Chancellors - Richmond Reviews 

Since 2012 Andrew Jourdain and his team at the Richmond office have been excellent at helping us with our rental property, always giving us friendly and very professional advice as well as sourcing excellent trouble free tenants. We highly recommend him.

I’ve just recently gone through a house purchase process with them. Evangelos Sioupoulis in Richmond branch did a great job to support and helped us when we needed. It was a smooth process from start till the end
Thanks Evangelos.

The reason I use Chancellors is because of the expertise of Andrew Jourdain. He has an excellent grasp of both the local and national market which has helped me secure the right tenants at a sensible rate. Very professional and approachable he has a can do approach to any problems. This takes away the hassle that I could face as a landlord. Having used other agents over the years in Richmond I would rate him the best of all !

Finley had been superb! He is very efficient, professional and helpful. Extremely happy with the service and would highly recommend.

Evangelos, he is v good in communicating with you, and very understanding when it comes to situation. He been great v helpful thank you so much all your help in my dream house search.

Our journey to find a flat was made simple and stress-free with the help of Mr. Tafouse Raza. He was very professional in his communication and ensured that we were well informed during all the stages of our offer making process. We are very grateful for his assistance in helping us find a wonderful flat for a reasonable price in Hampton. He was extremely transparent and made us feel that he had our best interest in mind. We highly recommend working with him. Thank you Tafouse.

In what is a difficult market place at present, it was great to be supported and to feel in a real partnership with Tafouse and Finley, both making sure it was working for me. It certainly made what is always a stressful situation in finding the right place to live, as positive as it could possibly be

The process end to end was really smooth. Even though we had a change of sales contacts during the journey, our one main contact throughout was Kathy who was incredibly supportive. She went above and beyond to really ensure everything completed on time and we will always be grateful. Kathy is an asset to Chancellors. Thank you

Thoroughly professional. Sound advice and guidance through the process. Miira in particular does what she says she will do and all with clear and concise communication.

Jasmine Kimani is the best! She was thorough and professional and great to work with. She is extremely communicative and easy to reach to answer any of my questions at all times. She is polite, available, friendly, and knowledgable. Jasmine really listened, cares passionately about her job and her calming manner worked wonders for me.

We are currently dealing with Tafouse out of Chancellor’s Richmond office, through whom we are to be renting a house in Mortlake, London.

Tafouse has been brilliant. He was friendly and helpful on the viewing, in which we answered our questions clearly and honestly. He was really responsive when we made our offer, available by phone, text and email. And now the offer has been accepted, he hasn’t disappeared - he’s still in regular contact and updating us periodically by phone and text.

This has been the easiest and most pleasant estate agent experience we’ve had, to date. We’re really grateful to Chancellor’s and Tafouse for their continued support.

We frequently deal with Jasmine in property management. Jasmine Kimani is always friendly, highly effective and very helpful.

She frequently goes above and beyond in her interactions with the council and vendors, and is always pleasant to deal with.

The level of service received from Jasmine is much appreciated.

Jasmine has always responded to my queries and promptly and have dealt with all requests efficiently and professionally. I am really satisfied with her attitude in dealing with issues.

Sam was attentive, and proactive in his follow up to ensure I could move in to my place. I am grateful for his professionalism and service, would highly recommend.

We went to see a property with Gavin. Very informed and clear in communication. He did not rush us through anything but was patient. Chancellors have been very good in terms of arrangement and quality of service.

We had an amazing experience with Tafouse Raza of chancellors richmond. The property we went to view initially did not fit our criteria and after 10 minutes of discussing our needs Tafouse showed us options that we would never have considered. Young man with great personable skills.

Lettings agents do not care.

Booked a viewing for a property in Kew. Was not told viewing was an open house, viewing was chaotic, and images were edited to make property appear clean and in good condition, when it was run-down and damp. When asked basic questions about the property agent responded to the following questions with following answers;

I work from home, what internet provider does the flat get? "A good one i think".

Do you know who lives in neighbouring flats, whether its families or couples? "They're all occupied"

Will actively avoid using Chancellors from now on.

Very quick and efficient viewing

Tafouse was very welcoming. With his helpful attitude, he gave us all the information we needed about the property. Helpful answers were given to all our questions during the interview. We were enabled to find solutions to all the question marks in our minds regarding the later stages of the process. Highly recommendable!