Claims Consortium Group Reviews 

Sophie was very helpful and efficient in dealing with my claim. I had all the information to hand and it was approved within about a week and settlement came a few days later.

I started my claim in the beginning of October dealt with someone in Suffolk I live in wirral my claim is a genuine one I have had a face to face meeting with an assessor he looked at my property seen that my claim was all kosher yet here I am at the end of December and still not received anything or even an acknowledgement of what Is going on in my experience is anything to go by if your insurance company has any dealings with this group I would avoid like the plague

Quick & efficient Simon Israel was a great help

Claim was dealt with quickly and fairly. Thanks

got the job done and kept the sight cleaned afterwards claim went through no problems excellent service

Quick, professional and fair assessment of our works that were needed for our insurance claim. Peter was very helpful and knowledgeable

Great service provided very fair and quick response which was greatly appreciated and excellent customer service with lots of empathy and understanding, thank you to Peter.

When the hickup was sorted the process was professional and puick

Unfortunately we had no choice in the matter, our insurance company used this firm to carry out a desk based assessment of our claim for repairs to a broken sewage/water drain in our garden. Despite being 400 miles away, and never having seen the garden or repairs, they came up with a figure well short of the cost of the repairs. We obtained a copy of their report but it is useless because it does not tell you how they came up with the figure and the firm refused us that information.

Claims Consortium Group have been totally professional throughout my claim. They have provided contractors to sort my household renovation, (after a water leak in a tank) who provided an excellent service with a high standard finish. CCG constantly provided updates through excellent communication and answered all my questions. I would highly recommend them! A big thank you to all the staff who helped with my claim and made the whole process stress free!

The team were thoroughly professional and polite. When they left the site, it was mor3 tidy than when they arrived ! The team clearly explained what they were doing throughout the work they were doing. I would certainly use this company again.

So I took Gold cover travel insurance last June 2024. Before travelling to the formula 1 in Spain.

I took SVT (heart condition) on holiday and was administered to hospital from the airport before getting the flight home. I had to have my heart stopped and reset in the airport when my heart rate was sitting at 204bpm.

I missed my flight, had to book another and a hotel for my friend and myself. Let's face it he wasn't going to leave me lying on the floor of the air port!!!
It was my issue, so I paid for it. Costing £400 plus food etc.

One year later, the insurance company STILL DID NOT PAY OUT! I rang them and said I need this sorted ASAP. They paid out a measly £168, not even the full amount of my half, after wanting all details of me and my friend.

Absolutely disgraceful insurance company! My advice, AVOID CLAIMS CONSORTIUM AND ROGER RICH & CO AT ALL COSTS!!!

Rob (N.Ireland)

Acted promptly and dispatched a team of drain experts

I have been very impressed with the way my claim was dealt with. At all times I was kept fully informed, tradespeople were efficient, came when expected, and the whole process was hassle-free.

Very polite. And prompt action.

"Cowboy builder" is the term I'd use to describe the type of repairs they carried out.

From the chap who did the original investigation to his two colleagues who carried out the repair the service was excellent.
They were polite and helpful and ensured I was aware of what needed to be done and clearly knew what they were about.
I would happily recommend them unreservatly