Carpet One By Henry is now my flooring one-stop shop. Kelly has assisted me on two different occasions. The service at the showroom and at my home were very beneficial visits. The service men w... Toon meer
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The salesman (Jeff) was very knowledgeable & helpfully but not pushy.....he was very patient with us.....he explained engineered flooring which we used in the Foyer, Lr, Dr, kitchen & hall & we were... Toon meer
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I cannot say enough about the Carpett One Team. From Jeff Edwards patiently going over options for our family room to Kevin Ritter arranging delivery and to the guys who came to install - Charlie , B... Toon meer
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Our experience and transactions were 100% remote. I worked with my local Chesapeake, VA franchise and then reached out to the Greensboro location. They understood I had a quick turnaround to replace u... Toon meer
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Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Carpet One By Henry has been a family-owned and operated flooring specialty store for over 40 years. Henry Scott opened the original Carpets by Henry store in Greensboro, North Carolina in 1976. Henry's reputation for expert installation and his personal guarantee of customer satisfaction has guided business growth. We currently offer floor & tile options in showrooms located in Greensboro and Winston-Salem, North Carolina.
Contactgegevens
2010 North Church Street, 27405, Greensboro, NC, Verenigde Staten
- 336-379-1018
- Info@CarpetOneByHenry.com
- www.carpetonebyhenry.com
4,9
Uitstekend
290 reviews
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Great experience.
Prompt, courteous service. They come when they say they will and do an excellent job.
14 september 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Sharon ~
Thank you for starting out our morning with a 5-Star Review. We really appreciate it.
Our owner, Henry Scott, has built this business with his attention to customers. He has always been known for his high installation standards and going above & beyond to keep our customers happy.
We appreciate your business & hope you enjoy your new flooring.
The Carpet One By Henry team
Professional staff from the sales team…
Professional staff from the sales team to the installers. Great service!
7 september 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Jennifer ~
Thank you so much for taking time out of your day to give us feedback. We try so very hard to continue to the tradition started by our owner, Henry Scott. He built this business over 42 years ago with a passion for his customers and a great eye for detail.
We really appreciate your feedback - We hope you enjoy your new flooring.
The team at Carpet One By Henry
Very precise and professiona
Very precise and professional. E everything was perfect,
7 september 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Debbie -
Thank you for taking time out of your morning to send us this 5-star review. Our owner, Henry Scott, built this business over 42 years ago due to his attention to detail and his professionalism.
It is very important today that we continue his mantra -
We appreciate your business and hope that you enjoy your floor.
The team at Carpet One By Henry
Quality product and installatin
Quality product and installatin. Professional installation crews. Good overall experience.
7 september 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Good Morning Jeff -
Thank you for starting our morning off with a 5-Star review. We appreciate your willingness to take time out to send us this feedback. Henry Scott, our owner, built this company with quality installation and attention to detail.
It is so important for our growth that we continue to offer that same level of service today.
We appreciate your business and hope you enjoy your new floor.
The team at Carpet One By Henry
Great service and communication
Great service and communication. Most of all I love my rug!
7 september 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Crissy ~
Thank you so much for the 5-star rating. We think out rug-crafters are great and are one key ingredient for making our store so different from other flooring stores. We are fortunate to have 3 very skilled rug crafters on site that understand how to cut carpet and make rugs.
We certainly appreciate your business and hope you enjoy your new rug.
Have a wonderful weekend.
The team at Carpet One By Henry
Fair price and excellent service from…
Fair price and excellent service from both sales executive and installers. This is my second whole home carpeting by Carpet One by Henry.
31 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Good Morning Rick ~
Thank you for the 5-star review. That means a lot to the Carpet One By Henry team. We appreciate folks like you who stay with us throughout their moves in life.
Henry Scott, our owner, started and built this business based on his excellent customer service. He understands the value of repeat business and we try our very best to make everyone that comes in our store satisfied so they too can become repeat customers.
We appreciate your business and we hope you enjoy your new floor.
