Bush Support Reviews 

Not good at starting first thing in morning. Have had new software sent but definitely not 100%reliable. Tv under 2yrs old
Only got it as Sainsbury store is near. Wouldn’t do that again.

Was bought a washing machine as a gift 11 months ago the drum has dropped and it's completely useless and broken. Support said I'm unable to do anything without the order number. However the person that gifted the washing machine has passed away so this is not possible. Take note whenever you gift someone at bush machine but immediately has no warranty unless you give them the receipt as well!

On Sunday the 7th April 2024, my washer while in spin mode started smoking. I contacted argos on twitter straight away.  Especially as my washer was only brought on the 18th December 2023 and delivered on 21st December 2023.  So by the time this happened it was barely 3 months old.  So it is under warranty still.  My last washer last me 12 years, the one before that 10 years.  So you can imagine how shocked, upset and stressed I am over this machine not even lasting 5% of the time they did.  

Argos arranged for pacifica engineer to attend on the 16th April 2024.  I turned up at the same time as the gentleman and greated him friendly.  He was off but I took that as his not a people person. He came in returned to his van than come back.  The form deleted information on him after he took photo of my photo I had of it smoking.  He then pulled it out checked the plug, then checked the drum by spinning it half way.  He then told us he was done, I reminded him about retaking the photo, he said it was done.  As he was leaving I asked him how long until we know and he told me they will ring within 24hours to arrange delivery of new washer. 

I then continually messaged argos on twitter.  They kept saying they haven't had the report back. Finally today 22nd April 2024 I was contacted to be told he found no faults and it was safe to use.  Please see twitter on how it started smoking again.  They also informed me I have to pay £95 (as I've been getting quotes) to provide my own report.  Even after I sent video of it smoking again, they informed me not to use it.  I was also promised a call back today from an executive manager that never happened. 

Today after me threatening legal action to argos and pacifica as they have placed our lives in danger, Argos started deleting messages on Twitter. This is extremely poor customer service.  I did originally just want a machine swap but now I want a full refund.  As I will go to curry's as I have done before. 

Try registering a Bush product for their warranty? The page does not exist, and the link from their website goes nowhere.
Obviously they don't want you to have your product registered!

Hi we’re dog sitting for my wife’s sister as she is on holiday in Thailand. DVD player loaned from my mother in law’s as my sister in law’s Bush DVD player completely stopped working. It seems that if you want a good quality dvd player buy a brand name version. Instead of Chinese knock offs which are rubbish . Brands like Sony, JVC, ect are much better quality.

Got a bush tv, got horizontal lines 1 day after the 12 month warranty, the price to repair more than the cost of the TV , never ever buy BUSH , literally every other company is better quality and better customer support

I bought Bush washing machine, it worked fine for 2 months and started making unusually huge noise. To my surprise, its with bearings and needs replacing. It is a 3rd party service support (Pacifica) and they are terrible customer service - booked service and cancelled 3 times in a row after long wait (2-3 weeks) each time. with reasons like, parts arrived broken/ delay in parts/ didn't find parking :(
MY ISSUE IS STILL NOT RESOLVED
I will never recommend anyone to buy Bush product and

I bought a bush washing machine from Argos and it worked perfectly fine for about a week or two and then one day I went in to check on the washing and the washing machine had stopped spinning and the cycle was still on spin and the washing machine was still locked so I couldn’t get my clothes out. I had to restart the cycle all over again for the washing machine cycle to actually end and unlock for me to get my clean clothes out.

DON'T BEY FROM BUSH

I purchased a bush washing machine. The machine was 6 months old and in use at the time when I was alerted by my smoke alarms and discovered my kitchen, livingroom and hall full of electrical smoke. I contacted argos and they forwarded my call to bush. I waited 3 weeks for an appointment for a specialist to investigate why this had happened. Bush contacted me by email to say that there was not an engineer in my area available but they were sending me a replacement and a different model. At the time I was happy with this solution. This was until today when my new machine was delivered. The delivery men who delivered my new machine were also taking the old one away. They asked me what had happened to it and I explained briefly about the smoke and near electrical fire. They told me that mine was the 8th or 9th machine that they had collected over the past few months with the same problem, smoke pouring from the back. I was informed over the phone when agreeing to new machine that the old one was not in stock. I have just checked and this is not correct. This model is still being sold and clearly unsafe. Bush WMSAE812EB 8kg 1200 spin black washing machine.

