Brightstar Financial Reviews 

4.070
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the second time I have used Brightstar and on both occasions their service has been exemplary. Hisham has found very competitive loans quickly and got the process running smoothly. Harri w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely amazing company. Amy Schofield and Georgia Walton were so attentive to all my questions, no matter how silly I thought they might be. Kept things simple for me and really felt they cared ab... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have worked with Richard Bareham at Bright Star many times now for second charge lending for my clients and always find him to be excellent. Rachel Smith progressed this case through to completion... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely first class service from Brightstar, Jo Powell and Tamzin Whitworth have been amazing from beginning to end. Their care, consideration to detail and patience have been outstanding. They hav... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Over Brightstar Financial

Geschreven door het bedrijf

Since our inception in 2011, we've already originated over £5bn in specialist lending across six key disciplines:

• Residential Mortgages

• Buy-to-let Mortgages

• Second Charge Mortgages

• Bridging Finance

• Development Finance

• Commercial Finance


We'll use all our experience, made-easy systems, personable approach and wide ranging lending panel to help you with complex cases that may be proving difficult to pace with mainstream lenders.

This unique way of supporting brokers and their clients has helped us to win over 144 national awards, including Mortgage Strategy Best Specialist Distributor/Broker for a record 10 consecutive years and Business Leader – Specialist Distributor five times at the British Mortgage Awards.

But these aren't the only reasons to partner with us for all your clients' specialist lending needs.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(4.070)

391 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I am very pleased with the service I…


I am very pleased with the service I received from Brightstar Financial. Ashley Bennett and Neil Taverner were both extremely helpful and supportive throughout the entire process, and I truly appreciate all their hard work in helping us reach completion.

11 september 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Cosmin,

Thank you for leaving a 5* review.

Ashley and Neil are delighted with your feedback. We are pleased that they both provided you with great service throughout your application.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Absolutely first class service from…

Absolutely first class service from Brightstar, Jo Powell and Tamzin Whitworth have been amazing from beginning to end. Their care, consideration to detail and patience have been outstanding. They have navigated us through our mortgage application and some hurdles along the way! We received our mortgage offer today all thanks to them. We can’t recommend Brightstar enough and wouldn’t hesitate to use their services again in the future. Big thank you from us!

10 september 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a 5* review.

Jo and Tamzin are thrilled with your feedback. We strive to provide a 5* service with every application and it appears that you received just that from the team.

Thank you for the recommendation and we look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finishI…

Excellent service from start to finish - I am highly impressed with the service provided by Brightstar Financial in securing my official offer. A special thank you goes to Keagan Cole and Neil Chambers, who handled my case with the utmost professionalism. They kept me informed throughout the entire process and made everything run smoothly. I highly recommend Brightstar Financial for their excellent communication and expertise.

26 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Lisa,

Thank you for leaving a 5* review.

Neil and Keagan are delighted with your feedback. They both work well as a team and we are pleased that you are happy with the service that they provided with your application.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Albey Chambers at Brightstar - exceptional

Albey Chambers at Brightstar is exceptional, his communication, and dedication with one particular case that took a long time to complete showed me that he genuinely cares about getting the right outcome and making what was a very difficult process as smooth as possible he is a credit to the company
Thanks Albey

8 september 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Vicky

Thank you for leaving a 5* review.

Albey is delighted with your feedback. We aim to provide an outstanding service on every case, we are so pleased that Albey has gone above and beyond to meet these expectations for you.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Secured Loan

From the start of the process Lee Payne was immensely helpful, pointing me in the right direction and going out of his way to arrange a call with one of the team after telling him how long the process had been going on with a high street lender to no avail so we could ensure that this was the right option for them.
Stewart then picked this up and took over for the clients who had been backwards and forwards with a highstreet lender who kept changing the goal posts for them and in the end declined to proceed. He had the quotes out almost immediately after receiving the information and had this turned around and in the clients bank within 2 weeks for the clients who had been waiting over 4 months! He kept me updated throughout the process as well as the clients and was all round on the ball for them which was a god send given they'd waited so long and was unsure of the process as well as a bit defeated from their experience with the bank.
Amy then followed this up in Stewarts absence on holiday and also was very on the ball with updating myself and the clients.
All round a brilliant experience for both adviser and client and has left us with a very happy client!

25 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Eleanor

Thank you for leaving a lovely 5* review for the team.

Lee, Stewart and Amy are thrilled that they were able to provide your client with the great service we are so proud of and that they managed to succeed in what wasn't possible with a high street lender.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Great service

Andrew and Ashley worked tirelessly to get this all sorted for us.

