CargoForce Reviews 

attempted 3 collections!!! iwas outside my home 3 timess in the cold!!!! they have no way of contacting the driver or the parcel service!!! completely useless!! update as of jan 2026. do not use their service especially they dont work on saturdays and sundays, you cant even work from home normally that bad service. these are fellow indians handling it from india, not capable to do anything overseas and has no real control of anything unfortunately

Excellent service. I received my package without any loss. I went to their warehouse to deliver my stuff and I went alone. As a girl I felt safe and the team made sure I was comfortable. They were really patient and helped me packed my stuff. Great job you guys

Don’t even consider using this company.
I sent 8 boxes with them. They lost one box weighing 12 kg, valued at £350, and after all the back-and-forth, they offered me only £100 as compensation.

No proper accountability, no fair resolution, just excuses. If you value your belongings or your money, avoid them completely.

Practical and clear website forms for booking. Proper notification at every step of door to door delivery. Extra packing at their side. Follow up post delivery by Raghib Sayyed.

We are a charity which sent out Christmas gifts to the remote colonies of children. We were skeptical looking at the reviews but can highly recommend Cargo Force. When we were at the warehouse we were reassured and given all the info needed and the fee was reasonable at £4 per kilo.

We have now received confirmation in India from the mission that the packages arrived without any damage or problems. We are delighted - so thankyou cargo force!

Good evening,

I would like to recommend Cargo Force for handling and delivering my package to India. The service was impressively quick it took just 10 days for the package to reach my home address.

The staff at the Wembley branch were very nice, helpful, and handled my package with great care, including secure packaging. The fact that they provided home delivery was really appreciated.

I highly recommend their service.
Stevan

Cargo Force staff were very helpful and efficient when sending my package to India. They were very quick in packing, helped me with registering on the website and the whole process was seamless. I would thoroughly recommend the place and site

I am extremely disappointed with my experience using Cargo Force. During the transit of my shipment, one of my boxes — weighing around 30kg and valued at approximately £2,000 — went missing in the DPD warehouse. Despite raising a claim and providing all the necessary details, both Cargo Force and DPD have failed to locate the missing box.
What’s worse, I was offered only £100 in compensation, which is completely unacceptable given the value and importance of the items that were lost. I also find it concerning that two boxes were collected from my location, but only the smaller one was delivered — how can a 30kg box simply disappear without any proper investigation?
My name was clearly written on the box, so even if the shipping label came off, it should still be traceable. I have repeatedly asked Cargo Force to request a more thorough search from DPD, but the response so far has been slow and dismissive.
Overall, the lack of accountability, poor communication, and minimal compensation have left me deeply frustrated. I trusted Cargo Force to handle my shipment professionally, but this experience has been stressful, disappointing, and costly. I would strongly urge others to be cautious before using their service.

I will NEVER use this worst kind of excuse for a parcel delivery company. I sent 5 Parcels from UK to India and when i got to India a few months later every box was damaged. Every item was beyond repair, all my pictures in frames, and a wooden box i had made for a relative. I had really packaged them well, as i knew they were precious cargo, but looking at the box i could see it had been thrown around, almost like it had been kicked. I sent my old x-box that too was damaged. It was heart breaking and very angry at the same time. Even the ones i had clothes in had been tossed around. They don't re-enforce the box, all they do is put a flimsy tape round itwith their logo, Plus my last box had been opened by them and sealed. PLEASE PEOPLE AVOID THIS PARCEL COMPANY. Is it worth saving just a little to find that all is destroyed by these good for nothing company.

I sent a parcel to India using CargoForce and they have been amazing! The whole experience was very good. The customer service agents were always very quick to respond to my emails and calls. I chose the door to door service, the collection from my UK address was very quick. My parcel was delivered earlier than the expected delivery date. No damages to the package, it was wrapped very securely by CargoForce. I am very satisfied with their services and would highly recommend. Thank you CargoForce.

they lost my bag and now refuse to pay anything in damages. They a bunch of thieves and extremely unprofessional. Definitely don't recommend them

Had a real good experience. When I planned to move to india from UK I was little worried about transferring my luggage. I reached out to the cargo force customer representative who helped with explaining the process in detail. I had luggage picked from my society in leeds , UK. There was least hassel. At the start I had the problem with dpd missing my pick up as they don’t call you and they expect you to deliver them at the reception of your building or outside of your door. However, after that I sent 3 consignments at different times and the process was really smooth. They even help you with removing the items that presumably may create problems with customs in advance. This further smoothers the process.
Overall very good experience.

