CNM Online  Reviews 

115
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always a fantastic service with CNM online! Ordered a few times now and always so happy! We’ve had bathroom items, radiators, fans… and we just couldn’t be happier with the products! Definitely recomm... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recently refurbished my house and wanted some designer radiators to complete the look. CNM had a wide range of products to choose from which can be daunting when try to buy the right thing. However th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company. The undersink water heater I wanted was not broadly available, but CNM online carried it and had it in stock. I ordered on a Friday afternoon and it arrived on Saturday. Great. The b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When I first visited the CNM Online showroom, I was amazed at the amount of designs available for my bathroom. Wendy quickly established my preferred style and offered several beautiful brochures for... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sanitairwinkel
  2. Badkamerinstallateur
  3. Verwarmingsapparatuur leverancier
  4. Bouwwinkel
  5. Openbaar toilet
  6. Radiateurwinkel

Geschreven door het bedrijf

Specialising in Bathroom & Heating solutions for all properties 🏠 Showroom 📍 Eggborough / CNM Online is a trading name of Prestige Radiators Ltd. We are a family run business founded in 2004 and located in Eggborough, North Yorkshire. We are proud certified members of the UK’s largest procurement and supply chain management service for the construction industry. Since 2004 we have seen huge growth in our customer base and product variety. Our aim is to bring to you quality Washroom and Heating products. We have a keen eye for detail and are always searching for unique finds within our industry to provide you with the best products available. Water Heaters Washroom Products Designer Radiators LST Towel Rails Luxury Bathroom Items Hand Dryers Hair Dryers Consumables Heaters and much more...


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

115 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(115)

70 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren
Logo CNM Online

Antwoord van CNM Online

Thank you for your kind feedback. We’re delighted to know you’re happy with both our service and products. Your support is genuinely appreciated, and we hope to be of help again soon.

Beoordeeld met 5 van de 5 sterren

Very satisfying

Very satisfying

14 mei 2026
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Antwoord van CNM Online

Many thanks for your positive review. We’re pleased to hear everything met your expectations, and your feedback means a great deal to our team. We appreciate your support and look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Great service highly recommend!

The lady who handled my order was very helpful and the item was despatched on the same day although it was very close to the cut off time! Id recommend and will use again!

20 mei 2026
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Antwoord van CNM Online

Thank you for taking the time to leave such a positive review Paul. We’re really pleased to hear you had a good experience with us, and we appreciate your custom. We look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

CNM online has an amazing service

CNM online has an amazing service. I had won a sink as part of a giveaway on Instagram and they updated me on everything until I received the sink. The sink itself is amazing quality. I would definitely recommend them and will most likely be buying from them in the future.

15 april 2026
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Antwoord van CNM Online

Thank you for taking the time to leave such a positive review. We’re really pleased to hear you had a good experience with us, and we appreciate your custom. We look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Water heater

Excellent service from the moment it was ordered to the delivery.

6 mei 2026
Logo CNM Online

Antwoord van CNM Online

Thank you Barry for your kind feedback. We’re delighted to know you’re happy with both our service and products. Your support is genuinely appreciated, and we hope to be of help again soon.

Beoordeeld met 5 van de 5 sterren

Great prices

Best price for a zone 1 electric radiator in the size I wanted.
Fast delivery too

22 april 2026
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Antwoord van CNM Online

Many thanks Alex for your positive review. We’re pleased to hear everything met your expectations, and your feedback means a great deal to our team. We appreciate your support and look forward to serving you again.

Beoordeeld met 1 van de 5 sterren

Still not received it despite promised…

Still not received it despite promised delivery.
They must change your delivery service. Very Poor.

28 april 2026
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Antwoord van CNM Online

Thank you for your feedback. We are genuinely sorry to hear about your experience and any inconvenience caused during the delivery process.

Unfortunately, once an order leaves our warehouse, it is in the hands of a third-party courier and outside of our direct control. That said, we have reviewed the shipment details and can confirm that delivery was attempted by the courier, and it does appear that the goods have now been successfully received.

We always strive to provide a high level of customer service and a smooth overall experience, so it is disappointing when situations like this arise that are beyond our control. Please be assured that we take all feedback—particularly negative feedback—very seriously, as a family-run business.