28 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Marcus

Thank you for leaving a 5* review.

Andrew and Ashley are delighted with your feedback and we are pleased that you are happy with the service they provided to you with your application.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Excellent service and communication…

Excellent service and communication from Joanna Bozek and Stewart Simpson who guided us through every element and step towards completion.

28 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Hazel

Thank you for leaving a 5* review.

Joanna and Stewart are delighted with your feedback. We are pleased that they provided you with the great service with your application that we are so proud of.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Excellent service from Brightstar from start to finish. The whole process has been handled professionally and efficiently, with clear communication and regular updates throughout.

A special mention to Tamzin, Zoe and Stephanie, who have all been fantastic. They’ve been extremely helpful, responsive and reassuring throughout, always keeping us informed and taking the time to explain exactly where things stand and what happens next.

What could easily have been a stressful process has been made so much easier by their support and professionalism. We’ve genuinely felt looked after every step of the way.

I wouldn’t hesitate to recommend Brightstar. A huge thank you to Tamzin, Zoe and Stephanie for all your hard work and help — it’s very much appreciated.

27 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Jackie

Thank you for leaving a wonderful review for the team.

We strive to provide a 5* service with every application and it appears that you have received just that from the team.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Ben was amazing thought out the…

Ben was amazing thought out the application and kept me up to date from lender definitely will use ben again ! ***** very professional *****

27 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Chi

Thank you for leaving a 5* review.

Ben is thrilled with your kind feedback and we look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

second charge mortgage

second charge mortgage
Both Henry Dunn and David Prowse were fantastic with their support and service helping us to secure a second charge mortgage allowing us to complete our refurbishment project. Would highly recommend to others

25 augustus 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Jason

Thank you for leaving a 5* review.

Henry and David are delighted with your feedback. We are pleased that they provided you with the 5* service that we aim for with every case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Another complex case over the line

Another complex case over the line. Thanks Yiannis and Keagan and the team at BrightStar

24 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Peter.

Thank you for leaving a 5* review.

Yiannis and Keagan are pleased that they were able to assist with your clients complex case.

We look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, James

Thank you for leaving a 5* review. We are pleased that we were able to assist with your client.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Smooth process from application to…

Smooth process from application to offer. Molly Reader was very diligent in keeping us updated and ensured the file was taken care of whilst on A/L. A friendly team I look forward to placing future cases with.

17 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Katherine

Thank you for leaving a 5* review.

Molly is thrilled with your feedback and we look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Professional and clear communication…

Professional and clear communication throughout the application. I would recommend.

24 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Sean

Thank you for leaving a 5* review.

We are pleased that you are happy with the service that you received from the team.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

I have dealing with Brightstar for many…

I have dealing with Brightstar for many years and they have always provided great service throughout.
They helped again on this residential bridging finance case. They were very quick in being able to find an appropriate lender and in getting the case through to completion.
The Brightstar Bridging loan team, specifically Tamzin Whitworth, Benjamin Peace and Luis Lee have been excellent throughout this whole process, always responded quickly to any questions and in liaising with the lender on any points.
I can definitely recommend the Bridging Team at Brightstar.
Thanks again for your great service throughout the whole process !!

21 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Paul

Thank you for leaving a 5* review.

Benjamin, Tamzin and Luis are delighted with your feedback. We aim to provide a 5* service on all our cases and it appears that you have received just that from the team.

Thank you for your continued service and for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

FGDH Ltd

Very friendly, approachable and keen to look at alternatives if plan A did not work.
Communication was great throughout, Thank you!

14 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, David

Thank you for leaving a 5* review.

We are pleased that you are happy with the communication and service provided by the team.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Very quick and efficient service

Very quick and efficient service, Neil & Luis were excellent, ii highly recommend Brighstar and i will use them again

11 augustus 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a 5* review.

Neil and Luis are delighted with your feedback and we are pleased that they provided you with our 5* service.

Thank you for the recommendation and we look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

I've been dealing with Brighstar for a…

I've been dealing with Brighstar for a long time and have done many application with them inclding commercial, semi commercial, second charge, expat mortgages etc. Recently I did a 3rd charge loan with them which I wasnt expecting to go through but with the helo of Amy Schofield and Richard Barham, we were able to secure to loan for my clients. Thanks!

11 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Charanjit

Thank you for leaving a 5* review.

We are pleased to hear that Richard and Amy were successful in processing your clients application to completion.

Thank you for your continued custom.

Kind regards
Bradley Moore
Deputy CEO

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer