Capium Reviews 

I have been with Capium for about 3 yeards. They have been a great improvement on my previous software. The continuing expansion and updates to the software have added to its attraction as a user and the sup;port is exceptionally good.

I have been using Capium full suite for over 3 years. I am very happy with the software and their customer service.

I use software to process director payroll for around 50 Ltd company clients. The bulk payroll feature works really well which means its a really time and cost effective solution for my payroll needs.

Nick and Tara were very informative today about the new products becoming available in capium. I have used Capium's products for a few years now/ The products are user friendly and they provide great customer support.

Great Product - Great Support - The Capium team have aided my business to grow and develop by offering a a solid product backed up by solid support. This has enabled me to use the product more fully and improve my workflows.

Excellent in terms of quality and price

I have been using Capium for around five years now. The software is constantly being updating and if support tickets are raised they are generally responded to and resolved quickly. I have had a lot of contact with Nick over the years and has always been understanding of our needs as a small practice. Always able to help me through any issues and must say he is good at his job. I would rate Capium to the highest level of software I have used as all modules interlink rather than 5 or 6 different ones. Thanking the team, but especially to Nicholas Cheyne, Satinder Layla and Mimi Frank - you are amazing at what you do. Keep up the good work!

The software is easy to use, assists in improving our firms productivity. Capium support is quick and helpful. The software is always improving.

I've been using Capium for over a year now, and I feel it's important to share my experience. While the software has potential, there are several significant flaws that need to be addressed.
One major issue I encountered was with the Corporation Tax return. Despite trusting the software, it failed to pull figures directly from the Trial Balance module. I had to manually input each figure, which defeated the purpose of automation. This led to incorrect returns being filed with HMRC, which I later had to amend.
Another ongoing issue is with the handling of closing stock. The balance sheet does not automatically reflect the closing stock from the Cost of Goods Sold (COGS), and again, manual adjustments are required. This kind of manual intervention increases the risk of errors and undermines confidence in the platform.
Additionally, the technical support is quite slow. Response times can take up to four days, and replies often feel automated rather than genuinely helpful.
In summary, while Capium offers some useful features, the current flaws and poor support make it difficult to rely on for accurate and timely submissions. There are many other flaws, which is impossible to go though all of them here. Their 2nd line of support is aware of them. I hope the developers address these issues soon.

Capium software is a brilliant end-to-end product, from bookkeeping to filing. Software support is outstanding and I will recommend it any day!!

I have been using Capium for years now. Their software is constantly updating and when tickets raised for issues or queries they are responded to and resolved in a timely manner. I met Nicholas at the Fab Festival who was able to help me through some queries and I must say he helped immensely!! I would rate Capium to the highest level of software I have trialled - I would not go anywhere else. Applause to the whole team, but Nicholas Cheyne - you are amazing at what you do. Thank you!!!

I am using Capium software since November 2019 (bookkeeping, payrol self assessment, accounts production and CT600 modules) and I am very hapy that I choosed thad software as I have everything what I need in one place. The software offers fantastic value for money. All the modules work well, the support is really good, they try to resolve anything you raise quickly. I would definately recommend that anyone considering changing software or new to the market has a look at Capium and tries a demo.

I am new Capium user and learning everything from scrach. I am enjoing it a lot. Thanks to amazing support I can solve all my problems quicky and easily. My assingn manager Chandini always resolve my issuses, explaining everythig with detalis she never rush so I can learn a lot from her. After training sesion if neede I am reciving email with step by step gide for myself which i can practice in my free time. Overall very happy with Capium!

I have been happily using Capium software (primarily accounts, self assessment, corporation tax and practice management modules) for three years. The support team has a friendly attitude and provides a reliable support service. If my problem cannot be resolved immediately, someone always calls back with a solution within an acceptable time scale.
Fully recommended!

I am very new to Capium but I can sincerely say that I had forgotten what a good service was before I joined them. Very quick response times from support, thorough onboarding and training, friendly but professional approach. Chandini Pradeep and Surya Dinavhi have really gone out of their ways to make sure my clients' data migration was smooth and stress free. The software is intuitive and user friendly, easy to grasp. What more could a practitioner want for? Thank you Capium!

I am currently using the self-assessment module, and I find it very easy to use and user-friendly. Chandni at customer service is excellent and responds quickly.

Amazing software company. User frendly and the support team are always on hand to answer any queries would 100% recommend.

We have been using Capium since 2017 and we love the product and integrations. Today at Accountex the team have been brilliant giving us insight for the future.

Been with Capium for about 5 years now, so since they were quite new to the market. We use practice management, accounts production, corp tax and self-assessment. The software offers fantastic value for money. All the modules work well, the support is really good, they try to resolve anything you raise quickly, and although they have grown they have maintained that personal feel. I would definately recommend that anyone considering changing software or new to the market has a look at Capium and tries a demo.

Capium is a cloud-based software and I use all its modules. They are straightforward to use. You can call their helpline for any issues you cannot find help within their help module and your problem is resolved within minutes.

I would definitely recommend them.