Capital Gardens LTD Reviews 

Lovely nursery, spoiled by the bunch of sharks that prosecutes for overstaying your welcome in the car park By 10 minutes . Civil Enforcement have been pursuing my husband for more than a year. He wasn’t driving, he has severe dementia, and I had spent £165 ... never again.

Fantastic experience today getting a hanging egg chair for the garden. I was so impressed by how helpful and polite every member of staff was. Also, how they went above and beyond to help move the garden furniture and put it in my car without needing to be asked. Such a stress-free and calm experience.
Thank you!

Popped into the Sherfield on Loddon GC for a browse and a cup of coffee. I noticed Bubble & Squeak on the menu so thought I'd give it a go as I'd missed out at Xmas....... and I'm really pleased I did!
It was delicious, lovely and creamy in the middle and crisp on the outside, with lovely crispy smoked bacon and a fried egg to top it off (not forgetting the excellently drizzled brown sauce).
The portion size was great value for money and I will be coming back for more.
Looking forward to seeing what else the head chef Tracey adds to the menu.......'Toad in the Hole'?
Staff were extremely friendly, helpful and polite especially as they were very busy.
Strongly recommend.

I recently attended the garden centre cafe for lunch on Monday 23/12/2019 at around 1300hrs. I ordered lunch and I was very happy with the quality of food and the young male who was waiter, he was pleasant and professional. I was however very disappointed with the service at the till, at the time of ordering food It was quiet and there were 2 young ladies serving both with dark hair and sadly they were both more interested in having a private chat with each other rather than prioritising their customers, one of the girls called the other Harriet. There was a lady customer in front of me waiting to pay whilst they girls carried on chatting between themselves leaving the lady to wait. There were no knives available and I asked the girls to get me one and one of them brought the knives out whilst I waited at the till and she just placed them in the cutlery holder and did not hand me one. Whilst eating I observed a couple return their used plates and cutlery to the till area after eating and they were not even acknowledged by these 2 girls Harriet and not sure of the other girls name. Sadly, these 2 girls were a disappointment and lacked any customer service whatsoever, also with no thank you after payment etc, every other member of staff seemed to be so busy at the time. The garden centre itself is great and is well stocked.

I have been fined £293 for parking at Neals Nurseries, I provided proof of purchase and called the Nursery where I was told it was my fault as there are signs. I was prepared to believe this was a mistake and sent proof of purchase three times by post to Capital head office, the rudeness on the phone ruined the visit we had. I was taking my friend as a treat after she had in hospital so we took longer to walk around. I can't believe this has happened. My calls have been ignored and I had no response to my written proof. I had a message back on line offering £100 of vouchers but these never arrived and this is such a shame because it could have been prevented from the start.

I was surprised and delighted when I visited the Sherfield on Loddon nursery today and spotted a lovely Cercis Forest Pansy. I have been looking for this tree for some time. The staff couldn’t have been more helpful, Philip delivered it the same day, excellent service and a good stock of healthy plants. I shall definitely be back.

Good old fashioned service.. I was after a particular model of lawn mower and instead of saying "No sorry" Colin phoned around until he found me one and gave me their telephone number... Will definitely use again..

Sherfield on Loddon Branch. Garden plant area was well stocked but the shop inside was very sparse. Went to buy various chemicals and tools but nothing on the shelves. Has recently been bought from another firm and was being restocked. Was therefore a waste of time visiting.

Not as much choice in plants or goods as there used to be at Wyvale.

With every new business, whether from scratch set up or a takeover, there are teething problems.
I think time needs to been spent getting the café up to speed and invest in more staff if that's what it takes. When I used the café the wait for both service and taken delivery of food took a while. I appreciate this may now have been improved as new staff find their feet. I look forward to my next visit.
Regarding the plant side of the business, a little on the pricey side.

Branch is selling off old stock post takeover. Once this is completed and restocked will be able to give a further review.

a very good and vast selection of healthy plants

So good to visit and be able to discuss garden and plant needs with knowledgeable people. Very wide selection of plants in excellent condition as well as having a large area for garden implements/ hardware and a wide choice of gifts of all shapes and sizes. They also have their own parking area.

Plants are beautiful well laid out for those in a wheelchair staff friendly and helpful food in cafe great

I was given careful advice on what fruit tree to buy given where I wanted to plant it. Staff took the time to discuss options with me.

Garden centre looks promising, quite a lot of empty space where old stock is being removed. Same inside. Looking forward to a new approach. The cafe however seems quite chaotic, room for improvement there.

Excellent, helpful service as always. Thank you x

I used the cafe at my local Capital Gardens centre this week. The service was generally very good but either I arrived at a particularly busy time or the staff need to speed up as there was a long queue of customers waiting to be served. I am a member of the local WI and we as a group use the cafe on monthly basis. I think if the waiting to be served situation is not addressed some of our members will think about going elsewhere as some are unable to stand and wait to be served being of senior years.

Looks as though changes are being made so will probably increase this rating once sorted