Click Spares Reviews 

121
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Superb service from Leah! she sorted out Evri when our package was delayed...and we got it delivered. Also more drawer rails were sent than we needed, so we have spares too...excellent all round.

Beoordeeld met 5 van de 5 sterren

I had a couple of parts of some kit furniture slightly damaged and could not locate the parts but Leah kept digging until she found the correct parts and has ordered them for me, top quality work and... Toon meer

Beoordeeld met 5 van de 5 sterren

ClickSpares came through for me when a major piece was missing from the coffee table in the sideboard, TV unit and coffee table suite bought from Argos. Within seconds of our emailed query 20 April... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service that, in my opinion, is rarely seen these days. I bought a swinging garden seat several years ago from Argos. A small part broke this year and I didn’t think there was any c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelaccessoires

Geschreven door het bedrijf

Click Spares offers a comprehensive spare parts management service, fulfils swatch sample orders and manage product recalls.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

121 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,8

Alle reviews

(121)

31 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent Service. Argos arranged for Click Spares to replace some parts. The parts were sent out promptly and were exactly as required. They even emailed to check on delivery

5 maart 2026
Review zonder uitnodiging
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Antwoord van Click Spares

Thanks for taking the time to write a review, glad we could help quickly.

Beoordeeld met 5 van de 5 sterren

ClickSpares and Emma from Customer Service

Emma and the team were very excellent and helpful in sourcing the correct replacement parts for my furniture. Really went out of the way to ensure that they sent what was required. A big "Well done" and definitely be using this company again as customer service was great.

4 maart 2026
Review zonder uitnodiging
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Antwoord van Click Spares

Thanks very much for your kind review, I've passed on your thanks to everyone involved.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. When putting together a set of drawers couldn’t get one of the pieces to fit and in the process it was damaged. Contacted customer services fully expecting to pay for the parts as it was my attempt to put it right that had damaged the piece but no customer service were brilliant and parts sent out and delivered within a couple of days. It was a budget piece of furniture but well worth the money now it’s all fixed up. Thank you.

8 januari 2026
Review zonder uitnodiging
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Antwoord van Click Spares

Glad we could help, thanks for the review.

Beoordeeld met 5 van de 5 sterren

First class

Emma the customer service advisor who delt with my request was first class , prompt attention to my needs . Highly recommended the company found what I needed made ordering easy

6 januari 2026
Review zonder uitnodiging
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Antwoord van Click Spares

Thankyou for the review. Much appreciated.

Beoordeeld met 5 van de 5 sterren

A fabulous service

A fabulous service! Emailed and has an immediate response. Provided some additional info and my request for replacement parts was actioned! Nothing wrong with the parts… I’d lost them.. being sent to me free of charge. Emma is brilliant!

22 december 2025
Review zonder uitnodiging
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Antwoord van Click Spares

We’re delighted you were happy with the service and that we could help so quickly. I’ll be sure to pass on your kind words to Emma – she’ll be thrilled. Thanks again for taking the time to share your experience.

Beoordeeld met 1 van de 5 sterren

Tried to order a spare parts for my…

Tried to order a spare parts for my disabled daughters bed where the wood has given way the website then gave a warning pop I only had one on my basket so added another and another item as was unsure of actual part

Received a rude email straight away asking why I’d ordered so many items then?! Demanding receipt of if have to pay nowhere on the website does it ask for receipt or payment and never been questioned like this in the past when I’ve ordered the woman on the phone was just as rude hung up and told me it wasn’t in stock and I’d have to pay on back order

Going to a diy store no as it is just a dowel rod holding up the bed slats I want and can probably get one for less than £5 rather than being charged for a whole bed side

Treated like I was trying to get a free bed for a dowel not good at all

In response to there reply a bed part arrived about a month later totally wrong and the incredibly rude woman on the phone line said well that what your ordered despite the conversation prior she hadn’t listened and was just interested in the money so now I’ve got a massive plank of wood thanks!

5 november 2025
Review zonder uitnodiging
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Antwoord van Click Spares

Thank you for taking the time to leave a review. We’re very sorry to hear how frustrating this situation felt and we fully understand how stressful it is when essential furniture is damaged.

When your order came through, multiple spare parts for the same bed were added. As the parts we hold are supplied on behalf of the retailer and are intended for in-warranty customers, our team contacted you to clarify exactly which part was required and whether the item was still covered. This is a standard check to ensure the correct parts are sent and to prevent unnecessary delays.

We appreciate that locating proof of purchase after some time can be difficult. Once this was explained, we confirmed the required part, removed the charge, and arranged for the replacement to be sent as soon as stock becomes available. No payment was taken.

We’re sorry if our initial contact came across as abrupt — this was not our intention, and we will review this internally to ensure our communication is clearer and more reassuring in future.

