The Bristol Residential Letting Co Reviews 

718
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We've worked with Bristol ResLet for years. Communication is good and you can always talk to someone helpful. Most recently we have worked with Andy Peters, always on top of what's going on and willin... Toon meer

Beoordeeld met 5 van de 5 sterren

I rented with Bristol ResLet for over 5 years at the same property and dealt with Stephanie who acted as my property manager and was wonderful. I always had a clear way to contact her with any concern... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amy Garrod has been fantastic getting repairs done on the flat I'm renting. So much quicker than all the other property managers I've had at previous letting agencies.

Beoordeeld met 5 van de 5 sterren

Exceptional Service from Andy Peters We couldn’t recommend Andy Peters highly enough. Throughout our time at General Apartments Bristol, Andy was our main point of contact and was absolutely... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. Eigendomsbeheerder
  3. Makelaardij

Geschreven door het bedrijf

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

718 reviews

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4,9

Alle reviews

(718)

164 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I would not even rate it 1 star

I would not even rate it 1 star, the property manager SH, has lied on several occasions and made us out to be the bad apple for just bringing up problems, dont trust the company I am glad I am away from them will be going to social media to warn people, stay clear.

25 juni 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Ben,
This is the second review you have posted in 2 months which is clearly disappointed and unbalanced. I am sorry you have left your tenancy with a negative experience. Having investigated your allegations in detail, I am comfortable that our staff acted appropriately. We work hard to provide a positive experience to all our landlords and tenants, which is evident from our reviews across this platform. It is regrettable that you felt the service you experienced wasn't akin to many hundreds of other customers who have reviewed us.
We wish you well in your future.
Don McKeever
Managing Director

Beoordeeld met 5 van de 5 sterren

Amy recently helped me with my new…

Amy recently helped me with my new tenancy agreement and I cannot praise the service highly enough. The process was made simple with a fast turnaround. Her continued support has been greatly appreciated.

10 juni 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you Brandon for your kind review, it is very much appreciated.  Kind regards Amy

Beoordeeld met 5 van de 5 sterren

I’ve been with Bristol Residential for…

I’ve been with Bristol Residential for many years always excellent service and any problem that might be dealt with immediately would recommend anyone

18 juni 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Hi Mike. We are so glad you've been happy with our service. Thanks for taking the time to leave us a review.

Aimee Hawkesford - Branch Manager

Beoordeeld met 5 van de 5 sterren

Great experience!

Amy supported us during our tenancy and she was brilliant - quick communication and always reliable!

18 mei 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you Bryony for your very kind review, I really appreciate you doing this, I wish you all the best for the future in your new home. Kind regards Amy

Beoordeeld met 5 van de 5 sterren

Just a few reasons for using The Bristol Residential Letting Company

From my first point of contact, on the recommendation of the Baltic Wharf ManagementCompany, I have been promptly and efficiently assisted with the letting of my property. Every small detail has been attended to, with willingness and charm. I am delighted to offer this endorsement of the company.

16 juni 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Hi Susan,

Thank you for the kind words, we’re pleased to hear you’re happy with the level of service.

Many thanks,

David Stanbury
Tenancy Manager

Beoordeeld met 5 van de 5 sterren

I have been very impressed with my…

I have been very impressed with my experience from The Bristol Residential Letting Co! I had to go through a tenant swap whilst being extremely busy at work and my property manager Amy made the process as stress free as possible. Thank you!

10 juni 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you Josh for your lovely 5* review, I appreciate you taking the time to do this. Kind regards Amy

Beoordeeld met 5 van de 5 sterren

Smooth from start to finish

Everything was really smooth from start to finish. Emma was super patient with me and all my questions - she’s great! Really appreciate the process and flow of taking on the tenancy in my new flat.

3 juni 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thanks for the review, Greg. I hope you are getting settled and happy in your new flat.

Thanks!

