I had a very good experience with College Ave when I applied for a loan for my LVN Program. They were fast with the approval amount I applied with few requirements. I will definitely use College Ave f... Toon meer
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I’ve used College Ave for many years. The only thing I would have a complaint about is as a long term client, I would have thought that would have been taken into consideration when determining the in... Toon meer
Everything and everyone involved in the process of applying for my first student loan went smoothly, without a hitch! The communication was consistently perfect. And College Avenue did not mess up any... Toon meer
Everyone was pleasant, but the process took too long, and I had to keep repeating it even though I was not a new borrower. The options for fixed or variable rates also felt unfair. How are we supposed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.
Contactgegevens
Verenigde Staten
- www.collegeave.com
4,5
Uitstekend
3K reviews
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It’s been a great experience from the…
It’s been a great experience from the beginning and we’re almost done.
28 april 2026
Less stress is best!
Applying is so simple and easy. Takes a load of stress off an already stressful decision
18 april 2026
Application
22 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
College Ave loans are seem less!!
College Ave loans are seem less!!! They do a great job. The only downside is the interest rates.
10 april 2026
Antwoord van College Ave
Anthony - Thank you for sharing your feedback. We’re happy to hear our loan process was seamless and our customer service team did great, but we're sorry to hear you are dissatisfied with our rates. We strive to keep our rates competitive, but several factors determine the interest rate including both the applicant’s and cosigner’s credit in addition to the loan repayment option selected, and we provide all the details about the interest rate for the customer to accept prior to making the loan.
Took forever to process with UMD that I…
Took forever to process with UMD that I got hit with late charges
14 april 2026
Antwoord van College Ave
Richard - We’re sorry to hear that you aren’t happy with your experience and thank you for taking the time to share your feedback. We are happy your school was able to finalize your loan application, but we understand unexpected delays during the certification process can be frustrating. We can confirm that your loan has disbursed, you can create an account on the Mobile App or website servicing portal to track your disbursements.
Quick response and easy navigations of…
Quick response and easy navigations of college Avenue apps and websites.
14 april 2026
Quick easy and efficient
3 april 2026
Great customer service!
7 april 2026
Gaps in process between lender and university
I believed that participating in the university’s specifically created hub of lenders would decrease the confusion and provide better clarity and transparency between the lender and university financial institution.
This was not the case. 3 weeks transpired after my application and loan amount was approved before my son and I discovered that attention was required to address the delay. Apparently, correspondence between the lender and the university, clarity regarding approval of loan lender and amount to be declared, disrupted the transfer of funds. This, cascaded into a delay in my son’s education labs.
I called the lender, I was told to call the university? Taken back, why would I need to do the logistical legwork that the lender hub should be responsible for; especially, when the lender and university are much more versed in the lay terminology of the industry?
This creates frustration surrounding the lack of customer service commitment on behalf of the lender. If I am responsible to pay for services that provide revenue to a lender’s bottom line, at the very least the company should streamline the process. My son should not have to divert his focus to “approved” funds in limbo, he should be directing his energy towards his education.
This does not motivate me to provide positive word-of-mouth marketing to my peers. It sparked curiosity as to why participate as a lender within the university hub, when it does not facilitate the objective without creating ambiguity between the two parties in which it was created?
1 april 2026
Antwoord van College Ave
KD & GG - We’re sorry to hear that you aren’t happy with your experience and thank you for taking the time to share your feedback. We are happy your school was able to finalize your loan application details, but we understand unexpected delays during the certification process can be frustrating. While coordination with schools can occasionally require borrower involvement, we consistently pursue contact with the school first to resolve any issues. At this time, we can confirm that your loan has disbursed, you may create an account on the Mobile App or website servicing portal to manage your loan.
Fast Approval loan
I had a very good experience with College Ave when I applied for a loan for my LVN Program. They were fast with the approval amount I applied with few requirements. I will definitely use College Ave for my future needs.
1 april 2026
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