your feedback and they are pleased that they were able to assist with your case.
Kind regards
Bradley Moore
Deputy CEO
Toby was great
Toby was great. He helped move things on and get my purchased over the line. Very pleased with his efforts.
7 mei 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good morning, Myles
Thank you for leaving a 5* review.
Toby is delighted with you feedback, we are pleased to see that you appear to have received the 5* service from him that we aim for with every case.
Kind regards
Bradley Moore
Deputy CEO
Brightstar Financial
Brightstar Financial
The process commenced with Andrew Stean, our initial point of contact. His advice and professionalism made us feel at ease and comfortable about handling our situation. He provided us with choices and opportunities without pressure.
Andrew advised us at every opportunity and presented challenges that we could have encountered otherwise. His positive and helpful attitude facilitated our smooth progression to the next steps.
The subsequent steps were also relatively straightforward although there were minor frustrations with digital communication, such as signing protocols. This does not reflect the level of support and service provided by Joanna Bozek and her colleagues Amy Schofield.
I was unable to recall the name of the gentleman I spoke to over the phone when I expressed my frustration. However, he acted professionally and to the best of his ability to provide answers to my minor but significant issues. Unfortunately, these issues were beyond the remit and control of the team. They handled them professionally and calmly, keeping me calm and assuring me that my concerns would be addressed and resolved as quickly as possible.
Although technically these issues were beyond our control, we were able to find a solution.
Overall, the level of service from application to the final destination is exceptional. This group of individuals and company consistently makes you feel comfortable and confident in your decisions.
Thank you for your support, patience and professional assistance.
Kind regards Dave & Jo
7 mei 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good morning, Dave & Jo
Andy, Jo and Amy are absolutely delighted with your feedback. They work really well together as a team and we are pleased to see that they were able to assist with any issues with your case and provide the required solution.
Kind regards
Bradley Moore
Deputy CEO
Neil and Luis went above and beyond on…
Neil and Luis went above and beyond on a bridging case for us. Great service and a very quick turnaround!
6 mei 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good morning, Robert
Thank you for leaving a 5* review.
Neil and Luis are really pleased with your feedback and we are glad that they were able to achieve the quick timescale for your clients case.
Kind regards
Bradley Moore
Deputy CEO
Excellent service from start to finish.
Excellent service from start to finish.
Over achieved and completed within 5 days.
Really pleased am using again
30 april 2026
Antwoord van Brightstar Financial
Good afternoon, Nathan
Thank you for leaving a 5* review.
The team are delighted with your feedback and we are proud that they were able to achieve a quick timescale of completion for you.
We look forward to working with you again.
Kind regards
Bradley Moore
Deputy CEO
Brightstar were recommended by my line…
Brightstar were recommended by my line manager and I've got to say it was a good solid and timely service.
Highly recommend now to all.
29 april 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good morning, Amanda
Thank you for leaving a 5* review.
We are pleased that you are happy with the service that you received from the team and thank you for the recommendation.
Kind regards
Bradley Moore
Deputy CEO
David and Ashley provided such a quick…
David and Ashley provided such a quick an efficient service for a client needing a fast solution after being previously let down.
29 april 2026
Antwoord van Brightstar Financial
Good morning, Rory
Thank you for leaving a 5* review.
David and Ashley are delighted with your feedback. We are pleased to see that they were able to assist your client in the required timescale.
Kind regards
Bradley Moore
Deputy CEO
A truly outstanding experience
From start to finish Joanna Bozek provided us with an exceptional experience. She went above and beyond at every stage, showing genuine care, professionalism and dedication, it is rare to come across an individual who not only does their job well but one that takes such pride in ensuring everything is smooth, clear and stress free as much as possible. Joanna made the entire process feel effortless. We are incredibly grateful for her hard work and the personal touch she provided with every communication. Thank you again, a truly outstanding experience.
20 april 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good morning, Deb
Thank you for leaving such a lovely 5* review for Joanna.
Joanna is absolutely delighted with your feedback. We are so pleased to hear that Joanna has given the 5* service that we aim for on every case.
Kind regards
Bradley Moore
Deputy CEO
Keagan did an outstanding on an…
Keagan did an outstanding on an application with West One and had it packaged an offered within 10 Days - Thanks Keagan well done
28 april 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good morning, Paul
Thank you for leaving a 5* review.
Keagan is delighted with your feedback and we are pleased to see that his expertise enabled the case to offer within such a short timescale for you.
Kind regards
Bradley Moore
Deputy CEO
Keagan Cole
Keagan Cole has been of huge help in my dealings with Brightstar. He guided me through the process and paperwork and I would recommend his advice.
28 april 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good morning, Burhan
Thank you for leaving a 5* review.
Keagan is delighted with your feedback and we are pleased you are happy with the service that he provided.
Thank you for the recommendation.
Kind regards
Bradley Moore
Deputy CEO
I had a very good experience working…
I had a very good experience working with Keagan Cole & Yiannis Constantinou who helped me place a difficult case for my client. Would definitely use their services again.
BR
Kunal
28 april 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good morning, Kunal
Thank you for leaving a 5* review.
Keagan and Yiannis are delighted with your feedback. We are pleased that they were able to assist with your clients difficult case and we look forward to working with you again.
Kind regards
Bradley Moore
Deputy CEO
Ashley was so helpful and nothing was…
Ashley was so helpful and nothing was too much trouble. Really easy process thanks to him.
28 april 2026
Antwoord van Brightstar Financial
Good afternoon, Kate.
Thank you for leaving a 5* review.
Ashley is delighted with your feedback and we are pleased that he made the process easy for you.
Kind regards
Bradley Moore
Deputy CEO
Bridging Loan - excellent service
Krystal, Luis & Neil were excellent in the process.
Krystal and her team were incredibly diligent, proactive and efficient which resulted in the case I placed meeting the client's requirements perfectly. I would definitely recommend them again
On the pricing front, from my experience they tend to be cheaper than what an estate agent's bridging team can quote.
28 april 2026
Antwoord van Brightstar Financial
Good afternoon Adam
Thank you for leaving a 5* review.
Krystal, Luis and Neil are thrilled with your feedback.
We aim to provide a 5* service with all of our cases and it appears that you have received just that from Krystal and the team.
Thank you for the recommendation.
Kind regards
Bradley Moore
Deputy CEO
Helpful and efficient service
27 april 2026
Antwoord van Brightstar Financial
Good afternoon,
Thank you for leaving a 5* review and for leaving the positive feedback.
Kind regards
Bradley Moore
Deputy CEO
Having dealt with Molly and Yiannis I…
Having dealt with Molly and Yiannis I can recommend Brightstatr
24 april 2026
Antwoord van Brightstar Financial
Good afternoon, Carol.
Thank you for leaving us a TrustPilot review. We always strive to give a 5* service on every occasion and we hope that we can fulfil this aim in any future transactions with you.
Thank you for the recommendation.
Kind regards
Bradley Moore
Deputy CEO
Mortgage explained in a clear manner.
Mortgage explained in a clear manner.
Follow up and any clarification required was detailed and more importantly with a quick response
Two members of the team I dealt were engaging, understanding and had good knowledge of the detail.
24 april 2026
Review zonder uitnodiging
Antwoord van Brightstar Financial
Good morning, Michael
Thank you for leaving us a TrustPilot review. We always strive to give a 5* service on every occasion and we hope that we can fulfil this aim in any future transactions with you.
Kind regards
Bradley Moore
Deputy CEO
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