The team at Carpet One By Henry
Jeff Edwards is a consummate…
Jeff Edwards is a consummate professional. He knows his products and offers sure guidance and sound advice all along the way. He also makes certain your delivery and set up are conducted efficiently.
31 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Blair ~
Thank you for starting our Friday morning with a 5-Star Review. We try very hard to keep our customers happy on all fronts.
Henry Scott, our owner started this business over 42 years ago and he has instilled in his team that keeping customers happy is top priority. It is feedback like yours that helps us know that we are on the right trail.
Thank you again and enjoy your new floor.
The team at Carpet One By Henry
Great Personnel and Selection of Carpet
We have remodeled the entire home and thanks to the excellent service provided by Thomas at our local store and the selection available we have had all our carpet done by Carpet One By Henry. It has been a pleasure working with both the store personnel and the installers.
28 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Pam ~
We are very fortunate to have Thomas on our staff. He actually started with us at a young age when he was helping his dad install carpet for our company. During this college years, he worked for us in the warehouse and upon graduation he was promoted into sales. He has adapted very quickly and is able to help educate our customers because of his installation knowledge.
We certainly appreciate your business and we hope you enjoy your new floor.
The staff at Carpet One By Henry
Prompt and efficient service
Prompt and efficient service. Would recommend to anyone having flooring needs.
Mary loane
24 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Mary ~
Thank you for taking time this morning to send us this 5-star review. We try so very hard to make sure our customers are happy.
Our owner, Henry Scott, started this business as an installer and he built it by offering quality installations. Today we want to "WOW" people with our service and installations. So, your feedback is greatly appreciated.
Have a great day and enjoy your new floor.
The team at Carpet One by Henry
Antwoord van Carpet One By Henry
David ~
Thank you for taking time out to give us a 5-star review. Henry Scott, our owner, started this business as an installer and he has instilled in our crews that "quality" should always trump "quantity". Reviews like yours allow us to know that we are on the right track.
Thanks again & enjoy your new floor.
The team at Carpet One By Henry
We were extremely pleased doing…
We were extremely pleased doing business with carpets by Henry. First of all, they had far more choices than their competitors. Our biggest challenge was they had so many patterns that we liked as opposed to trying to figure out what would be acceptable. Installation was very professional and did a great job. We would definitely use carpets by Henry again.
24 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Robert ~
Thank you so much for taking time out to send us this 5-star review. Henry Scott, our owner, decided many years ago that he wanted Carpet One By Henry to become a true "destination flooring" store, which is why we chose to bring on so many lines of flooring.
It can be a bit overwhelming, however we are so glad to hear that you found the pattern that worked for you and your wife. We certainly appreciate your business and look forward to helping you with other flooring needs that might arise.
Have a great weekend and enjoy your new flooring.
The staff at Carpet One By Henry
Excellent experience with Carpet One by…
Excellent experience with Carpet One by Henry. I needed vinyl flooring for my bathroom. Lots to choose from and prices were reasonable, even with installation. Travis, my sales associate was very helpful with the whole process. The guys who did the installation were also wonderful. They were friendly, worked hard, and did an excellent job. They cleaned everything up afterward. I highly recommend them.
23 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Amy ~
Thank you for the great 5-star review. I am so glad to hear that we were able to help you with your new flooring project.
Our owner, Henry Scott, built this business on great customer service & quality installations. We continue to build and grow on his humble beginnings based on those 2 same characteristics. It is our intent to continue to provide great customer service along with quality installations, so it is very important that we get customers' feedback.
We appreciate you taking time to review us - We hope you enjoy your new floors.
The staff at Carpet One By Henry
Carpet One By Henry is now my flooring…
Carpet One By Henry is now my flooring one-stop shop. Kelly has assisted me on two different occasions. The service at the showroom and at my home were very beneficial visits. The service men who installed flooring were neat, efficient and very knowledgeable of their job.
I would definitely recommend Carpet One By Henry to anyone thinking about new floor covering.
Linda K. Lane
Linda Lane Realty, LLC
21 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Linda ~
We really appreciate this 5-Star review and appreciate even more that we are your "one-stop" shop. Henry Scott, our owner has all of our team focused on offering a "WOW" experience to every customer that walks through our doors. He built this business on superior customer service and we try extremely hard to carry on that mantra today.
