We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered a bed and some bedside tables, and was impressed by the quality and the service. Shop staff were friendly, the quality of the items is good and where assembly was needed it was straightforward... Toon meer
Bedrijf heeft geantwoord
Everyone was very helpful without being too pushy. They left us to look at the product they answered all of our questions very quickly very directly. They helped us compare various products and made h... Toon meer
After visiting the store a couple of weeks ago we decided to return an order instore rather on the online because the staff was so helpful. They were really knowledgeable and talked us through the wh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Geschreven door het bedrijf
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contactgegevens
Sheep Street, GL54 1HQ, Stow-on-the-Wold, England, Verenigd Koninkrijk
- 01451 828 185
4,8
Uitstekend
318 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely furniture & fantastic delivery.
23 december 2025
Good service by sales staff
27 december 2025
Review zonder uitnodiging
First rate service
Polite, helpful and knowledgeable service with a smile.
28 december 2025
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Earle and Mike were excellent
Earle and Mike were excellent. They arrived when they said (called beforehand to confirm) and arrived cheerful and professional. They erected the dining table and unpacked the 6 chairs which were all well packaged. Excellent service and very happy with the products.
23 december 2025
Review zonder uitnodiging
Antwoord van The Cotswold Company - Stow-on-the-Wold
Good morning Ray Kolczak,
We're happy to hear that the team was punctual, cheerful, and professional. We appreciate your mentioning the efficient setup of your dining table and chairs. We're glad you're very happy with the products and service.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very happy with the products I ordered…
Very happy with the products I ordered and the delivery service, Rob & Kyle. J
We’re polite and careful when bringing in the furniture.
19 december 2025
Review zonder uitnodiging
Antwoord van The Cotswold Company - Stow-on-the-Wold
Good morning Joanna Barnes,
We appreciate you sharing your feedback. We're so glad you're happy with the products you ordered and that our delivery team was polite and careful when bringing in your furniture.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Just to say thank you your delivery…
Just to say thank you to your delivery drivers Jamaine H And Doug who very professionally delivered our new sofas yesterday. Very polite helpful and nothing was too much trouble. It’s good to say thank you.
18 december 2025
Review zonder uitnodiging
Antwoord van The Cotswold Company - Stow-on-the-Wold
Good morning Antony F,
We're happy to hear that our delivery team was professional, polite, and helpful during your new sofa delivery. It's great to know nothing was too much trouble. We appreciate you taking the time to say thank you!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
My furniture was delivered today by…
My furniture was delivered today by Bobby and Mavino — they did an excellent job! Both were professional, polite, and efficient with the delivery and assembly. Everything was handled with care and set up perfectly. Great service!
15 oktober 2025
Review zonder uitnodiging
Antwoord van The Cotswold Company - Stow-on-the-Wold
Good morning Vincent,
We're happy to hear the delivery and assembly were excellent! It's great that the team was professional, polite, and efficient, handling everything with care. Thank you for your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great experience with amazing team and items.
Such a pleasant, friendly, helpful experience, so much patience with our different ideas and choices.
17 december 2025
Review zonder uitnodiging
We had our settee delivered today by…
We had our settee delivered today by Earl & Matt D
They were very polite and helpful
Smashing guys, hope they come back for our wardrobe delivery in January
16 december 2025
Review zonder uitnodiging
Antwoord van The Cotswold Company - Stow-on-the-Wold
Good afternoon Peter Fiore,
We're happy to hear that the delivery team was helpful and polite! We appreciate your positive feedback and hope you have a great experience with your new settee.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great service friendly staff
We ordered a corner TV stand at the stow store from the moment we met Majbritt we felt comfortable the service we were getting was genuine. She took time to steer us through product and options before we made our choice. Delivery was confirmed on the day and as promised an email confirming the the dates received. Today we took delivery of the product delivered by two very helpful and pleasant gentleman Abel and Fred. The delivery time was as promised according to an email 30 minutes prior. Great customer service from a friendly a genuine company.
