Incredible customer service from the beginning to end, Matt took care of us so well from organising our requests for various fabric samples, to the ordering and making sure everything went well with d... Toon meer
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Lees wat reviewers zeggen
Easy ordering experience. Matt clarified a query on the chair with Artek for us and kept us posted on delivery timescales. The chair was delivered ahead of schedule by courier, after Matt had checked... Toon meer
Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what... Toon meer
Excellent and friendly service from first enquiry and contact. Matt kept me up to date with delivery timescales. The Audo marble coffee table was delivered in perfect condition. The delivery guys help... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Buy once, keep forever modern furniture and lighting Family-owned, independent retailer of Vitra, Hay, Flos, Carl Hansen, Fritz Hansen, SCP, Foscarini, String Shelving, &Tradition, Ercol, L.Ercolani and many more. Est 2004.
Contactgegevens
The Perch, Spa Bottom Farm, Haggs Road, Follifoot, HG3 1EQ, Harrogate, Verenigd Koninkrijk
- 01423524777
- matthew@cimmermann.co.uk
- www.cimmermann.uk
4,9
Uitstekend
197 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick and accurate communications
Quick and accurate communications
Items arrived on time and undamaged
7 maart 2023
Excellent service.
28 februari 2023
Customer support responsible and…
Customer support responsible and helpful
I found their customer support responsible and helpful. It took me 2 weeks to wait for stocking. The customer support contacted me first and gave me a clear time line. When order was ready to dispatch, Customer support arranged it very quickly.
22 januari 2023
Great company
Always great communications and excellent service. Has bought multiple pieces from them and never any issues.
16 februari 2023
Very helpful!
26 januari 2023
Impeccable customer service
9 februari 2023
Brilliant service
1 februari 2023
Good service and punctual
Good service and punctual. I bought my Vitra petite potence via Cimmermann. They had a very clear communication and managed my expectations on the lead time. Which is very important for a customer. Please support the small business!
25 januari 2023
Kept well informed about delivery…
Kept well informed about delivery details arrived on time in perfect condition 😊
17 januari 2023
Excellent experience
Good communication once order placed and very quick delivery when item was back in stock.
Excellent service
11 januari 2023
excellence
effortless ordering & delightful delivery in due course (with full advise about lengthy lead time) thank you! happy customer
13 januari 2023
Excellent service
We purchased two pendant lights from Cimmermann. They arrived pretty quickly given the time of the year (around Christmas). Overall an excellent service including communication.
6 januari 2023
Case Robin Day chair
We placed our first order with Cimmermann after searching for a specific item at the best price. We were a little hesitant as the price was so much better than elsewhere - it almost seemed like there must be a catch. Well, no catch, no compromises, just fantastic value and excellent customer services too. Our queries were answered immediately, the customer service response was friendly, informative and prompt. The delivery arrived in half the time quoted and we were kept updated every step of the way. All in all an excellent experience, which is really important with any purchase but especially when you’re buying something you’ve saved for. Thank you, we will definitely buy from you again once the piggy bank has filled back up 😊.
18 januari 2023
Review zonder uitnodiging
Sensible, great approach to customer service
Sensible, polite and mature approach. Friendly combined with being commercial
13 januari 2023
Great customer service
Great customer service, kept me informed of order status / delivery time. Product arrived promptly and was well packed/ protected for shipping.
11 januari 2023
Very happy with customer service and…
Very happy with customer service and delivery, would shop here again.
8 januari 2023
Incredible service at Cimmermann
Just used Cimmermann for the first time.
Absolutely spectacular from start to finish - best price, fast and kind communication, and finally a white glove delivery ahead of schedule - were all outstanding. Highly recommend it and will most definitely use it again.
9 januari 2023
Review zonder uitnodiging
Struggled to get this particular light…
Struggled to get this particular light fixture from local stores. Though we had a while to wait (from Italy) we were kept updated on its progress and delivered and know up and working 👍😄
17 december 2022
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