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As many people mentioned here and in reddit, out of blue my account was restricted and blocked without any notification with over £90 in points after being a member for few years. Looks like they do it permanently to reduce members and have "free" information from you without payment.

Was a member for many years and then tried to log in and couldn't. Was then told I could no longer participate due to my location I live, this I have no problem with.

What I DO have a problem with is no one told me and I didn't receive any information or confirmation of this and then it was too late to use my points as they had expired.....yet I didn't know my account had been closed. It also took 2 email attempts to get a response as to why I couldn't log in (they had closed my account).

I had about £40 worth of points for giving you my time and information over the last 2+ years and now have nothing for it. Why should people bother when you do things like this.

I wouldn't recommend doing this as I have wasted so much time confirming my purchasing choices for nothing. What a waste of time.

Edit - my panel number is 122620 as requested.

This is a great way to get some vouchers or give to charity by just simply logging things you’ve bought weekly.

I love using Consumer Pulse. It's so easy to log purchases and gain points. The extra surveys then boost your points pot further still. I've been a member for years and the vouchers that I've gained have really helped our family to afford certain items. I've now referred my teenage son so I hope he will make the most of it too.

I really love being a consumer pulse member. You get interesting surveys to complete & can log details of purchases for certain categories to earn reward points which can be exchanged for gift vouchers. It's a really easy way to save for things as it doesn't take long to complete and you can do it when you like

Been with consumerpulse for 20 years. Been very happy since I joined. Surveys don’t take long to do.

They never reply to e-mails. When phoning them you are kept waitng for 20 mins with a dreadful noise that keeps coming and going and a voice that sounds like Mickey Mouse saying your call is important to them.Then it rings through and you are told that all of their agents are busy and to leave a message or send an e-mail. Like I say they don't answer their e-mails. Absolute crap.
So finally got a reply to my email today telling me to phone them. So can't do that as they never answer their phones. Won't help me even though I told them twice now that I've been hacked. Joke of a company. Think I'll have to close my account with them.

I have been a member of Consumer Pulse for many many years however, I have now reached the grand age of 80 and yes, I have been dumped. I was not aware of this policy until just reading it here on trust pilot. Extremely upset to have no warning whatsoever to enable me to spend my points as I wanted. Just told I have eight weeks from receipt of email to spend them and, on ringing them up to speak to them, told I can only use them on B&Q and Argos. So, be warned members, spend your points before you get to 80 or you’ll be told where you can shop with them within eight weeks! Not impressed.

I have used consumer pulse for many years and love how easy it is. However I would like to see more rewards like amazon, PayPal or a supermarket.

I have been a member of Consumer Pulse for many years and have accumulated a six figure sum in points to date.
Trouble is the rewards categories are so limited that I have nowhere to claim and spend my points. I have written to CP about this before and received a rather dismissive response.
I belong to many other survey sites (good and bad) and am able to claim cash/vouchers for all sorts of things; BACS to my bank; to Paypal; various retail outlets; Visa or Tremendous cards - the list goes on.
It is time that CP moved with the times and offered MORE choices.
I have recently learned that when I reach the age of 80 (a while to go yet) I shall be dumped. This is very ageist and our purchasing power and faculties do not disappear at that age. What will happen to all out points at that juncture? I need explanations on these matters please.

It’s useful and takes very little time for a nice little suprise every few months :)

I've bean a member for a month and they have decided to take my membership for no reason do not recommend this website after I've done all there surveys do not recommend unless they give my membership back by the way I whant my voucher what I earned if you see this colsumer pulse how apooling

After being a member for 16 years, I am now arbitrarily dismissed because of my age.
It may be in your T&C's or FAQ's but what century are you in? In this day and age people are no longer irrelevant because of their age.
Catch up, Consumer Pulse. You are way behind the times.

I've been adding purchases to Consumer Pulse for some years.
My husband and I are avid readers and book collectors. For some reason the "Entertainment" category, under which books apparently fit, has been removed.
Given that that category is pretty much the main one we respond to we were disappointed and asked Consumer Pulse why this had happened. To say that their response was patronising is a serious understatement.
When I tried to email a response to their email my email bounced. Hmmm... perhaps Consumer Pules isn't able to deal with people who ask pertinent questions.

Have been with Consumer Pulse for many years and on going to leave a positive review on Trustpilot, saw for the first time the sad reviews from people who have reached 80 years and been dumped by Consumer Pulse. Maybe they can explain the reasons and what they believe changes when people reach that age. Not sufficient to bleat that it is their terms and conditions, and not provide an explanation why they put an age restriction at that point. Should be ashamed and have just lost me as a panellist.

Consumer pulse have now credited all points that were owed.Thankyou for your reply.

Like the other recent reviews - been with them for years and points now not updating. No response from their help desk yet (emailed a week ago).

Update: the help team contacted me swiftly and the issue has now been resolved.

I have been with them a number of years, I haven't had credit (over 3000+ points worth) I have contacted their helpdesk no response.

I will change my review once this issue has been resolved.

The business stopped crediting rewards points and it avoids giving an explanation concerning the issue. They owe 3-4 recent survey credits. I'm not fond of the way how they managed this.

Update: The support team has contacted me and demonstrated a decent handling culture to resolve the issue. I believe that the temporary technical issue is going to be resolved.

Further update: the team said my point would be credited in 48 hours but that hasn't happened. I tried to reach out to the business but it took me to the voicemail.

Eventually, the business resolved the issue. they had seemingly a technical issue. Thank you very much!

Thank you very much!

I have been with Consumer Pulse for several years and have found them to be a reliable company. I often don't have anything to record from the categories given lately but still checkout as you get 500 points. I have built up a lot of points and the only criticism I have is the lack of choice for rewards. Most of the reward options are not of any interest to me. National Express is one I would use but you can only order vouchers in £10 multiples and only use 1 voucher per transaction. It would be better to have a few higher denominations so that we could get £20 and £40 vouchers as well. Most journeys cost £20 plus. I would like Amazon vouchers as an option too. There are never any new rewards added so the choice has become boring.