Britishironworks Reviews 

Absolutely love this place. We go quite often and it's amazin value for money! Always something new to aee eaxh time we go! We love seeing all the amazin sculptures. And the cafe has amazin food! Love the extinction trail!

We purchased some ceramic cups from the British Ironworks Centre online, and one of them was damaged in transit. The company did not quibble and quickly responded and sent me a replacement. Excellent 5star customer service!

We came up with a disabled group, they absolutely loved the experience. All the staff were very friendly and helped with any questions we had.

What a fantastic place, so much to see and do, lovely for the kids to have a run around and see all the amazing art work. The shop is beautiful and the afternoon tea is out of this world. Highly recommend

A fantastic day out and very helpful staff, thank you

Unlike many of the reviews on here mine isn't about a visit to the company, rather my experience with my purchase. From start to finish I had nothing but a very positive experience with British Ironworks, depsite there being a very minor problem with the goods I ordered. Having cause to make contact with the company following delivery of my order I found that I received extremely prompt, helpful and positivie responses such that my minor issue was resolved very quickly and more than satisfactorily. The quality of their products is excellent and the service received first rate. Look no further than British Ironworks - you won't be disappointed.

I must preface this review by stating that I hate giving bad feedback. However, on this occasion we believe that it is more than justified.
My wife & I visited with our 4 young grandchildren during half term, along with one of our daughter in laws.
Our 8 year old grandson had warned us that it was not a pleasant experience. But we, sadly, chose to ignore him.
On arrival we were confronted with over spill parking, which wouldn't have been a problem normally.
However, on this occasion the ground was sodden & many vehicles, once driven onto the grass, were finding it very difficult indeed to get off! ( there was a sign which told people to park leaving two wheels on the hard surface, but this wasn't in a prominent enough position).
Once out of the car the next problem was a lack of appropriate directional signage.
Having purchased our tickets & parking we stumbled into what appeared to be a shop & only exited via a fire door, after having asked a member of staff!
The 'map' provided did absolutely nothing to assist us, as we struggled to work out an obvious & logical way to see all of the exhibits.
I eventually resorted to asking a member of staff to assist. He told us to revisit the ticket area, go through the shop & passed a large white marquee! Needless to say this proved completely fruitless and we ended up having to exit again via the fire door, which was now propped open!!
We eventually figured out that you effectively had to risk walking on or by the exit road in order to view the exhibits. This would be dangerous at anytime, but with 4 young children in tow it was extremely difficult to say the least.
On the topic of 'dangerous', a word of warning with regard to many of the exhibits. By their very nature they consist of metal, but I couldn't help but notice that far too many appeared to have sharp points & edges, which could, given the conditions underfoot, have proved deadly to anyone who was unfortunate enough to fall/slip in their direction ( one very large axe head in particular was at the perfect height to skewer a child!).
We lasted just over an hour, which for the £26+ spent was not, in our collective view, good value for money or indeed the pleasant half term experience that we had been looking for.
Lastly, I note that the parking voucher states that 'all proceeds go to grounds care'. I take it that does not include the 'surface' of the over spill car parking?!

Great afternoon out for the family. My son loved hunting out all of the superheroes! The cafe and shop are definitely worth a visit. So much to see and taste and the staff are extremely friendly.

Me and my partner have visited a couple of times and we love it, makes such a good day out which is very local to us and the staff here are all lovely. 10/10 recommend

A lovely place to visit. Very affordable day out and lots of interesting and unique pieces to view. Well worth a visit.

I ordered 2 items in the same colour. the order was sent out promptly BUT one item was not the same colour. I was sent a return label and the offending item was returned. No replacement was sent out. When I rang to ask when it would be sent out, I was told it was planned but no date could be provided. As it was not my error but the company's, the service is very poor. The replacement should have been sent the same day. The delay means I can't gift the items . Not happy

My order arrived quickly and is really lovely .I have bought items that are similar for far more than I paid for these .They are beautiful and very well made.

Excellent shiny red floor lamp - well packed and easy to assemble. Makes such a difference when reading or sewing. Superbly made. Definitely recommend this product. Thanks so much..

Great day out , drove past many a time but this time we called in, pleasantly surprised, would definitely go again

Had a lovely day out looking at the sculptures on the walk, spaced out slightly further than our last visit but it was lovely. The shops are full of unique gifts like an Aladdin's cave, the food at the café was lovely and good value for money

We have had a delivery of a wine rack, which is absolutely amazing. We are so pleased with it. It now has pride of place in our dining room, needless to say it is now full of wine bottles. Lindsay our contact kept us informed of manufacture and delivery. Pass on our thanks to the workshop.
Jan and John Axminster-DEVON

I used this company for an online order. Initially there was an issue with my order being out of stock, however their customer service was flawless.
A lady called Sarah came back to me with 3 alternatives that were ready for dispatch and within 48hrs of the issue being raised, an alternative was shipped and out for delivery with my local courier. Fantastic service, made a 1 star review into a well deserved 5 star review.

best place to visit, been a couple of times and never failed to impress.

Thank you very much for fulfilling this order as promptly as you were able. Given the circumstances and troubled times surrounded by the virus your efforts are appreciated.
I am pleased with how they look and looking forward to them being fitted in due course. They were worth the wait!
All good wishes to you all.

Purchased an outdoor cast iron door bell. Looks beautiful....just what we wanted.