Castle Green Homes Reviews 

Reservation process was lovely and smooth. Rhianna was great, explained everything clearly and even stayed late so we could get everything sorted. Thank you!

Carl came to do a few jobs in the property. He was really efficient, polite, did a great job of tiling in the bathroom and refitting a utility cupboard with lots of pipework. He left everything spotless. Thanks Carl.

Thoughout the whole process all the staff from various departments, both office & onsite are pleasant, helpful, and efficient. We had lots of questions before deciding to buy and then during the process and staff were patient and understanding. We never felt under pressure to rush into any decisions.
Communication is excellent.
Also when we moved in, staff were welcoming and genuinely keen to assure us to let them know if we had any questions or issues that they needed to deal with.
A big thank you to all the staff☺️

Kirsten and the sales team at Bridgewater Gardens have been fantastic! We have been here a year now, and they have always been very friendly and helpful whenever we nip in with any questions.

We have just moved in and so far they have been great. Carol has been brilliant as well as all the sales staff.

Brilliant company. So happy in our new home. Thank you to Carol and the team

Very friendly, caring and professional staff at Bridgewater View site. Hilary supported us through a long meeting to finalise the reservation of the house. She was patient and knowledgeable about all aspects.

Great developers! I love my new home and they've been brilliant with anything I've needed through the process and beyond. Thank you to Rhianna and Goff especially along with all the team at woodland manor!

Looking around show homes on our own plus he chance to see inside almost finished houses. Best of all the help and advice from Heather!

These homes are a disgrace, problem after problem. They Evan can't finish the pavements and the roads without constantly digging up the roads time after time.not recommended at all.

Rhianna is very helpful and knowledgeable. And made my purchase smooth

Great service and simple process

We are currently in the process of purchasing a property, and our experience with Castle Green Homes- Rydal View has been excellent so far.
Hearher has been incredibly kind, professional, and attentive throughout the entire process. She has always taken the time to listen to our needs and ensure that we felt supported every step of the way.

Sian has also been absolutely fantastic. Her guidance and expertise have helped us better understand the land, the purchase process, and all the details involved. She has been patient, knowledgeable, and always willing to answer our questions.

The whole team has made what can often be a stressful experience feel much more straightforward and enjoyable. We truly appreciate their professionalism, responsiveness, and genuine care. We would highly recommend Castle Green Homes.

I actually don't have enough words to convey our disappointment and indeed anger at this company, who sold us a dream home, but delivered us a nightmare at Bridgewater View Daresbury. We had initally given CG the opportunity to make things right after we moved into our property in March'26 and identified over 250 snags, not just minor issues, the majority are major issues, that have caused us severe stress, inconvenience and major disruption to our lives.

Although our complaint has been heard, I do not think the aftersales customer service process has been acceptable. So we feel we must speak up to address and give an honest account of this alleged 5* builder whom have been nothing short of diabolical since we collected our keys from the lovely front of house sales negotiators.... from there it falls apart.
So far we have had a whole house repaint, top to bottom, new windows, a wall knocked out and rebuilt, ceiling lights repositioned, and holes filled to make good where they were incorrectly installed, a new shower, tray, and screen, a new bath, 2 tiles to the bathroom replaced as they were glaringly the wrong colour from the others and laid ...new doors, handles,repairs to wardrobes, a drain installed across our garage as it flooded as no one had thought to consider that as the driveway is on a slight slope rain water will travel and cause water damage to our items in storage there.... the list goes on and on with things still outstanding, mentioned are just a few.
These issues are still being addressed and there is no end in sight, in addition we change our working patterns to accommodate the different tradespeople booked and then people don't turn up as promised to complete their jobs, leading to more delays and further inconvenience. We do have lives you know CG, and you are SEVERELY impacting them!!!
(However as a NB, i have to give praise to the Multi tasker & painted assigned to our house who now feel like lodgers as they have been with us that long, who have both In turn turned this house around to what now is an acceptable standard)
BUT....
Is this really what is to be expected in purchasing a new build home from Castle Green? Apparently not, according to their construction director, but if not, why are we still experiencing such appalling service and being subjected to constant stress for 10 weeks.

Advice...potential buyers beware, save yourselves the disappointment and stress and go down the road to Redrow, wish we did.

Good communication. Knowledgable. Very helpful

Good communication, unhurried pace and informative.

Very good experience overall. Able to answer questions and able to clarify details in a very clear friendly manner.

No pressure at all left us time to think. Many thanks to Rhianna and Pam for your help,

I cannot highly recommend the team at Castle Green enough, specifically Ellis and Kelly. From our very first interaction, their professionalism and dedication have been absolutely outstanding. Navigating these processes can often feel overwhelming, but their supportive, reassuring nature made a world of difference. They are incredibly knowledgeable, always responsive, and genuinely care about delivering the best possible experience. Thank you both for your brilliant guidance and for going above and beyond - we are really looking forward to moving to our forever home in Rossett!

We were very impressed when visited the development at Rydal View in Colwyn Bay in March 26
The development is is an excellent location and the show houses were very expressive.
Fantastically designed, which untiise every space.
But the reason we decided to purchase a property on the development was the professionalism, help and support which we received from the sale staff at the developement.
Heather was outstanding at put us at ease and attentive every question that we asked.
We don't think we would have reserved the property at Ryal View other than for the her kindness and help she gave to us.
Fiona who was part of the team was was also excellent and as a team we couldn't have asked for more.
We are very excited to be moving to our new property property at Rydal View this June.

⭐⭐⭐⭐⭐ Fantastic experience from start to finish!

We recently visited Castle Green Homes to view their new developments, and we couldn’t have been more impressed. Ellis and Kelly were incredibly friendly, knowledgeable, and took the time to answer every question we had, making the whole process feel easy and stress-free.

The properties themselves are beautifully designed, well-built, and finished to a really high standard—you can tell real care and attention goes into every detail. Whether you’re a first-time buyer or looking to move up the property ladder, there’s something for everyone here.

We left feeling excited and confident about our next steps. If you’re looking for a new home, I’d highly recommend paying them a visit!