Capquest Reviews 

Received a letter saying that I owed money when I’ve paid every single debt I have. And I don’t have any default.

Apparently saying that I owed money off of an old very account when the only thing I’ve ever bought off a very was a steam mop and I have evidence that I cleared the balance in full!

I even tried logging on and very had cancelled my account due to inactivity so I reopened an account and was given credit again with the same company who apparently I owed money to? SCAMMERS

I received a letter last week from this company regarding a debt.. i have never heard of the company I supposed to have had a loan wit. I have been divorced over 25yrs and never had any debt so we're this has come from I do not know.and it's never been on my credit report.surely this must be a mistake

Written on my behalf as I am classed as mentally vulnerable and have my financial affairs dealt with by a third person.

Had a letter from Capquest, saying I owed money for an Abbey National account. I have never opened an Abbey National account, but do get confused and forgetful these days, and I was worried how this 'debt' would affect my credit rating.

If I did not have someone helping me I would have tried to pay the amount in full without speaking over the telephone ( as I am phone phobic) and I'm not good at navigating my way around emails or computer things, ( hence I have daily help).

I dread to think if anyone doesn't have help and is in a vulnerable situation.

VERY MORALLY WRONG.

The company is helpful friendly and efficient

Good Service & Helpful Understanding Agents. Thanks. 🌞

I don’t understand how this business is still allowed to operate. It’s clear from the other reviews what they are doing to me they have done to thousands of others (and likely more who haven’t left a review!). They’ve bought a super old debt which has long been settled and are demanding payment, despite speaking with them multiple times and they say they will correct things on their side I still continue to get letters. I can imagine they have scammed so many people out of money. BE CAREFUL, THIS IS A SCAM!

The most disgusting company ever and should be put out of business
Buying debts that were actually paid off 18 years ago and employ OPOS to try and collect now by harassment and unsolicited emails.
They need to understand the law regarding debt and not attack vulnerable OAP’s whom are in poor health.

DID YOU HEAR ABOUT THE SCOTTISH WINDOW CLEANER UP A LADDER DROPPED 50p.
IT HIT HIM ON THE HEAD !
a joke you may think ,not so these unethical Caledonian tightwads decided that they would in fact refuse to refund the money I paid them to service a debt I didn't own.
When this was proved this bunch of Highland cutpurses refused to refund, blocked my calls ,and called me names.
THEY HAD TO PAY WHEN THE FINANCIAL OMBUDSMAN GRIPPED THEM BY THEIR BAWBAGS.
🏴󠁧󠁢󠁷󠁬󠁳󠁿WALES 1 🏴󠁧󠁢󠁳󠁣󠁴󠁿SCOTLAND 0.

MINUS 5 SHOULD BE AN OPTION!!

i don't know who these people are, but they along with opos need to get a grip!! firstly i have NO IDEA who shop direct are!! secondly i have contacted opos requesting information about this SO CALLED debt and got no conclusive answers, so no closer to actually knowing what on earth you're assuming i am supposed to owe!! i supposedly owe £111.90 but you're willing to accept £22.38??? that to me is a ploy to target weak minded and vulnerable people into paying the small amount just to get you off their back!! stop wasting trees and time. go find something better to do than scamming people out of what ever pennies they have left after the country takes extreme liberties with the cost of everything!!!

Never trust this people! They send me letter I own money from loan never sign, never existed, they are the biggest scam!
Playing with fire! I hand it this information to the police, to investigate.

Absolute scam. I received some emails from Opos claiming I had an unresolved matter. After a couple of months I received a letter to my address saying that I owed £1,309.44 to MBNA. But, they have agreed to settle at £261.89.

I haven’t had an MBNA credit card since 2005! Even if I owed it, it would be statute barred after 7 years, never mind 20.

My credit file does not show this debt, my credit file is clear.

Trying to scare people into paying for things they no longer owe.

Received a email stating you have passed a ‘Debt’ onto OPOS ltd, You have incorrectly spelt my name, There is no proof of the debt, I.e signed agreement, OPOS are registered in Scotland with the FCA not in England, Until you send me proof of the debt I will be ignoring further correspondence.

sent a letter to my mum last week stating that she owed £100 in debt, she recieved another letter today stating that this had now gone up to £1167, and she’s owed it since 2003🤣 she called and asked for statements, and after doing that they said ‘our mistake’ and closed off the payment

They try to pin a debit on me I did not take out from ((25 years ago)) when I was a student. At the time I could not have gotten credit cards or loans because I didn't have any money and I was just a student with no income. All I had was a cashpoint card I remember it well.

What they do is they buy super old debts or something crazy like that and try and scare you into paying. You have no requirement to pay for anything, in fact it's just one big scam. DO NOT PAY.

A scam company trying to con me out of money. They have been reported to Police Scotland for trying to get money fraudulently

Be wary, probably a scam. Not in my proper name and never had dealings with a company they are claiming to be. I tried to contact them not because I was worried about owing money but concerned someone may have got credit in my name.

Called the number on the reverse of letter held out for 25 minutes before it was picked up.

Regardless, the letter is plain wrong and not sure if the company is regulated. If it is regulated then I will approach the ombudsman to forward a report. I can see it as being damaging towards vulnerable people.

If it transpires it has been done under regulation them will take action to seek compensation for malpractice. Judging by recent reviews and quick Google searches, a rocky road ahead for this company. Stepped on the wrong toes this time.

After getting through claimed it was a balance that was from 21 years ago owing to Littlewoods. It had been passed to numerous agencies and bought by a company arrow global. Arrow global have appointed capquest for collection who work in conjunction with another company called Opos.

Seriously don't know who is responsible for what but this is purely companies speculatively working together to write down non existing or possibly fraudulent debt in the hope that vulnerable people would rather pay a bit to wipe off problems further down the line.

Put into a context my alleged debt from 2004 was a little over £180. They at first offered to write it down to just over £45 if i agreed to pay it. After threatening the ombudsman they offered to remove it altogether.

I decided to decline the offer of writing it down and requested they pay me just over £180 by means of compensation or will raise a formal enquiry with the financial regulators or ombudsman. Naturally I am willing to write this down to just over £40 if they are willing to come to a settlement in the next 14 days. Will see how this goes. Good luck capquest and your partners whoever they are.

Scammers saying I have a debt. I've never owed with shop direct never had anything to do with them wat a joke