We appreciate you taking the time to share your experience and will continue working to improve wherever possible.

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication
Fast delivery

11 april 2026
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Antwoord van CNM Online

Thank you for your lovely review. We’re glad to hear you were happy with your experience, and it’s great to know our team delivered the level of service we aim for. Thanks again for choosing us.

Beoordeeld met 5 van de 5 sterren

Great job

The staff are exceptional,Jess looked after us with advice on products and procedures on powder coating,to get our desired colour for our radiators.

9 april 2026
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Antwoord van CNM Online

Thanks Carl, for leaving a review. It's great to here you were looked after well by our team and were able to get the products exactly how you wanted them!

Thanks again,
CNM Team

Beoordeeld met 5 van de 5 sterren

Really good item and choice

Really good item and choice. Seems decent quality.

25 maart 2026
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Antwoord van CNM Online

Thank you for your kind review. We’re really pleased to hear you’re happy with the product.

We appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Kind regards,
CNM Online

Beoordeeld met 5 van de 5 sterren

Great service thank you!

Great service thank you!

20 maart 2026
Logo CNM Online

Antwoord van CNM Online

Thank you for your great review. It’s always encouraging to hear that our efforts are making a difference for our customers. If we can help with anything in the future, please don’t hesitate to get in touch.

Beoordeeld met 5 van de 5 sterren

Great company.

Great company.
The undersink water heater I wanted was not broadly available, but CNM online carried it and had it in stock. I ordered on a Friday afternoon and it arrived on Saturday. Great.
The box was well packaged and without damage, but sadly there was a fault with the item.
The customer service was outstanding. I made a call, the person wanted to check something with the engineers and so I requested a call back within 30 mins, which they did and they confirmed they'd replace it. The next day a courier arrived with the replacement and took away the faulty one. It couldn't have been simpler!

25 maart 2026
Review zonder uitnodiging
Logo CNM Online

Antwoord van CNM Online

Thank you for your lovely review. We’re glad to hear you were happy with your experience, and it’s great to know our team delivered the level of service we aim for. Thanks again for choosing us.

Beoordeeld met 5 van de 5 sterren

Customer Service (Wendy) - Magnificent

Customer Service (Wendy) - magnificent!!
- 5 stars: Polite and Courteous
- 5 stars: Informative and Responsive
- 5 stars: A warm Yorkshire heart :-)

A breath of fresh air for an old chappie like me to find a company that, in the age of impersonal online dealings, still offer exceptional customer service assistance.

My thanks and applause.

24 maart 2026
Review zonder uitnodiging
Logo CNM Online

Antwoord van CNM Online

Many thanks for your positive review. We’re pleased to hear everything met your expectations, and your feedback means a great deal to our team. We appreciate your support and look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Extremely Happy & Excellent Service

Extremely happy with my purchase and excellent service / communication throughout. I can't recommend CNM Online highly enough. Keep it up!

3 maart 2026
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Antwoord van CNM Online

Thank you for your kind feedback. We’re delighted to know you’re happy with both our service and products. Your support is genuinely appreciated, and we hope to be of help again soon.

Beoordeeld met 5 van de 5 sterren

Item lost at courier depot

Item lost at courier depot, but dealt with swiftly by CNM and replacement item sent royal mail as soon as flagged up.

14 februari 2026
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Antwoord van CNM Online

Thank you for your lovely review. We’re glad to hear you were happy with your experience, and it’s great to know our team delivered the level of service we aim for. Thanks again for choosing us.

Beoordeeld met 5 van de 5 sterren
Logo CNM Online

Antwoord van CNM Online

Thank you for taking the time to leave such a positive review. We’re really pleased to hear you had a good experience with us, and we appreciate your custom. We look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Service to be proud of

As with most things in life, there are good and bad, and I received a faulty water heater.
Emailed the company and spoke to Neil who was so apologetic I felt bad.
He immediately sent out a new water heater which arrived the very next day. He trusted me to send the faulty item after I have fitted the replacement. Which helped.
All in all, outstanding service. Thanks.

2 januari 2026
Review zonder uitnodiging
Logo CNM Online

Antwoord van CNM Online

Thank you for your kind feedback. We’re delighted to know you’re happy with both our service and products. Your support is genuinely appreciated, and we hope to be of help again soon.

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