Only had the dryer 8 months and the heater packed up finally got a contact number once they found out the dryer was outside in a full insulated building they said i'm not covered robbing gits

I purchased a BUSH washer in December. The first washer was faulty and was returned. A second washer was delivered and was even more faulty than the first. Terrible service, I WILL NEVER BUY FROM THESE PEOPLE AGAIN!!!! YOU SHOULD NOT EITHER!!!!

TVs not your own

Bought a “smart TV” to find the apps you can install are limited & over controlled. Not even a single VPN available

I have had a Bush washing machine approximately 2 years and four months. I purchased this from Argos in August 2021 and the machine has worked fine until recently it began to trip the circuit box and remains neutral. I can't say it has been used for heavy use, for myself and occasionally my partner calls around. I got it at a discounted price of £189. I'm reading the reviews to compare with other users as it has stop working suddenly. The last time I washed anything in the machine it didn't show any signs to indicate there was a fault. I want to summarise the best option to buy a new machine, or have it seen to buy an expert. After reading the the reviews I think I will buy new as it may cost more long term. I can't recommend Bush and I don't have any appliances made buy them. I will know in future. it has been short lived compared to washing machine expectations.

Bush tumbledryer stopped 3 weeks after guarantee ran out, informed Argos and Bush where do I stand, no Joy, so paid for a electrician to call, told motor had failed, and would cost £100 to supply and fit, so ordered a Hotpoint from Argos, lets hope this tumble dryer works for more than a year, the model was a DHB7VTDW &Kg, the electricians verdict was, a load of junk, and not worth replacing,

Tumble Dryer DHB7VTDW. Takes ages to dry clothes. Knots bedding sheets up like a cigar so they are tightly packed and have no chance of drying Only couple of months old but considering buying a new one. Would not recommend.

Bought a 65 4k TV 3 months old it decided to make a loud popping noise and will not come back on ! As it's under warranty thought ok no problem was told it couldn't be fixed and it would be replaced, still waiting a week later for a replacement I'll just watch the wall shall I

Bought a bush cordless vac, untill the battry needed changing, bought a new battery, they had made one part impossible to remove with out damaging cercuit board, up yours bush never again will i buy a product from you,or any product you are associated with

This has been dragging on for months....My sister bought this TV from Argos and within a couple of months had gifted it to us as she was moving back to the mainland, we live on the \Isle of Wight. Very quickly we found that the TV was losing channels from Freeview. I called the help line, we did an over the air software upgrade, which helped for a short while, but soon it was losing channels again and we had to re scan each time we turned it on. We were given an engineers code, and talked through some settings that are not on the menu, we had software sent out on a memory stick, that didn't work, we had more software sent out, it changed the appearance of the menus and we stopped losing channels, but the sound was not synced to the picture. The helpline said there was no further help available as it was out of warranty and needed a physical repair which would be chargeable, but they sent out more software, sound is now synced but we are back to losing channels and having to rescan for channels each time we turn it on. It is obviously a software fault, there is a flaw on the programming and I would argue that the TV is not fit for purpose, but by the time it manifests itself, it will be out of warranty. The set is about 2 years old and is now going to be scrapped, what a waste and not environmentally friendly. The team themselves are OK to deal with, but the product is not worth considering.

OMG
Grab ya sen a brew and listen to this ...
My daughter's old small size WHITE KNIGHT dryer went to join the choir invisible .
Being a absolute bloody legend of a dad I bought her a new one .
The Bush model TD3CNBW
And promptly thought begger else about it .
Over the next twelve months when visiting couldn't help but notice the use of radiators as drying lines .
Still no alarm bells rang .
Now , fast forward to over the 12 months guarantee when my daughter asked me to stay over .
Being the bloody hero I am chucked a load in the dryer .
40 minutes later went to get it out ...still damp .
Cleaned filters made sure it hadn't tripped 40 minutes later still not dry ?????
Turns out that this was the norm for this dryer .
Basically it has all the drying capabilities of an asthmatic dog , in another room , in a completely different house .
Turns out my daughter loves me so much she didn't want me to feel bad .
Love however don't dry your undies .

Nowhere near as good as the white knight was waste of money and electric