We recently bought carpets for our house from Carpetright in Feltham. Both Shehzad and Mona in the store were helpful, friendly and professional. They explained the pros and cons of buying differen... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieManor Retail Park, High Street, TW13 4EX Feltham, Middlesex, GB
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Lees wat reviewers zeggen
After being greeted initially, we were left to browse the products without interference, which we were very happy with. Subsequently when we asked for assistance the employees were very knowledgeable... Toon meer
Bedrijf heeft geantwoord
We wished to replace a bedroom carpet. It appears that carpets are going out of fashion as there does not seem to be the variety of colours that there have been in the past. However we did find one t... Toon meer
Bedrijf heeft geantwoord
I went to the Feltham branch to get an idea of the current offers/stock and with a short turnaround time I needed to finalise the carpet and wood flooring on the day. I was met by an exceptional s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contactgegevens
Manor Retail Park, High Street, TW13 4EX, Feltham, Middlesex, Verenigd Koninkrijk
4,6
Uitstekend
230 reviews
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Good customer service
Good customer service, very reliable,and good personal relationship
22 juli 2024
Great service and good prices
Great service and good prices! Efficient with delivery and very helpful
17 juli 2024
Antwoord van Carpetright Limited - Feltham
Hi Suzanne,
Pleased to hear about the great service you have had and good prices with your order.
Thank you for your review.
Regards
Dean
Friendly, professional and helpful - recommend highly
We recently bought carpets for our house from Carpetright in Feltham. Both Shehzad and Mona in the store were helpful, friendly and professional.
They explained the pros and cons of buying different carpets and underlays to us. Thanks to them both for their help. We would definitely recommend them and the service they provided.
14 juli 2024
Antwoord van Carpetright Limited - Feltham
Hi Rajeshree,
Pleased to hear about the helpful and friendly service you have had from Shezad and Mona.
Thank you for your review and recommendation.
Regards
Dean
Speedy turnaround
Speedy turnaround, visted the Feltham store on Monday and managed to have my carpet fitted Thursday.
Great service
8 juli 2024
Antwoord van Carpetright Limited - Feltham
Hi Asim,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Excellent Service
Easy to order and easy to collect. Communications were great and I had my order in a couple of days!
9 juli 2024
Antwoord van Carpetright Limited - Feltham
Hi Gill,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Customer service and manner of staff in…
Customer service and manner of staff in Feltham is excellent
2 juli 2024
Antwoord van Carpetright Limited - Feltham
Hi Niall,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Careful and helpful advisers
4 juli 2024
Antwoord van Carpetright Limited - Feltham
Hi Donald,
Pleased to hear about the helpful and careful service you have had.
Thank you for your review.
Regards
Dean
Antwoord van Carpetright Limited - Feltham
Hi Kathy,
Pleased to hear about the helpful service you have had from Mona.
Thank you for your review.
Regards
Dean
The sales assistant was really helpful…
The sales assistant was really helpful and very friendly gave us good advice
17 juni 2024
Antwoord van Carpetright Limited - Feltham
Hi Mary,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Antwoord van Carpetright Limited - Feltham
Hi Simon,
Pleased to hear about the very good service you have had.
Thank you for your review.
Regards
Dean
yes the lady who served us Mona was…
yes the lady who served us Mona was amazing.She is an asset to your company! Well done
7 juni 2024
Antwoord van Carpetright Limited - Feltham
Hi,
Pleased to hear about the amazing service you have had from Mona.
Thank you for your review.
Regards
Dean
Quick appointment for a measurement of…
Quick appointment for a measurement of my stairs, arrived on time, polite and helpful no pushing for a sale.
Easy ordering.
30 mei 2024
Antwoord van Carpetright Limited - Feltham
Hi Diane,
Pleased to hear about the helpful and polite service you have had.
Thank you for your review.
Regards
Dean
Gemma at Feltham store was excellent
Gemma at Feltham store was excellent. Recognized me and my name straight away even though I visited the store after one year. She was very attentive and was able to fulfil my requirement to my satisfaction.
29 mei 2024
Antwoord van Carpetright Limited - Feltham
Hello,
Thank you for your review. It is great to hear our Feltham branch were able to assist you with your purchase.
Kind regards,
Abbie
Excellent service at Feltham branch
I went to the Feltham branch to get an idea of the current offers/stock and with a short turnaround time I needed to finalise the carpet and wood flooring on the day.
I was met by an exceptional sales advisor who really made the selection process easier and ensured that I made the most out of the offers in store. I was lucky that the fitters for carpet and flooring were able to do the job the following day and was very happy with their workmanship and attention to detail (especially where the wood flooring went around chimney stonework).
Recommended! Thank you team!
26 mei 2024
Antwoord van Carpetright Limited - Feltham
Hello,
Thank you for your review. I am pleased to hear our Feltham branch were able to provide you with a great experience and help you find what you were looking for.
Kind regards,
Abbie
Great service and advice from all staff…
Great service and advice from all staff at Feltham Branch. Thank you to Shahzad for making the process so easy.
28 mei 2024
Antwoord van Carpetright Limited - Feltham
Hello,
Thank you for your review. I am pleased to hear that you have had a positive experience at our Feltham branch.
Kind regards,
Abbie
Fantastic service from Shahzad!
Fantastic service from Shahzad at the Feltham store today. He was quick to assist after I had made an ordering error and did so with a smile.
27 mei 2024
Antwoord van Carpetright Limited - Feltham
Hello,
Thank you for your review. I am pleased to hear Shahzad at our Feltham branch was able to help you with your order!
Kind regards,
Abbie
Disgusting service from manager in…
Disgusting service from manager in Feltham branch
Contract fitters by carpet right avoid avoid avoid no care of workmanship totally wrecked my hallway
Not equipped with correct tools
Shop ordered wrong carpet tracks
Don’t bother complaining they just pass the butt and blame on you
Never ever use this Company you will be left disappointed and out of pocket
Fitters were not careful they ruined complete paintwork which now needs totally renewing and wall pannelling all damaged
Went into store and took pictures which there was 7 pictures in total store manager only originally sent one photo to head office and told us it must have been crap paint
Totally rude and no way to speak to a customer
Told me I need to take it up with fitters and if I didn’t pay fitters he would not release my door runners which were already paid for
Eventually got fitters company number but no one answers
I have been told I need to take this further under Consumer rights 2015
Today I received a email telling me I have to take it up with fitters
I was given email once again but still had no reply
20/5/2024
10 mei 2024
Review zonder uitnodiging
Antwoord van Carpetright Limited - Feltham
Hi Lisa,
I am sorry to hear about the experience you have had.
I can see a complaint is logged and being investigated so we can put things right.
Regards
Dean
Great customer service from both in…
Great customer service from both in store and measuring service. Speedy service for fitting as well.
13 mei 2024
Antwoord van Carpetright Limited - Feltham
Hi Carole,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Great service.
Excellent customer service from Shahzad. He was very knowledgeable and his willingness to help, made my shopping experience enjoyable. The young lady sitting at the other desk was also soo polite and professional. Very pleased with this store.
5 mei 2024
Antwoord van Carpetright Limited - Feltham
Hi,
Really pleased to hear about the excellent service you have had from Shahzad.
Thank you for your review.
Regards
Dean
Shehzad at Feltham Carpetright gave an…
Shehzad at Feltham Carpetright gave an excellent customer service explaining everything and helped with choosing the carpet & processing the order. Five stars. 🌟
12 mei 2024
Antwoord van Carpetright Limited - Feltham
Hi Zoya,
Pleased to hear about the excellent service you have had from Shehzad.
Thank you for your review.
Regards
Dean
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