Should have read the reviews before ordering. Like many, I got a message saying my order was lost in transit and could I switch my order to a different colour as they didn’t have any more. I said that... Toon meer
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Lees wat reviewers zeggen
Was looking for some costume lenses and found them at ColourVUE. I initially spoke to my Optometrist about lenses and I wanted to know if these were ok as I didn’t want to put just anything into my e... Toon meer
Colourvue is always my go-to for costume contacts. I’ve tried different brands and they always feel so heavy on my eyes and swim in my vision to the point where I can’t see anything. Colourvue feels l... Toon meer
Bedrijf heeft geantwoord
My experience was awesome just like my last purchase super easy to find what your looking for, theres more then enough information on what there purpose is which really helps out alot when u haven... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AUSTRALIA’S TOP COLOURED CONTACT LENSES ColourVUE are Australia’s favourite coloured contact lenses. Thanks to their dynamic designs, excellent quality and more colours and styles you’ve ever dreamt of. Whether you’re looking for a colour change or the perfect addition for a Halloween costume, with daily, monthly and yearly options available, ColourVUE has something for every party or outfit. Don't put just any eye contacts on your eyeballs. ColourVUE coloured contacts are the only TGA-registered party contact lenses on the market so you can look and feel stunning without worrying about your eye safety or discomfort.
Contactgegevens
Unit 2, 146 Carrington St, 6163, O'Connor, Australië
- support@colourvue.com.au
- www.colourvue.com.au
3,4
Gemiddeld
224 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
So disappointed
So disappointed. I’ve waited nearly 20 days for my contacts and it was delayed at first and now I’ve been waiting all day and I got an email saying it is out for delivery today and now it’s 6 o’clock at night and nothing is here. I tried to use the support to message someone and it was an automated response. Truly so disappointing it takes more than 15 days to arrive.
6 april 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Skye, thank you for leaving us your feedback, and we are very sorry that the courier took longer to deliver your parcel to you. Rest assured, we have sent the order as soon as possible.
Please note that we do not have control over the courier once we send them out.
Also, to confirm, how did you try to contact us? Because we checked and didn't receive any email from you. Please let us know, so we can sort it out quickly, thank you!
Antwoord van ColourVUE Coloured Contact Lenses
Hi R C, thank you so much for your 5-star review. Thank you for shopping with us!
Fast
Fast, quality service. Good support. The fit is excellent and I've found the colours to pop
26 maart 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Sebastian, thank you so much for your 5-star review! We are happy that you're satisfied with the lenses.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Anon, thank you so much for your 5-star review! We are happy that you're satisfied with the lenses.
A service that exceeds all others.
I’ve tried a number of different services for coloured contacts and I’ve found Colourvue to be the best. Pricing is by far the most affordable, the durability and timeframe the contacts can be worn for exceeds the others by months. The colour range is extensive and provides both dynamic, noticeably altered shades and natural, realistic shades (and then there is the party range, providing a whole other set of experiences). And finally, postage and service is fast and pleasant.
I will be staying with Colourvue from here and have already recommended the service to a number of friends and acquaintances alike.
20 maart 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Jme, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Priscilla, thank you so much for your 5-star review! We are pleased to hear that you're happy with your purchase. Thank you for shopping with us!
Your product is unreasonably expensive.
In the last 12 months Australia has had an inflation rate of about 6%. However, your price has been increased by more than 20%. This is very disappointing to a long-standing customer who has been buying this product for the last 25 years.
12 maart 2024
Antwoord van ColourVUE Coloured Contact Lenses
Dear Errol, Thank you for taking the time to share your feedback. We genuinely appreciate your continued support as a valued customer. Regarding the pricing, I apologize if there was any confusion. Our retail prices haven’t increased by 20%. However, I understand that you may have benefited from special promotions or discount codes in the past.
Upon reviewing your order history, I noticed that there were instances where you paid even more than your most recent order.
To address your concerns, please feel free to reach out to our support team via email. We’ll be more than happy to find a solution that meets your needs.
Gave me a pointy eye and my eyes look…
Gave me a pointy eye and my eyes look like like lizard eyes.
10 maart 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Natalia, thank you for your time in leaving us with your feedback. We are very sorry that you're not happy with your purchase. But no worries, we will sort this out for you as soon as we can. Our customer service will send you an email so they can assist you on this matter, thank you for your understanding.
These things are awesome
These things are awesome, they attract a lot of attention. They are well worth it and they are promptly delivered, well packaged and presented. You will be very happy.
14 februari 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Jeff, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Fantastic services
24 februari 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi David, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
The costume contacts cover my dark eyes…
The costume contacts cover my dark eyes perfectly.
9 februari 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Loretta, thank you so much for your 5-star review. Thank you for shopping with us!
Great customer service
28 januari 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Kylie, thank you so much for your 5-star review. Thank you for shopping with us!
The green are not very good
4 februari 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Tristan, thank you for your time in leaving us your feedback.
We are very sorry that you're not happy with the purchase you made,
but no worries, our customer service will reach out to you as soon as possible
to sort this out. Thank you for your understanding.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Darren, thank you so much for your 5-star review. Thank you for shopping with us!
great!!
the contacts are great!! safe and fit eyes perfectly :) gave me a free contact lens case too <3
20 januari 2024
Antwoord van ColourVUE Coloured Contact Lenses
Hi Coco, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Antwoord van ColourVUE Coloured Contact Lenses
Hi Ash, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Great product,great service
27 december 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Cristian, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Good tracking and great product.
9 december 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi D. Sanchez, thank you so much for your 5-star review! Thank you for shopping with us!
Great product and prompt delivery
Great product and prompt delivery. I’m a happy customer who would purchase from ColourVUE again.
23 oktober 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Heather, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
I haven’t received my product yet
I haven’t received my product yet. I purchased express shipping and the product hasn’t even moved yet.
24 oktober 2023
Antwoord van ColourVUE Coloured Contact Lenses
Hi Cody, thank you for taking the time in leaving us your feedback. We are very sorry about that, however, we sent it last week the delivery time will depend on your location. Please note that we do not have control over the Australia Post's shipment once we send the parcel. Our customer service already reached out to Australia Post, and we will update you as soon as we hear from them, thank you!
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