Broadway Candy Reviews 

155
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

Amazing, delicious, moorish, gluten free, and out of this world. 😋😋😋😋😋 What's not to like about this company!! The only criticism I will make was that I found it somewhat difficult to " delete"... Toon meer

Beoordeeld met 5 van de 5 sterren

Well the shopping and delivery was perfect no problems at all, about the item to be honest i didn’t use it yet so i can’t say anything at this point since i have never used this item before it is new... Toon meer

Beoordeeld met 3 van de 5 sterren

I would have given 5 stars for the items I got. Also the help from Rein, when I had problems with the delivery. Shame about the courier. Various failed attempts.

Beoordeeld met 4 van de 5 sterren

I ordered from Broadway Candy in spite of the poor Trustpilot reviews because it was the only place I could find a product. As it turned out, my order was shipped in a timely fashion but the package... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Banketbakkerij

Geschreven door het bedrijf

Broadway Candy offers a wide range of snacks and confectionery, imported from countries all over the world including America, Australia and South Africa. Visit our online store to find a mix of popular, in-demand brands, such as Reese's, Jolly Rancher, Coffee Mate and more, as well as some hidden gems you don't yet realise you can't live without!


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

155 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 54% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(155)

77 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, no problems. Delivered quickly and well packaged. Would order again ……. But currently out of Stock

22 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

my purchases arrived within 3 days.

my purchases arrived within 3 days.
shortbread biscuits were passed best before2025 which I was aware of ordered 2 packets tried them and they tasted greasy,quite unpleasant.
I contacted the company over a week and a half to ask if they were still ok....still waiting for a reply meanwhile I have disguarded both packets.
I won't be being from this company again.

10 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

No matter what I have ordered from…

No matter what I have ordered from Broadway candy as always been dispatched and received nearly always next day. The products are great and value for money this is why we use them in our gifts for children. As there perfect for what we need.

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Broadway candy is a lovely place to…

Broadway candy is a lovely place to shop for all good sweets which are well packaged in designer tins. Lovely. Sweets and their service is spot in. Delivery.is super as well. Great Service Broadway.Canday. keep up the good work.

3 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Be careful to order with this company

Be careful to order with this company. I am really disappointed with Broward candy and also with Amazon. I never received the product.
After several contacts with both companies trying to fix the problem, Broward candy insists on stating that I received the product, then Amazon contact me, asking me to make a police report. I went to the police, but since it wasn't an emergency, they scheduled it for two weeks later. And when I tried to use the Amazon link to file the police report, it was no longer available. I tried contacting Amazon customer service, and they told me they would try to validate the link again, but it wasn't certain and that's how it stayed. I'm still waiting, without a response from Amazon. Simply ignored and with a loss of over €130.00, not counting the import tax, which was also paid to the Belgian postal service. I've been an Amazon Prime customer since 2018 and have spent a lot of money on Amazon, but with all this, I've completely lost confidence in this company.
From now on, I'm going to rethink how I shop.
About Broward Candy, it wasn't the first time they've caused me problems (I only bought again because I need the product and sometimes I can only find it at this company), in my mind I know they are completely disorganized or scammers.

9 april 2026
Review zonder uitnodiging
Logo Broadway Candy

Antwoord van Broadway Candy

Hi Ricardo, having looked into your order history, it appears that a replacement of Country Time Lemonade was sent to you in April.

If there is anything else we can do to assist, please email us directly with the details so we can look into it further.

Kind regards
Broadway Candy

Beoordeeld met 5 van de 5 sterren

Good choice selection

Good choice selection normally good deals and very fast delivery

27 juni 2026
Review zonder uitnodiging
Logo Broadway Candy

Antwoord van Broadway Candy

Thank you for the lovely feedback! Looking forward to welcoming you back again soon :)

Kind regards
Broadway Candy

Beoordeeld met 4 van de 5 sterren

Ordered x3 tins of Guavas

Ordered x3 tins of Guavas. 2 were moderately damaged. Not sure due to delivery as well packed. Otherwise difficult to buy and at a reasonable price from this retailer. I hope they weren't sent out damaged.

26 juni 2026
Review zonder uitnodiging
Logo Broadway Candy

Antwoord van Broadway Candy

Thank you for your review! We definitely do not send out damaged products, so we are sorry to hear that the tins arrived in this condition. Despite being well packaged, damages can still occur during transit. We look forward to future orders from you!
Kind regards,
Broadway Candy

Beoordeeld met 1 van de 5 sterren

Selling Expired products

Subject: Complaint Regarding Sale of Expired Products

To Whom It May Concern,
I am writing to formally complain about Website Name:
broadwaycandy com in UK
for selling products that are past their expiration dates.

On date 26/06/2026 , I purchased
Huel Ready to Drink Complete Meal Cinnamon Swirl 500ml Bottles

from their website. Huel Products Arrived on the 29/06/2026 by Royal Mail
After consuming the product, I began to feel unwell just minutes later.
I read the bottle and its appears that all 24 Huel bottles Expired in 17/06/2026
This raises serious concerns about the safety and quality of the products they sell.

According to consumer protection laws, it is illegal for businesses to sell expired food or health products, as this can pose significant health risks to consumers. Such practices not only violate consumer rights but also undermine public health and safety.

I am worried that other customers might unknowingly experience similar issues, and I urge you to investigate this matter thoroughly. It is essential that appropriate action is taken to protect consumers and ensure compliance with relevant laws.

I contacted broadwaycandy and refused to return and refund, further moreover they have send me email with on screenshot from they computer that it can be use for a month after the expiration date. Unfortunately they lied
Avoids this company website
This American company registered in uk
At: Level 2, Cranborne House Cranbourne Road Potters Bar
EN6 3JN
United Kingdom

29 juni 2026
Review zonder uitnodiging
Logo Broadway Candy

Antwoord van Broadway Candy

Thank you for getting in touch.

Like many other retailers, our website includes a section for selling products that are close-to or past expiry. This information is made explicitly clear in the product title, and customers are therefore able to make informed decisions about whether or not they would like to make these purchases at a heavily discounted price.

Food stores can legally sell expired Huel protein drinks. All Huel products carry a Best Before date rather than a "Use By" date. Under UK law, retailers are allowed to sell items past their best-before date as long as the customer is clearly informed.

Kind regards,
Broadway Candy

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