Very poor experience with Cargoforce. We booked a door-to-door pickup, but no one showed up during the scheduled time. Despite being present at the exact location for over 30 minutes, the driver marked it as a “missed pickup” with no call or attempt to contact us.

The tracking system was unreliable and inaccurate, and we received conflicting information throughout. To make matters worse, we were sent a payment reminder even after the payment had already been confirmed. We also had to deal with multiple phone calls, repeating the same issue to different people with no consistency or follow-up.

Overall, the entire process was frustrating, disorganized, and a waste of time. Definitely not what you'd expect from a professional courier service

Worst experience, first was they said parcel would be picked up by the DPD person but he never came so we had to drop it at the nearby post office, after that they delayed to give us tracking number and finally when the parcel came, it was soaking wet, all the items inside shoes, clothes, books were all wet. The books are of no use now. Clothes and shoes had mouldy smell. The package was very badly handled, will not recommend any one

They are professional robbers, not at all recommended. I sent 3 parcels from uk to india and all of them was damaged and products were broken. Then my 4th bag was lost by their tranglobal freight company and they couldn't locate it where it is. Now saying give the price reciept for the products and i had some precious memorable items from the my whole stay in that country which i left now. Fuc*ng bastards

Fraudsters in disguise!
Your package is not insured so any damages will be solely your responsibility.
The website says you will need to pay either by volume or weight, whichever is higher.
Once you arrive at their Wembley depot, they will not measure your package in its original dimensions. Instead will insert your package in a full size sack and then apply packing tape all over it. This process easily adds a couple of cms to the original dimension of your package. Addition of a couple of cms to your package increases your volumetric weight by a couple of kgs too. The ratio is directly proportional and generally goes up by 1 kg or more to every 1cm (feel free to test this math)
Once you have your final weight, they will now offer to knock down the price only if you give a 5 star rating on google. No wonder they have around 5000 google reviews (all paid for by the way, apparently)
The package I sent was received with damages and I was told that the custom officers generally kick packages around.
The box was a DHL size 7 box with 15kgs in it, who in this world kicks a 15kg object around and has the capacity to damage items inside. Only the custom officers that Cargo force works with apparently.
Once the package arrives, you will receive random messages from people asking to supply another review on google to a point where you will be harassed. These numbers are not local so not sure if you can file a complaint.
Anyway, overall your parcel will be damaged be ready for this. If you wish to use them. They will first increase the volume of your package with their packing materials and offer a discount later for forced fake review.

They are professional robbers I think. Worst experience. All of my important items are lost.

I would literally never recommend anyone to use this service, they have stolen my food items, my clothes I cannot even begin to describe the amount of disgust I feel for these people. They have ruined my mental peace. I want to complain formally so that they are forced to shut their company in the UK. Bloody bunch of thieves

The whole process of shipping my parcel from United kingdom was a breeze . Sued Ragghib has been excellent in delivering it safe to my place.

They placed a collection for my parcel and the DPD driver didn’t bother to come outside his van and on top of that he took the wrong door picture. Even after that they didn’t bother to refund my £20 charge they charged me for the driver mistake. Don’t bother to send parcel from this company.

The most pathetic, unprofessional, frustrating and full of disappointment service.

I booked 4 boxes with them (UK to India) and since then, my experience has been nothing short of a nightmare.

I completed all necessary paperwork, provided accurate details, and scheduled a pickup for **January 24, 2025**. I waited the entire day, but no one showed up, and I received no communication from the team. Only when I followed up on **January 25, 2025** did I learn that the team had no explanation for the failure to collect the parcels.

I was then told the pickup had been rescheduled to **January 27, 2025**, yet once again, no one has arrived, nor has anyone been able to provide a valid reason for the ongoing failure.

This level of service is wholly unprofessional, and frankly, it's unacceptable, they dont value customers time and they have the most amateur representatives.