Overall the experience has been good. Customer service is always kind however, not clear. I got into a situation concerning settlements as things were not explained or excuted as explained. It has... Toon meer
Bedrijf heeft geantwoord
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Brookhaven for me has been absolutely the BEST. Already 7 accounts have been settled/being paid off, all with the help of Brookhaven. I never would of been able to do myself all the work they have... Toon meer
Bedrijf heeft geantwoord
I gave Brookhaven Law Group 5 stars because they have truly made the entire process easy and stress-free. They have taken the time to understand my financial situation and helped me find a better... Toon meer
Bedrijf heeft geantwoord
Everyone at Brookhavenlaw are so courteous and professional. They listened to my needs and helped me comprehend the process. Although I joined not too long ago, they're still in the negotiation p... Toon meer
Bedrijf heeft geantwoord
4,3
Uitstekend
516 reviews
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You guys took care of everything really…
You guys took care of everything really good except for one account i got garnished for it but we are almost done soon
30 september 2026
Antwoord van Brookhavenlaw
Thank you for sharing your positive experience and for your 4-star review.
We're delighted to hear that our team was thorough and provided ease throughout the process. We always strive to provide stellar service and appreciate your feedback.
It was professional and reassuring.
7 oktober 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We are glad you enjoyed your experience with us. Thank you for your positive feedback, as our team always aims to provide a reliable, comforting, and expert service to ensure you feel completely supported throughout.
We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.
I am very pleased with this law group…
I am very pleased with this law group for their efforts, integrity and transparency
They work diligently and directly with me on my financial matters and am grateful for their efforts
6 oktober 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review regarding our efforts and highlighting the integrity, transparency and diligence.
We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service. We truly appreciate you taking the time to recognize our continued efforts.
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.
Very friendly staff
Very friendly staff easy process to get debt out of the way so far it seems good ill have to write another once complete with tje program but very easy and very nice staff that handles it all for you its amazing how fast they start taking care of things will it hurt your credit score yes but thats only short term like maybe a year or 2 i would say but worth the money to get it all done and lower you payments by over half
16 september 2026
Review zonder uitnodiging
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide top notch service.
Lesson learned.
I wish i wouldnt have been so hasty in signing up. The fees they charge are outrageous and the amounts they settle for after their fees are almost the amount of the original debt. I wish i could back out and save myself the money and do it myself!!!
2 oktober 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
I was promised that finish my case By…
I was promised that finish my case By september and now it is October and My credit cardsi are still acumulating interest. And credit is worse than ever!! they lied to me!!!!
1 oktober 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
First-time User
Brookhavenlaw team does a great job in explaining the process and answering any questions. As a first-time user of the program, I felt at ease.
17 september 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.
Appreciative but not pleased!
Takes too long to settle accounts
Credit scores tank further
Too many settlement fees
Makes small settlement payments over the course of 3-5 years
Paying more to company than the actual debt.
29 september 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
I appreciate the attentiveness of the…
I appreciate the attentiveness of the staff at Brookhaven Law firm. I have never heard of this company until a representative reached out to me. I was given good information about the program to include my credit score declining for a season. I was so nervous when my score started to decline; the staff was there to calm me down and guide me through the process. I give Brookhaven Law Firm a 5 star rating & I look forward to continuing to work with the staff.
28 september 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.
Depends on how you are struggling
Pro's - my payments are one lump sum which is awesome.
Con's - my credit score tanked, the payments I agreed to were not honored and the company continues to pressure me to accept settlements that would raise my payments. The last one they pushed on me would have increased my payment over $100.
When I found Brookhaven I was struggling a little. I joined to have them renegotiate my payments. I did not realize or understand that the only way they will go about this is by defaulting on every outstanding debt you have, which doubles the debt, then they negotiate a reduction and add fees. Unless you are on the brink of financial collapse, I would not recommend. I was juggling, but I was making it and building my credit and I wrecked that.
21 september 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
Negotiations are obviously working well…
Negotiations are obviously working well I’m close to the 47% average agent that talked to me. Today was absolutely helpful on every question I ask.
21 september 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.
Slow handling accounts
Slow handling accounts. Called concerning small claims action told would receive a call back no response avoid this firm
28 september 2026
Review zonder uitnodiging
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
Helping to remove some of my dap.
25 september 2026
Antwoord van Brookhavenlaw
Thank you for your 5-star rating.
We’re delighted we’ve met your expectations as we continually strive to provide stellar service.
Excellent customer service
My customer service representative was amazing. She was attentive, answered all of my questions, ensured I fully understand how to navigate the client portal, and assisted me with the next action to complete regarding my solution process. She was also very knowledgeable and professional.
18 september 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service. We truly appreciate you taking the time to recognize our continued efforts.
The representative had amazing patience…
The representative had amazing patience with an elderly person. He answered all of my questions and he remained patient until I had no more questions.
25 september 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.
I’m very satisfied I would recommend…
I’m very satisfied I would recommend better communication regarding any updates of your status of the accounts
25 september 2026
Antwoord van Brookhavenlaw
Thank you for your review. We are pleased that we met your expectations as we continually strive to provide stellar service.
Everything
Everything! I thought this was a fantastic company; however, my thoughts and feelings changed due to a terrible experience with a gentleman who negotiated an offer for one of my credit cards. I also don't understand how I assigned all of my credit cards to Brookhaven and yet, I am still having the worst experience. I feel like this entire thing was a bad idea.
25 september 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
Antwoord van Brookhavenlaw
Thank you for your 5-star rating.
We’re delighted we’ve met your expectations as we continually strive to provide stellar service.
Great response
17 september 2026
Antwoord van Brookhavenlaw
Thank you for your 5-star rating.
We’re delighted we’ve met your expectations as we continually strive to provide stellar service.
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