Ideal Standard s Chrome Dual Flush Cistern Push Button. Really happy with the product I received from the company, my existing flush button was 20 years old so in need of replacing and was worried I... Toon meer
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Lees wat reviewers zeggen
The hinge on my toilet seat broke after visitors, so I ordered a replacement set, this was a quarter the cost to replace the whole seat. It arrived before the first delivery date so I am even happier... Toon meer
It’s been two weeks since my goods arrived, clearly were faulty items which I sent photos and reported immediately via email to their “customer service” which is supposedly to respond within 2 days. I... Toon meer
Bedrijf heeft geantwoord
I was trying to find a column radiator and came across the Scudo 3 column designer radiator at a good price. Sam was incredibly helpful and honest replying to my emails and advising on valves, which... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are a small family business based in Yorkshire and we provide Bathroom and Kitchen items at everyday Low Prices, our pricing is clear and our service is provided by real people giving the personal touch. We can provide bespoke quotations upon request.
Contactgegevens
Clifford Street , BD5 0DT , Bradford, Verenigd Koninkrijk
- 01274 732933
- sales@britishbathroomcompany.co.uk
- www.britishbathroomcompany.co.uk
3,7
Gemiddeld
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very happy
Clear website, great choice of products and speedy delivery.
19 maart 2026
Review zonder uitnodiging
Great Experience
Great price, good communication and fast delivery.
27 maart 2026
Review zonder uitnodiging
They had what I required and for a…
They had what I required and for a great price with quick delivery
4 april 2026
Review zonder uitnodiging
Great communication fact service would…
Great communication fact service would not hesitate in using again
4 april 2026
Review zonder uitnodiging
Great price & good communication
Great price, good communication & useful updates when things were a little delayed. Product arrived well packaged & nice quality item. Would definitely purchase again. Thanks (order #WEB11185)
30 maart 2026
Review zonder uitnodiging
Easy to order great customer service…
Easy to order great customer service when I had a query. Ordered twice from them.
3 april 2026
Review zonder uitnodiging
Great service and really helpful over…
Great service and really helpful over the phone.
25 maart 2026
Review zonder uitnodiging
British Bath Company okay
British Bath Company okay - Delivery arrived with package open and soaking wet.
19 maart 2026
Review zonder uitnodiging
Good product delivered on time.
Good product delivered on time.
2 april 2026
Review zonder uitnodiging
Complete satisfaction
Whole process from ordering to delivery was very smooth and efficient.
19 maart 2026
Review zonder uitnodiging
DO NOT USE THIS COMPANY !!!!
DO NOT USE THIS COMPANY !!!!
Been waiting for a refund for over a month. Will not reply to emails or answer the phone TOTALLY UNPROFESSIONAL
2 april 2026
Review zonder uitnodiging
Antwoord van Britishbathroomcompany
Thank you for your review, Martin.
We can see that you emailed us this morning and also spoke with our team on the phone shortly after. We are actively handling your case and will continue to assist you to resolve this as quickly as possible.
Fast and easy order and service
Fast and easy order and service, received my order within few days and item was well packed and as described. Will highly recommend British Bathroom Company
30 maart 2026
Review zonder uitnodiging
Good service
Good price, availability and delivery. Perfect replacement thermostatic regulator for my shower.
27 februari 2026
Review zonder uitnodiging
Wouldn’t use again contact is shocking…
Wouldn’t use again contact is shocking don’t get back to you for days
25 maart 2026
Antwoord van Britishbathroomcompany
Thank you for your feedback.
We have reviewed your case and can see your order was placed on 23rd March and delivered on 26th March. You contacted us on 27th March, and we responded by 31st March with options to help, including offering additional items at a significantly reduced rate and minimising delivery costs.
When you advised you wished to return the item, return details were provided the same day.
We’re sorry to hear our service did not meet your expectations. We would appreciate any further detail on where you feel we fell short and what you expected from us, as this helps us improve.
Fantastic
I had a really positive experience with this bathroom company from start to finish. The team was incredibly friendly, responsive, and genuinely focused on helping me find the right solutions rather than just making a sale. They took the time to understand what I needed and offered helpful suggestions along the way.
Very competitive without compromising on quality. The products feel well-made and look fantastic, all while staying within budget. It’s refreshing to find a company that combines excellent customer service with fair pricing.
I’d definitely recommend them to anyone looking to upgrade their bathroom without the stress.
19 maart 2026
Review zonder uitnodiging
ordered a bathroom sink basin and it…
ordered a bathroom sink basin and it arrived in a few days, no problems. I also got tracking for DPD!
16 maart 2026
Review zonder uitnodiging
Ordered a bath with taps and shower
Ordered a bath with taps and shower, I needed the shower quite quickly as I had been let down by another supplier, they sent the shower that day with DPD for me arriving the next day! Then the bath followed with Stop Start 3 days later. Both deliveries excellent with tracking and times for deliveries.
13 maart 2026
Review zonder uitnodiging
Top service from Adam
Dealt with Adam, he sold us an excellent radiator! Looks fabulous in our new dining room, quick efficient service and was available for next day! Would highly recommend!!! We will be returning!
13 maart 2026
Review zonder uitnodiging
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