Brookhavenlaw Reviews 

500
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 4 van de 5 sterren

Everyone at Brookhavenlaw are so courteous and professional. They listened to my needs and helped me comprehend the process. Although I joined not too long ago, they're still in the negotiation p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I appreciate the attentiveness of the staff at Brookhaven Law firm. I have never heard of this company until a representative reached out to me. I was given good information about the program to inclu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

They negotiated around 75% settlements, but what was saved for me was wiped out by their enormous fees. I have been paying since April 2025 mostly fees at the rate of $918 per month. I settled with a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am very pleased with this law group for their efforts, integrity and transparency They work diligently and directly with me on my financial matters and am grateful for their efforts

Bedrijf heeft geantwoord


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

500 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(500)

261 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Communication could use some…

Communication could use some improvement in my opinion, I gave them a list of my creditors and they said they were in touch with ALL of them but yet I get letters because the debt was sold, you would think they would know that if they were in touch with all of them?

7 oktober 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience.
We are delighted to receive your highly rated review, additionally one of our specialists will be in touch to discuss your individual concerns further.

We value your feedback, which is carefully considered as part of our commitment to continually improving the experience we provide.

Beoordeeld met 4 van de 5 sterren

You answer the phone quickly

You answer the phone quickly

29 september 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 4-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.

Beoordeeld met 5 van de 5 sterren

Representative was very clear about…

Representative was very clear about where things stand with my account.

1 oktober 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.

Beoordeeld met 5 van de 5 sterren

I'm impressed by how fast you got my…

I'm impressed by how fast you got my first account settled

8 oktober 2026
Review zonder uitnodiging
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.

We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service. We truly appreciate you taking the time to recognize our continued efforts.

Beoordeeld met 4 van de 5 sterren

You guys took care of everything really…

You guys took care of everything really good except for one account i got garnished for it but we are almost done soon

30 september 2026
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Antwoord van Brookhavenlaw

Thank you for sharing your positive experience and for your 4-star review.

We're delighted to hear that our team was thorough and provided ease throughout the process. We always strive to provide stellar service and appreciate your feedback.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.

We are glad you enjoyed your experience with us. Thank you for your positive feedback, as our team always aims to provide a reliable, comforting, and expert service to ensure you feel completely supported throughout.

We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.

Beoordeeld met 5 van de 5 sterren

I am very pleased with this law group…

I am very pleased with this law group for their efforts, integrity and transparency
They work diligently and directly with me on my financial matters and am grateful for their efforts

6 oktober 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review regarding our efforts and highlighting the integrity, transparency and diligence.

We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service. We truly appreciate you taking the time to recognize our continued efforts.

Beoordeeld met 5 van de 5 sterren

Customer service is awesome

Customer service is awesome

6 oktober 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.

Beoordeeld met 5 van de 5 sterren

Very friendly staff

Very friendly staff easy process to get debt out of the way so far it seems good ill have to write another once complete with tje program but very easy and very nice staff that handles it all for you its amazing how fast they start taking care of things will it hurt your credit score yes but thats only short term like maybe a year or 2 i would say but worth the money to get it all done and lower you payments by over half

16 september 2026
Review zonder uitnodiging
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide top notch service.

Beoordeeld met 2 van de 5 sterren

Lesson learned.

I wish i wouldnt have been so hasty in signing up. The fees they charge are outrageous and the amounts they settle for after their fees are almost the amount of the original debt. I wish i could back out and save myself the money and do it myself!!!

2 oktober 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience.

One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.

Beoordeeld met 1 van de 5 sterren

I was promised that finish my case By…

I was promised that finish my case By september and now it is October and My credit cardsi are still acumulating interest. And credit is worse than ever!! they lied to me!!!!

1 oktober 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience.

One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.

Beoordeeld met 5 van de 5 sterren

First-time User

Brookhavenlaw team does a great job in explaining the process and answering any questions. As a first-time user of the program, I felt at ease.

17 september 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.

Beoordeeld met 1 van de 5 sterren

Appreciative but not pleased!

Takes too long to settle accounts
Credit scores tank further
Too many settlement fees
Makes small settlement payments over the course of 3-5 years
Paying more to company than the actual debt.

29 september 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience.

One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.

Beoordeeld met 5 van de 5 sterren

I appreciate the attentiveness of the…

I appreciate the attentiveness of the staff at Brookhaven Law firm. I have never heard of this company until a representative reached out to me. I was given good information about the program to include my credit score declining for a season. I was so nervous when my score started to decline; the staff was there to calm me down and guide me through the process. I give Brookhaven Law Firm a 5 star rating & I look forward to continuing to work with the staff.

28 september 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.

Beoordeeld met 3 van de 5 sterren

Depends on how you are struggling

Pro's - my payments are one lump sum which is awesome.

Con's - my credit score tanked, the payments I agreed to were not honored and the company continues to pressure me to accept settlements that would raise my payments. The last one they pushed on me would have increased my payment over $100.

When I found Brookhaven I was struggling a little. I joined to have them renegotiate my payments. I did not realize or understand that the only way they will go about this is by defaulting on every outstanding debt you have, which doubles the debt, then they negotiate a reduction and add fees. Unless you are on the brink of financial collapse, I would not recommend. I was juggling, but I was making it and building my credit and I wrecked that.

21 september 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience.

One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.

Beoordeeld met 5 van de 5 sterren

Negotiations are obviously working well…

Negotiations are obviously working well I’m close to the 47% average agent that talked to me. Today was absolutely helpful on every question I ask.

21 september 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.

Beoordeeld met 1 van de 5 sterren

Slow handling accounts

Slow handling accounts. Called concerning small claims action told would receive a call back no response avoid this firm

28 september 2026
Review zonder uitnodiging
Logo Brookhavenlaw

Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience.

One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

My customer service representative was amazing. She was attentive, answered all of my questions, ensured I fully understand how to navigate the client portal, and assisted me with the next action to complete regarding my solution process. She was also very knowledgeable and professional.

18 september 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review.

We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service. We truly appreciate you taking the time to recognize our continued efforts.

Beoordeeld met 5 van de 5 sterren

The representative had amazing patience…

The representative had amazing patience with an elderly person. He answered all of my questions and he remained patient until I had no more questions.

25 september 2026
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Antwoord van Brookhavenlaw

Thank you for taking the time to share your experience and for your 5-star review. We’re delighted to hear that we’ve met your expectations as we continually strive to provide stellar service.

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