I bought a car seat in February this year and love it. However my car seat somehow got ripped while washing it as per manufacturer guidelines and I got in touch with bundle baby and within 12 hours... Toon meer
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Lees wat reviewers zeggen
I had a great experience ordering from this company. They had the pram and car seat I needed in stock when other stores didn’t, and they delivered within the promised timeframe. Their customer service... Toon meer
Bedrijf heeft geantwoord
Ordered a travel system back in September and was STILL waiting for it to be dispatched(it is now 28/10/202/4) been told 2 different dispatch dates and neither have happened, they offered £120 back a... Toon meer
Fantastic customer service and communication from Aoife. Our travel system arrived over a month earlier than expected, we were emailed to ensure we were happy with this before they dispatched the parc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.
Contactgegevens
9 Dundrum Road, BT33 0BG, Newcastle, Verenigd Koninkrijk
- Info@bundlebaby.com
- www.bundlebabyonline.com
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Outstanding Customer Service
Outstanding customer service. We were sent videos to compare products along with updates on product delivery.
The videos were excellent to receive and made the decision making even easier.
We’ll most definitely be buying from here again after receiving such excellent customer service.
This is how service for parents who need essentials for babies should be.
Absolutely excellent experience
This company are absolutely fantastic, and provide an excellent, efficient and personal service. They are also (by far!) the best price around for top of the range baby gear so I have been recommending then to anyone who is looking to purchase baby items. Niamh is a pleasure to deal with and so helpful and knowledgeable, I will most def be a returning customer.
Excellent value and delivery made…
Excellent value and delivery made within a week to the Republic. Would highly recommend. Customer service answered all queries very promptly.
Delivery came quicker than expected
Delivery came quicker than expected, very good quality
Excellent Customer service!!
Very plwith product and pleased with…
Very plwith product and pleased with services would definitely buy again
Brilliant company
Highly recommend Bundle Baby to anyone. The pram I ordered was the best price I’d seen anywhere plus it was delivered within a few weeks. Communication on order status was updated constantly too.
There was a part missing from the car seat but after emailing I received a reply literally within a few minutes! They sent the missing item plus an additional gift which all arrived within a day or two. The email communication again was very prompt.
I would use Bundle Baby again without hesitation.
Communication improvements necessary
- Required a number of follow ups to get - through via email.
- There is no direct contact number to communicate with customer service.
- received the product in wrong colour but I had already spent several hours putting the product together so I didn’t communicate it back to company that it was incorrect colour.
Quick delivery and updates about when…
Quick delivery and updates about when my highchair would come. Easy order process and competitive pricing.
Delivery took weeks to arrive
Delivery took weeks to arrive, communication was absolutely poor. I went weeks without a buggy for my newborn baby.

Antwoord van Bundle Baby
Amazing Service
Amazing Service. Highely recommend. Extremely friendly and great customer service
Excellent product will be shopping here…
Excellent product will be shopping here again many thanks
Punctual, Professional, Polite - Highly Recommend
From our first meeting with Niamh it was clear that we were in safe hands. Niamh is an extremely informed sales professional, who catered for our every need. We eventually agreeed to purchase the 9 in 1 Cybex travel system and it is simply incredible. The delivery was extremely punctual also (even with Niamh having COVID, thanks again!!)
Overall, we would highly recommend Niamh and Bundle Baby Online. It is the best value and service that your money will buy.
Thanks again Niamh.
J&B
I knew what car seat I wanted for my…
I knew what car seat I wanted for my daughter so I googled it and baby bundle was the cheapest and after a quick look around the website they are generally good priced and because I have never heard of them before I was a bit hesitant to but I bought the car seat it came very quickly and so I will be using the website again.
ordered and arrive as it said on the tin
Excellent service
They were very pleasant & helpful to…
They were very pleasant & helpful to deal with on the phone and ordering online.
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