Emma Vincent
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

2 years with Bristol Residential Lettings

We lived at one of their properties for two years, and we couldn’t have asked for a better experience. Our property manager, Andy, was absolutely fantastic. He was always incredibly helpful, responding quickly and effectively to any issues we raised. Communication with him was always clear and professional, which made renting with them a stress-free process. Overall, it was an amazing experience, and I highly recommend them.

Tomasz

30 april 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Dear Tomasz,

Many thanks for your kind words and review, it is really appreciated.

I am glad you had an amazing experience renting with us and with me looking after you.

All the best in the future,

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Rayan was very professional and…

Rayan was very professional and straightforward. I am very satisfied and rate his work very highly. I 100% recommend him.

19 mei 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Thank you for the recommendation, I’m glad we have been able to secure you a flat in the same block you are living currently, it will certainly make move in day a lot easier!

Beoordeeld met 5 van de 5 sterren

I have used Bristol Residential before…

I have used Bristol Residential before and they never fail to deliver.. effective, prompt and professional service.. have recommended them before and would do it again

1 mei 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Ingrid - Thank you for posting a review. My team and I are always happy to work with you.

All the best,

Josh Box
Branch Manager

Beoordeeld met 5 van de 5 sterren

Great agency!

I had great experience with Bristol Residential Letting co.... Very professional at all times, proactive, good communication and all issues resolved with efficiency! From a landlord perspective, I received great service and the team was very human and great to interact with. I also felt they care about the tenants and their wellbeing, which is really nice to see!

30 april 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thanks Octavian for your review. It was a pleasure to deal with you and manage your property over the last few years.

Greg Mander
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Amy is always extremely reliable and…

Amy is always extremely reliable and responsive. Very grateful for all your help!

27 april 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Thank you Oliver for your kind review, It is very much appreciated. Kind regards Amy

Beoordeeld met 5 van de 5 sterren

I’ve had a lovely experience with Steph

I’ve had a lovely experience with Bristol Residential Letting! Steph has been managing our property for a few years and she has been very efficient and is proactive to get an issues sorted. Very professional and helpful! Will ask for Steph again in the future! Thanks so much!

29 april 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Hi Candy, it has been a pleasure working with you and we wish you all the best in the future. Thanks for the great review!
Stephanie Reid - Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Great team and easy partnership

Amy is great to work with. She is very responsive, always professional and kind in her emails, and always provides details on the relevant updates on property viewings, inspections, and misc requests. I appreciate her time and energy into making our lease partnership very easy!

29 april 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Hi Stephanie, thank you for your very kind review, it is very much appreciated. Kind regards Amy

Beoordeeld met 5 van de 5 sterren

Fast and efficient Service.

21 april 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Hi Iqra,

Thank you for the review. I am pleased that you are happy with the service you have received so far.

My team and I are looking forward to getting you moved into your new home.

All the best,

Josh Box
Branch Manager

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, very helpful and friendly. We have always had a good experince with Amy.

16 april 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Thank you Naomi for your lovely review, Kind regards Amy
Kind regards
Amy

Beoordeeld met 5 van de 5 sterren

They have responded to maintenance…

They have responded to maintenance issues promptly and have been very professional to deal. With.

20 maart 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Dear Gordon,

Many thanks for your review, it is appreciated.

I am glad you are happy with how I have responded to maintenance when raised.

It is a pleasure.

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Bristol Residential Letting are very…

Bristol Residential Letting are very professional and offer a stress free service. I am especially grateful to Joe who really has been an excellent support.

13 april 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Good afternoon John,
Thank you for taking the time to share your feedback, it’s greatly appreciated!
I’m really pleased to hear that our management makes your experience as a landlord stress-free.
Kind regards,
Joe

Beoordeeld met 5 van de 5 sterren

Bristol Residential is very efficient…

Bristol Residential is very efficient and professional. They are great and efficient to find me a tenant and their back office is fast and professional in preparing the agreement. I highly recommend them.

31 maart 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Thank you for taking the time to leave us a review. We’re glad to hear you’re happy with the level of service.
David Stanbury - Tenancy Manager

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