Beoordeeld met 5 van de 5 sterren

Quality customer service from these guys experience was amazing

The experience was amazing, top quality. The customer service was on point, the staff member kept me informed the whole journey with regards to my damaged wardrobe single doors. The staff member was very understanding,compassionate and understood where I was coming from. I was frustrated to say the least but these guys made me feel rest assured and took care of it. They booked the slot and kept me informed as soon as the items were in stock. I was always kept in the loop and thats what we as customerservice need to hear. thank you guys for your efforts and commitment. Keep up with the good work!!

28 oktober 2025
Review zonder uitnodiging
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Antwoord van Click Spares

Thank you for taking the time to share your experience — we really appreciate it.

We’re delighted our team was able to support you through what was understandably a frustrating situation and that we kept you informed throughout the process.

Your kind words will be shared with the team involved.

Thank you again for your review, and we’re glad we could help resolve the issue for you.

Beoordeeld met 5 van de 5 sterren

What a fantastic service

What a fantastic service! I used to work for John Lewis yet I’ve never known service like this! I have utilised this service multiple times. On the latest occasion the courier had delays with delivery. I was happy to wait for them to sort it out but Argos was proactive by emailing me to check up on the status of delivery and went on to send further parts without me asking due to the delay. I ultimately received both packages and was permitted to keep them all. Fabulous!

16 oktober 2025
Review zonder uitnodiging
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Antwoord van Click Spares

Thank you for your feedback.

We’re especially grateful for your comments given your experience in customer service. While courier delays are never ideal, we’re glad our proactive approach helped put things right and that the outcome was a positive one for you.

Beoordeeld met 5 van de 5 sterren

Quick response and support

Could not have asked for better service. Within 24 hours, replacement part was in the post on the way to me. Thank you!

2 oktober 2025
Review zonder uitnodiging
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Antwoord van Click Spares

Glad we could help. Thanks for the review.

Beoordeeld met 4 van de 5 sterren

Excellent Service

Had issue with Gazebo cover and contacted Customer service.
They service I got was excellent and kept me up to date with the progress.
I can't thank them enough for everything they did for me.

27 augustus 2025
Review zonder uitnodiging
Logo Click Spares

Antwoord van Click Spares

Thanks for your review, glad we could help.

Beoordeeld met 5 van de 5 sterren

I bought a bathroom cabinet online in…

I bought a bathroom cabinet online in June in advance of a house move. After my move I opened the box to assemble it and found the bag of screws and other fittings to be missing from the pack. I emailed "click spares! and my missing bag of parts was delivered 2 days later.

15 augustus 2025
Review zonder uitnodiging
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Antwoord van Click Spares

Happy to help, thanks for the review.

Beoordeeld met 5 van de 5 sterren

Amazing Company

As soon as I realised that a piece was missing from my rattan bar cart, I emailed the company. Within 1 hour I had been asked a few questions and the missing part was in the post. The park arrived in less than 48 hours. Absolutely amazing customer service.

7 augustus 2025
Review zonder uitnodiging
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Antwoord van Click Spares

Really pleased we could help you, thanks for the review.

Beoordeeld met 5 van de 5 sterren

Great customer service!

I opened a boxed gazebo bought months ago and found one of the support legs was incorrect. There was a leaflet saying if anything was broken or missing, get in touch for replacement. Did this online Saturday, immediate reply by email and parcel was delivered Wednesday. Great service! Thank you.

6 augustus 2025
Review zonder uitnodiging
Logo Click Spares

Antwoord van Click Spares

Thanks for taking the time to leave a review, glad we could help.

Beoordeeld met 5 van de 5 sterren

Opened Bistro Table from Tesco and just…

Opened Bistro Table from Tesco and just 2 washers were missing, sent an email on Saturday parts were mailed on Monday and received on Friday. Can't ask for much more than that.

12 juli 2025
Review zonder uitnodiging
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Antwoord van Click Spares

Glad we could help you complete your table.

Beoordeeld met 5 van de 5 sterren

Very good

On opening the box the Tesco table had no bolts to assemble it. The leaflet directed me to Click Spares. I phoned: They answered quickly, understood what I needed and the bits were with me within 4 working days.
Thank you

2 juli 2025
Review zonder uitnodiging
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Antwoord van Click Spares

Glad we could help, thanks for the 5*

Beoordeeld met 5 van de 5 sterren

very quick and friendly

speed, friendliness and efficiency. fantastic customer care sorting out missing part on my ALDI dog bed. Thank you Sarah :)

20 juni 2025
Review zonder uitnodiging
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Antwoord van Click Spares

Thanks so much for leaving a review. It’s very much appreciated.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, ordered missing parts from a bbq, delivered next day.

5 juni 2025
Review zonder uitnodiging
Logo Click Spares

Antwoord van Click Spares

Thanks for the review. Glad we could help.

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