16 december 2025
Review zonder uitnodiging
Antwoord van The Cotswold Company - Stow-on-the-Wold
Good afternoon D Davies,
We're happy to hear that you felt comfortable with the service you received while choosing your corner TV stand. It's great to know that the delivery was smooth and the team was helpful. We appreciate your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Bedroom furniture and cushions
The lovely lady in the shop who took our order for bedroom furniture and purchase of cushions. Went the extra mile to ensure we paid the same price for all the cushions.
We were kept informed for delivery date of furniture and were contacted an hour prior to delivery by Ian and Gary. These guys delivered the furniture, carried it with great care to the room and unpacked and cleared away wrappings. Excellent service. Thank you.
11 december 2025
Review zonder uitnodiging
Antwoord van The Cotswold Company - Stow-on-the-Wold
Good afternoon P P,
We're happy to hear about the excellent service you received in our store and during your furniture delivery. It's wonderful that our team went the extra mile for you. We appreciate your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Earle and Mavino delivered our order…
Earle and Mavino delivered our order. They were very helpful and assembly was very smooth. Delighted with my new bookcase.
12 december 2025
Review zonder uitnodiging
Antwoord van The Cotswold Company - Stow-on-the-Wold
Good afternoon Julian L,
We're happy to hear that the delivery and assembly went smoothly! It's great to know you're delighted with your new bookcase. Thank you for your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Poor delivery service
Poor delivery service.
Despite paying an extra £5.00 for delivery on Tuesday, 9.12.25, the chair - order no 6431648 - it has still not arrived despite promises for delivery today, Friday 12.12.25.
12 december 2025
Review zonder uitnodiging
Antwoord van The Cotswold Company - Stow-on-the-Wold
Updated 5/1/26
Good afternoon Jane Brandist,
We always aim for a smooth experience, and we’re sorry that wasn’t the case at first. We're grateful for the chance to make things right.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
*********************************
Good afternoon Jane Brandist,
Thank you for your feedback. I am very sorry to hear about the delay with your chair. I shall be looking into this further and will provide you with an update on how we can best support you.
Thank you for your patience while we resolve this.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great customer service
After a long wait my new larder cupboard eventually arrived. But it was damaged. I was allowed to keep it until a replacement was delivered in perfect condition the following week thank you
4 december 2025
Earle/Mavino
Excellent delivery service and always with a smile. Both so helpful on a very rainy day. Thank you.
9 december 2025
Review zonder uitnodiging
Delivery of sofa
Delivery by Earle and Mavino was helpful, efficient and punctual. They were very friendly.
8 december 2025
Review zonder uitnodiging
Antwoord van The Cotswold Company - Stow-on-the-Wold
Good morning Shane Chichester,
We're happy to hear that our delivery team provided helpful, efficient, and friendly service and that you appreciated their punctuality. Thank you for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great furniture sold by really helpful…
Great furniture sold by really helpful knowledgeable staff
6 december 2025
Review zonder uitnodiging
Chester Charcoal
Nice items all arrived on time, very well packed and in expected condition when unboxed. Gary + Jake were friendly, helpful and considerate during the delivery. Good items, good service - what’s not to like!
5 december 2025
Review zonder uitnodiging
Antwoord van The Cotswold Company - Stow-on-the-Wold
Good morning Keith Driver,
We're happy the items arrived on time, well-packed, and in good condition. We appreciate you mentioning the team's friendly, helpful, and considerate service during delivery. Thanks for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Tale of the corner cupboard
The item we wanted was not available to view and the team telephone/technical support was very good to ensure the product would be suitable.
Notice regarding the delivery was excellent and the delivery drivers, Earle and John from CHD, took considerable care with carrying the product indoors, unwrapping it and getting it properly placed. They were good ambassadors for the company.
5 december 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.