Ordering process was seamless. However, delivery date was longer than expected but covered, I suppose, by the magic word 'from'!! Actual delivery was carried out professionally and at the time advis... Toon meer
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Lees wat reviewers zeggen
Good delivery service very good communication throughout the driver pete was very nice and polite Items are excellent very good price for slatted garden fence x4 that I brought. Would recommend and... Toon meer
Purchased 5 fence panels from this company on two separate occasions and wouldn't go elsewhere. Their prices are so reasonable, delivery always on time. You're kept well informed about the status of y... Toon meer
Ordering and delivery excellent. I was notified when item was 30mins out so I could be there for delivery. A good solid shed. Fairly easy to construct. Window assembly was jot at all clear and could... Toon meer
Bedrijfsgegevens
Over Buyfencingdirect
Geschreven door het bedrijf
Buy Fencing Direct is one of the UK's leading online retailers of garden fencing, fence panels, gates and outdoor living products. We help homeowners create secure, attractive and practical outdoor spaces with a wide range of fencing and garden solutions available for delivery across mainland UK.
Our extensive product range includes wooden fence panels, decorative fencing, contemporary slatted fencing, traditional overlap panels, featheredge fencing, picket fencing, trellis panels, garden gates and fence posts. We also offer a variety of landscaping and garden structures, including pergolas, arches, gazebos, planters and screening solutions designed to enhance gardens of all sizes.
Whether you're replacing damaged fencing, creating privacy in your garden, securing boundaries or undertaking a complete garden transformation, Buy Fencing Direct provides products to suit a wide range of styles, budgets and requirements. We work with trusted manufacturers and suppliers to offer quality garden products that are built to withstand the British weather.
Our website is designed to make shopping for fencing and garden products straightforward, with detailed product information, customer support and secure online ordering. Customers can browse, compare and purchase fencing, gates and garden structures from the comfort of their home.
Buy Fencing Direct is committed to providing excellent customer service, reliable delivery and a positive shopping experience from order through to installation.
Contactgegevens
Verenigd Koninkrijk
- 0333 003 0515
- info@buyfencingdirect.co.uk
- www.buyfencingdirect.co.uk
4,6
Uitstekend
5K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really poor quality and terrible…
Really poor quality and terrible customer service.
AT £79.99 per panel, we expected good quality fence panels. What we got was cheap bits of wood stapled together with even cheaper bits of baton. When I complained about the quality I was told that it matched the description on the website! I sent 3 subsequent emails to politely dispute this and to try and arrange a return, but each was ignored. A further 3 phone calls and finally collection was arranged, but I was charged a £30 fee for this, which strictly speaking is against the Consumer Rights Act. This was the only way to have the fence panels (nearly £1k in total) refunded. Needless to say, we won't be shopping with buyfencingdirect again!
3 juni 2026
Review zonder uitnodiging
Antwoord van Buyfencingdirect
Good morning,
Thank you for taking the time to leave your review. We are sorry to hear that you were disappointed with the quality of the fence panels and the service you received.
We appreciate your feedback and are sorry we were unable to meet your expectations. We understand your order has now been refunded, and we apologise that your experience was not a positive one.
Kind regards,
The Buy Fencing Direct Team
Reliable service
Fence panels delivered on time by a vey pleasant young man who carried them to the top of my drive as I requested. A very good service.
22 juni 2026
Great quality and non complicated…
Great quality and non complicated delivery, thanks
18 juni 2026
Review zonder uitnodiging
Ordering & Communication
Purchasing from the website was easy and pre-delivery communication very good.
25 juni 2026
Fast efficient service with an…
Fast efficient service with an excellent helpful delivery man
21 juni 2026
Guys were very respectful and helpful
18 juni 2026
Easy to order
Easy to order, delivery on time with no issues and very polite driver. Would definitely recommend and will use again
15 juni 2026
Excellent product
Excellent product - well made and reasonably priced. Delivered by Brandon - friendly and helpful and at appointed time.
Great all-round service .....again.
Thoroughly recommended.
Andy Griffiths - Somerset
18 juni 2026
Delivered exactly on time
Delivered exactly on time, great price and my delivery driver Phil S was really helpful unloading and helping with the moving of panels. He's one helpful guy, really refreshing levels of service! Some might say old school customer focused !!!
16 juni 2026
Great products
Great products and easy purchasing experience. The delivey happened today at exactly the time and date expected. The fence panels are great quality and well worth the money. The delivery driver was very friendly and carried each fence panel to exactly where I wanted.
5 juni 2026
The gates are very poor quality
The gates are very poor quality, I purchased 2 gates (3 x6 Acoustic side entry) when I fitted them both gates are twisted meaning when closed the gate is flush with the post at the top whilst the bottom is proud by over 25mm. the frame of the gate is narrow so I cannot fit the decorative hinges also the is no central bar which means it is difficult to fit any type of latch.
The fence panels and post are just OK hence the 2 stars
2 juni 2026
Antwoord van Buyfencingdirect
Hi Colin,
We're sorry to read that you're disappointed with the gates and thank you for taking the time to leave your feedback.
Having reviewed our records, we cannot see that you've contacted us regarding these concerns. Timber is a natural material and some movement can occur, however we'd welcome the opportunity to investigate the issues you've described, particularly the level of twisting you have reported.
Please contact our Customer Service team with your order number and photographs of the gates in situ so that we can assess the matter with the supplier and determine whether any remedial action may be available.
We're pleased to hear that you found the fence panels and posts satisfactory and thank you for sharing your comments.
Kind Regards,
The Buy Fencing Direct Team
Trellis quality not great / damaged
Ordered some new fence posts and 6x6 trellis panels. Price was competitive, ordering was easy and delivery was quick however the delivery driver wasnt great. He just tried to drop it off and leave quickly without even knocking... Seeing him there, I went out to ask if I needed to sign anything only to be met with a grumpy "nah mate" as he jumped back in his van and off he sped. Fence posts seem fine however I noticed later the trellis is quite poor quality with some splits at the bottom that ill need to repair. Probably wasnt worth trying to have replaced as I needed to get it done but dare I say that was why he was in such a hurry.
20 mei 2026
GOOD PRICE AND QUICK DELIVERY
21 juni 2026
Very happy with the fence panels
3 juni 2026
A brilliant local company where I was…
A brilliant local company where I was able to choose my delivery day. Great product and looks amazing now it’s fitted.
9 juni 2026
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