CAFU Reviews 

Saud Samad did a great job and helped me out in desert, despite some technical issues with the app. Thank you!

Worst service I have ever faced. They detect money from my account and I am following them from 5 hours and then they cancel my order and saying that I need to order again. I am on the road helpless. I would request new user please it’s a scam do not trust on them they are only making people fool.
They keep me waiting on the road from last 5 hours sweating head to toe…
Their so called polit are to busy keep people waiting.

I took out car insurance with Cafu. I went to collect my car and register it in my name but the insurance was not appearing. I then had to take out another insurance policy with them and pay the policy fee again in order to get the car registered in my name that day. I was due the refund in 10-14 days but have now been waiting over 6 weeks. They do not respond to their WhatsApp messages or emails. Very unprofessional.

I would never tell anyone to ever wash their car with Cafu. They used a power wash and damaged the PPF film on top of the car as a protection. I sent pictures of this to them and they are not accepting the damages incurred.

I am compelled to express my profound dissatisfaction with the recent service experience. The delivery person not only failed to locate my vehicle but also resorted to shouting, demonstrating a complete lack of professionalism. This behavior is utterly unacceptable and reflects poorly on your company’s standards. Moreover, the refusal to refuel my car after I addressed the issue is both baffling and disrespectful. I expect swift and decisive action to rectify this situation, as it has severely undermined my trust in your services.

Cafu has been charging me double for 2 months. Initially they told me the app was having glitches and they will look at it then I noticed that the app has been charging for 2 cars ( I only have one car). I called cafu and sent emails and no response. This is simply fraud and it is too bad becoz the idea is great and used to save me time at the petrol station. But Cafu Dubai is doing fraud and someone has to look into it.

Very uncuffient service. They promised their fueli on the way and every 15 mins changed the status of the driver. Made us being in danger and delayed. Very unprofessional.

Why have they gone downhill…?! In the past I’ve always been more than happy with their wash…until yesterday. The wash was horrendous- I had smears all over the interior, rubbish in the car bin still left in and they didn’t even bother opening the boot to vacuum. Upon complaining I was offered a refund of the amount spent, but where is the compensation for the time wasted?!
Silly me I’ve ordered a new wash again today. The clean was good but the driver took a few items with him! He even sent pictures of them to me by whatapp asking if that was what I was after. So apparently it is totally acceptable to help yourself to whatever there is in the car with zero repercussions.

It was a good service before. And now it is totally poor service ever. They are holding the amount from our Account and release it after 10 days if it's already charged also.
I have stopped their service and informing my friends too.

CAFU have taken 2 unauthorised payments from my credit card when I have not placed an order with them. Try using their customer service, an absolute disgrace and shambles with no one knowing what’s going on and no manager to speak to. A promise to get back to me in 24/48 hours with a response, 3 days later and nothing from them. Try calling again and the same useless customer service gives nonsense answers and kept saying “don’t worry”. Well I do worry when someone is stealing my money!

When it comes to fuel fine ✅
When it comes to tyres on ✅
Batteries!!!! People be aware -10!
They give you faulty batteries just so they keep changing them Charing people extra in space of a just above tear time where as baiters should last 3 to 4 years! Dnt use it!

Great service in the region covering everything for your car needs. Started using them for emergency fuel once and since then using for all the services.

Refuelling always late, whats the use of choosing time frame for your refuel, people have their own schedules too. And after confirming of Abdallah Ahmad, still im waiting for 30 minutes ang counting. And when you message again to whatsapp, they are ignoring now🤦🏽‍♂️😡

Been using Cafu for fuelling since we moved to Dubai and got my car. Happy with its services and recommend car wash for families with kids. They do a great job.

For somebody who shares a strong dislike for queuing at fuel stations, CAFU has been a game changer. I also order premium wash if I need to clean the inside of my car and it’s always been great quality. Whenever there has been teething problems it’s always been resolved quickly. Zero complaints.

Ultimate convenience!

If you live in the UAE, CAFU is the ultimate time-saving hack for any car owner! I don't ever go to the petrol station! Always had a great experience with CAFU services!

Apart from the fuel , they have one of the most convenient car wash services. The airfreshener is a nice touch, and it isn’t offered from other services out there. Love the emergency Tyre change too, saved me from a lot of trouble.

Amazing tyre warranty experience!

Great pressure carwash experience. Pilot was super helpful and cleaned my car fully

Have used the service for 2 years , since I got my car. Havent been to a petrol station.
I highly recommend their overnight fuel up , once you set up time from 12 to 5, you will find your car fuelled up in the morning
Silent, contactless, lovely