Thank you for your business - Enjoy your floors.
The staff at Carpet One By Henry
Great job
I would definitely recommend friends and family to consider Carpet One by Henry for any flooring needs. I would also recommend they contact Jessie Powell, she was very professional and helpful with us for our project.
The installation guys were great and did a great job.
21 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
John ~
We really appreciate your vote of confidence. Our owner, Henry Scott, started this business over 40 years ago and built it based on his attention to detail and his superior customer service. Today, we try very hard to continue that mantra to help our business stand out from others.
It is comments like yours that let let us know we are on the right track.
Thank you for your business and enjoy your new floor.
The staff at Carpet One By Henry
Trusted them for over 20 years
Trusted them for over 20 years. Best service and follow up in the Triad.
18 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Thank you for the kind words - you have been a faithful customer for half of our store's life. Henry Scott, our owner has stressed over and over that our customers should always come first. It is reviews like yours that help us know we are still on track.
Thank you for your business.
The staff at Carpet One By Henry
Highly recommend
Carpet One by Henry helped us pick out all the floor tile and wall paint colors for our new home. Everything goes together so nicely. We love it. We could have never picked it out without their help. We went back to them for a stair runner. Excellent help in finding the perfect carpet. We are very pleased with the service and installation. Highly recommend.
13 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Phil & Martha ~
We really appreciate you taking the time to send us this feedback. It is so very important for us to get our customer's perception of our company. Henry Scott, our owner, started this company over 40 years ago and has built it based on his attention to installation details and his approach to offering superior customer service.
Today, we continue to strive for those core competencies in our business, so it is great to earn 5-star reviews from our customers.
We really appreciate your business - Enjoy your new floors.
The staff at Carpet One By Henry
Everything was perfect 👍🏽
11 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Alex ~
This has to be the most simple & yet most powerful review we have gotten. Thanks for taking time out of your day to send us feedback. We appreciate it.
Enjoy your new floor.
The staff at Carpet One By Henry
Great customer sevice
Great product, professional installers and keeping their word on the installation date even though their originally planned installer couldn’t make it. Will definitely use again.
10 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Dear satisfied customer ~
Thank you so much for the 5-star review and your comments. One of the great things about our team is the fact that we have about 19 installation crews that work with us. Our average installation team has been with us about 19 years and they are all great to work with and very flexible in terms of scheduling.
We appreciate your business and we hope you enjoy your new floor.
The team at Carpet One By Henry
Very pleased
Very pleased ! Travis Haskins , very professional answered all my questions . Made this experience much smoother for me. The two gentleman that did the work in my home . Great as well! Would recommend to all my friends, customers too. Thank you carpet by Henry😊
10 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Brenda ~
Thank you so very much for the 5-star review. We try so very hard to make sure our customers are happy with both installation and general customer service. Our Account Executives work vigorously to stay on top of the products we carry so we can answer questions to make you feel at ease about your flooring purchase.
Thank you again and enjoy your new floor.
The team at Carpet One By Henry
Another Satisfied Customer
Especially enjoyed working with Kelly Brown. She helped my wife and me make difficult decisions. Factory delivered soiled carpet roll and a replacement had to be ordered. Carpet One scheduled a crew to work on Saturday to help us out. The crews did excellent work.
10 augustus 2018
Review zonder uitnodiging
Antwoord van Carpet One By Henry
Michael ~
Thank you so very much for the 5-star review. I specifically remember the carpet roll that came in from our vendor and was shocked to learn that it was delivered to us in that condition. Our team do not take things like this lightly and immediately jumped into action when it was discovered.
Teamwork is one of the great things about our company - when you do business with us you have an Account Executive who can help you with product selection, a controller who processes your order and ensures that the quality is first rate, an installation group that works hard to meet deadlines and act quickly in situations like yours and warehouse people that make sure things are where they need to be situations like this arise.
We certainly appreciate your business and your trust in us. Enjoy your new carpet.
The team at Carpet One By Henry
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