Should have read the reviews before ordering. Like many, I got a message saying my order was lost in transit and could I switch my order to a different colour as they didn’t have any more. I said that... Toon meer
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Lees wat reviewers zeggen
Was looking for some costume lenses and found them at ColourVUE. I initially spoke to my Optometrist about lenses and I wanted to know if these were ok as I didn’t want to put just anything into my e... Toon meer
Colourvue is always my go-to for costume contacts. I’ve tried different brands and they always feel so heavy on my eyes and swim in my vision to the point where I can’t see anything. Colourvue feels l... Toon meer
Bedrijf heeft geantwoord
My experience was awesome just like my last purchase super easy to find what your looking for, theres more then enough information on what there purpose is which really helps out alot when u haven... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AUSTRALIA’S TOP COLOURED CONTACT LENSES ColourVUE are Australia’s favourite coloured contact lenses. Thanks to their dynamic designs, excellent quality and more colours and styles you’ve ever dreamt of. Whether you’re looking for a colour change or the perfect addition for a Halloween costume, with daily, monthly and yearly options available, ColourVUE has something for every party or outfit. Don't put just any eye contacts on your eyeballs. ColourVUE coloured contacts are the only TGA-registered party contact lenses on the market so you can look and feel stunning without worrying about your eye safety or discomfort.
Contactgegevens
Unit 2, 146 Carrington St, 6163, O'Connor, Australië
- support@colourvue.com.au
- www.colourvue.com.au
3,4
Gemiddeld
224 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Scam….????
Still haven’t received my product that was ordered on the 11th. When I emailed asking about tracking as nothing is coming up from tracking details I was sent, I was assured it was on its way. Surely as a company you can track this yourself if you have told me you can see it was sent?! All seems very suss to me….
11 september 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Nicole, Thank you for your time in leaving us your feedback. We understand the frustration since you still haven't received your order until now. Rest assured that we haven't forgotten about it, and we have already heard from the courier this morning that there have been some issues on their side even if we have shipped the items.
Please note that we do not have any control over the courier and we can only do so much once the item has been sent. But no worries, our customer service will reach out to you to resolve the issue. We assure you that we are not a fraudulent company; we are committed to delivering quality service and resolving your issues quickly. We are sorry for the inconvenience and thank you for your understanding.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Joanne, thank you so much for your 5-star review. Thank you for shopping with us!
Antwoord van ColourVUE Coloured Contact Lenses
Hi Colin, we appreciate your taking the time to leave us your feedback. We are sorry for the trouble this might have caused. However, upon checking, the status of your parcel was delivered yesterday morning; we sent you a status update if you have received it, but we did not hear back from you. Your convenience and satisfaction are important to us, this is why, our customer service will reach out to you immediately to send the photo of what we sent and discuss how we can sort this out. Thank you for your understanding.
Antwoord van ColourVUE Coloured Contact Lenses
Hi A Taylor, thank you so much for your 5-star review. Thank you for shopping with us!
Bought the emerald green colour for a…
Bought the emerald green colour for a Book Week character....was amazing!
6 augustus 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Margaret, thank you so much for your 5-star review. Thank you for shopping with us!
10/10 would 100% recommend
The delivery was super fast and well done, the contacts themselves are really good quality and comfortable, I recommend this company to anyone who asks about contacts
4 augustus 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Zoe, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Great contacts and easy to use
Great contacts and easy to use - got in time for party - really happy
29 juni 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi John, thank you so much for your 5-star review. Thank you for shopping with us!
Love the contacts I brought it from…
Love the contacts I brought it from your company a few times never disappointed
11 juli 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Sarah, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Jay, thank you so much for your 5-star review. Thank you for shopping with us!
Great company with high quality…
Great company with high quality contacts, excellent customer service and far delivery make them a brand I'll keep coming back to!
15 juni 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Hayden, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Haley, thank you so much for your 5-star review! We are happy you're satisfied with the surprise we included in your order.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Charnelle, thank you so much for your 5-star review! We are happy that you're satisfied with the lenses.
Really happy with the overall shopping…
Really happy with the overall shopping experience. I love the colours I chose, they look amazing when I put them in and they’re very comfortable too.
24 maart 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Suzanne, we appreciate your time for leaving us your 5-star review. Thank you for shopping with us!
Great company
I have used their products in the past and they have always been high quality. I had an issue with not receiving my order and they immediately sent another without problem, and added a few freebies.
25 mei 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Brad, thank you so much for your 5-star review! We are happy that you're satisfied with the lenses.
Shipping was super fast and product…
Shipping was super fast and product fine too. Blue prostetic lens was out of stock which is the one i wanted but otherwise all good.
26 mei 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Andreas, thank you so much for your 5-star review! We are happy that you're satisfied with the lenses.
The contacts are great quality and…
The contacts are great quality and comfortable, they also thew in a random extra set if contacts which are awesome as well
25 mei 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Brianna, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Fabulous customer service
Great product but one part was missing from the three part order. Once I contacted customer service their response was fabulous. Really appreciated the quickness of response and the solution. Thanks.
22 mei 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Sophie, thank you so much for your honest review! We are sorry for the trouble caused, no worries, we will do our best to avoid this in the future. We will also share this with the store team to let them know to keep up the amazing work.
101 service and product
great service. amazing colour very fast delivery I wish this product and service was around years ago when I first started wearing contact lenses
17 mei 2024
Review zonder uitnodiging
Antwoord van ColourVUE Coloured Contact Lenses
Hi Victoria, thank you so much for your 5-star review. Thank you for shopping with us!
Antwoord van ColourVUE Coloured Contact Lenses
Hi Laura, thank you so much for your 5-star review! We are happy that you're satisfied with the lenses.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Emmy, thank you so much for your 5-star review. Thank you for shopping with us!
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