CNM Online  Reviews 88

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great company. The undersink water heater I wanted was not broadly available, but CNM online carried it and had it in stock. I ordered on a Friday afternoon and it arrived on Saturday. Great. The b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Exceptional customer service and superb product quality. I am really happy with the radiator we bought and also it was super speedy. Thank you so much!

Beoordeeld met 5 van de 5 sterren

As with most things in life, there are good and bad, and I received a faulty water heater. Emailed the company and spoke to Neil who was so apologetic I felt bad. He immediately sent out a new wa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sanitairwinkel
  2. Badkamerinstallateur
  3. Verwarmingsapparatuur leverancier
  4. Bouwwinkel
  5. Openbaar toilet
  6. Radiateurwinkel

Geschreven door het bedrijf

Specialising in Bathroom & Heating solutions for all properties 🏠 Showroom 📍 Eggborough / CNM Online is a trading name of Prestige Radiators Ltd. We are a family run business founded in 2004 and located in Eggborough, North Yorkshire. We are proud certified members of the UK’s largest procurement and supply chain management service for the construction industry. Since 2004 we have seen huge growth in our customer base and product variety. Our aim is to bring to you quality Washroom and Heating products. We have a keen eye for detail and are always searching for unique finds within our industry to provide you with the best products available. Water Heaters Washroom Products Designer Radiators LST Towel Rails Luxury Bathroom Items Hand Dryers Hair Dryers Consumables Heaters and much more...


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

88 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great job

The staff are exceptional,Jess looked after us with advice on products and procedures on powder coating,to get our desired colour for our radiators.

9 april 2026
Logo CNM Online

Antwoord van CNM Online

Thanks Carl, for leaving a review. It's great to here you were looked after well by our team and were able to get the products exactly how you wanted them!

Thanks again,
CNM Team

Beoordeeld met 5 van de 5 sterren

Really good item and choice

Really good item and choice. Seems decent quality.

25 maart 2026
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Antwoord van CNM Online

Thank you for your kind review. We’re really pleased to hear you’re happy with the product.

We appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Kind regards,
CNM Online

Beoordeeld met 5 van de 5 sterren

Great service thank you!

Great service thank you!

20 maart 2026
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Antwoord van CNM Online

Thank you for your great review. It’s always encouraging to hear that our efforts are making a difference for our customers. If we can help with anything in the future, please don’t hesitate to get in touch.

Beoordeeld met 5 van de 5 sterren

Great company.

Great company.
The undersink water heater I wanted was not broadly available, but CNM online carried it and had it in stock. I ordered on a Friday afternoon and it arrived on Saturday. Great.
The box was well packaged and without damage, but sadly there was a fault with the item.
The customer service was outstanding. I made a call, the person wanted to check something with the engineers and so I requested a call back within 30 mins, which they did and they confirmed they'd replace it. The next day a courier arrived with the replacement and took away the faulty one. It couldn't have been simpler!

25 maart 2026
Review zonder uitnodiging
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Antwoord van CNM Online

Thank you for your lovely review. We’re glad to hear you were happy with your experience, and it’s great to know our team delivered the level of service we aim for. Thanks again for choosing us.

Beoordeeld met 5 van de 5 sterren

Customer Service (Wendy) - Magnificent

Customer Service (Wendy) - magnificent!!
- 5 stars: Polite and Courteous
- 5 stars: Informative and Responsive
- 5 stars: A warm Yorkshire heart :-)

A breath of fresh air for an old chappie like me to find a company that, in the age of impersonal online dealings, still offer exceptional customer service assistance.

My thanks and applause.

24 maart 2026
Review zonder uitnodiging
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Antwoord van CNM Online

Many thanks for your positive review. We’re pleased to hear everything met your expectations, and your feedback means a great deal to our team. We appreciate your support and look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Extremely Happy & Excellent Service

Extremely happy with my purchase and excellent service / communication throughout. I can't recommend CNM Online highly enough. Keep it up!

3 maart 2026
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Antwoord van CNM Online

Thank you for your kind feedback. We’re delighted to know you’re happy with both our service and products. Your support is genuinely appreciated, and we hope to be of help again soon.

Beoordeeld met 5 van de 5 sterren

Item lost at courier depot

Item lost at courier depot, but dealt with swiftly by CNM and replacement item sent royal mail as soon as flagged up.

14 februari 2026
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Antwoord van CNM Online

Thank you for your lovely review. We’re glad to hear you were happy with your experience, and it’s great to know our team delivered the level of service we aim for. Thanks again for choosing us.

Beoordeeld met 5 van de 5 sterren
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Antwoord van CNM Online

Thank you for taking the time to leave such a positive review. We’re really pleased to hear you had a good experience with us, and we appreciate your custom. We look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Service to be proud of

As with most things in life, there are good and bad, and I received a faulty water heater.
Emailed the company and spoke to Neil who was so apologetic I felt bad.
He immediately sent out a new water heater which arrived the very next day. He trusted me to send the faulty item after I have fitted the replacement. Which helped.
All in all, outstanding service. Thanks.

2 januari 2026
Review zonder uitnodiging
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Antwoord van CNM Online

Thank you for your kind feedback. We’re delighted to know you’re happy with both our service and products. Your support is genuinely appreciated, and we hope to be of help again soon.

Beoordeeld met 5 van de 5 sterren

Item was delivered promptly

Item was delivered promptly, but unfortunately was damaged by courier, contacted CNM and a new one was dispatched and arrived the next day. Fantastic customer service and helpful staff.

20 januari 2026
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Antwoord van CNM Online

Thank you for your great review. It’s always encouraging to hear that our efforts are making a difference for our customers. If we can help with anything in the future, please don’t hesitate to get in touch.

Beoordeeld met 5 van de 5 sterren

Amazing product and service

Absolutely great from Start to finish. Speed of ordering and delivery exceptional.
The team give great advice and overall service .
The fin radiators we ordered are of the highest quality!! Have already recommended to several people .

16 januari 2026
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Antwoord van CNM Online

Many thanks for your positive review. We’re pleased to hear everything met your expectations, and your feedback means a great deal to our team. We appreciate your support and look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Delonghi Oil Radiators

Excellent product, fast delivery great customer service, I have been using this company for over 5 years, they have never let me down

22 januari 2026
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Antwoord van CNM Online

Thank you for your lovely review. We’re glad to hear you were happy with your experience, and it’s great to know our team delivered the level of service we aim for. Thanks again for choosing us.

Beoordeeld met 5 van de 5 sterren

Good pricing and speedy reliable…

Good pricing and speedy reliable delivery

24 januari 2026
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Antwoord van CNM Online

Thank you for taking the time to leave such a positive review. We’re really pleased to hear you had a good experience with us, and we appreciate your custom. We look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly , easy telephone order.
Delivery on time.

21 januari 2026
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Antwoord van CNM Online

Thank you for your kind feedback. We’re delighted to know you’re happy with both our service and products. Your support is genuinely appreciated, and we hope to be of help again soon.

Beoordeeld met 5 van de 5 sterren

Excellent service

Unable to order online but when I called the order was generated and order placed as soon as I paid via the email link.
Order arrived the next day to my surprise as I expected to wait for up to a week
Products not fitted yet but they look great

15 januari 2026
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Antwoord van CNM Online

Thank you for your great review. It’s always encouraging to hear that our efforts are making a difference for our customers. If we can help with anything in the future, please don’t hesitate to get in touch.

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