The Cotswold Company - Stow-on-the-Wold Reviews 

315
TrustScore 5 uit 5

4,8

Sheep Street, GL54 1HQ Stow-on-the-Wold, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Toon meer

Beoordeeld met 5 van de 5 sterren

Everyone was very helpful without being too pushy. They left us to look at the product they answered all of our questions very quickly very directly. They helped us compare various products and made h... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a bed and some bedside tables, and was impressed by the quality and the service. Shop staff were friendly, the quality of the items is good and where assembly was needed it was straightforward... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The products and delivery were very good. Unfortunately we discovered two chairs with serious cracks on the inside of the feet (not immediately apparent). On the plus side they were replaced fairly... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. Meubelwinkel
  3. Woonkamermeubilairwinkel

Geschreven door het bedrijf

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Geschreven door het bedrijf

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Contactgegevens

  • Sheep Street, GL54 1HQ, Stow-on-the-Wold, England, Verenigd Koninkrijk

  • 01451 828 185

4,8

Uitstekend

TrustScore 5 uit 5

315 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(315)

5.426 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good quality furniture - great delivery experience

Another purchase of good quality furniture.
Siu-pai and Simioncillo who delivered this couldn't have been more considerate on a miserable February morning to keep everything dry.

5 februari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good morning I Reed,

We're happy to hear that you're enjoying the furniture's quality. We appreciate your kind words regarding the delivery team's considerate service on a difficult day. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 3 van de 5 sterren

Side tables

We ordered three side tables. The organisation was good, but one table arrived damaged and had to be changed. To be fair, the assistant who dealt with the complaint was very efficient and arranged a new delivery and collection of the damaged table. It did take the edge off, however.

29 januari 2026
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good morning Marilyn P,

Thank you for taking the time to share your feedback. We’re pleased to hear that the organisation of your order went smoothly and that our team was able to resolve the issue efficiently. That said, we’re sorry that one of the tables arrived damaged, as we understand this did take the edge off your experience. Your comments are appreciated and will be shared with the team as we continue to improve our service.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Great Company, Great Furniture

Very pleased with furniture. Bought TV Corner Unit, Coffee Table and 2 bookcases. It looks absolutely great in our living room. Staff on phone very helpful and delivery drivers Mavino and Simon were a delight. Polite, cheery and helpful. Definitely recommend this company

6 februari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good afternoon Karen Dare,

We're pleased that the furniture enhances your living room. It's great to know our phone staff and delivery team were so helpful. We appreciate your recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Simply excellent

Simply excellent. Mark could not have been more knowledgeable and helpful with our purchase.

4 februari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good afternoon Andy Wood,

We're happy to hear that you had such a positive experience! We appreciate your kind words and are glad we could be helpful during your purchase.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Delivery drivers (Charlie and Mike )…

Delivery drivers (Charlie and Mike ) went over what you could expect.most helpful and friendly .

3 februari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good afternoon Sheena Stevens,

We're happy to learn that the delivery team was so helpful and friendly! We appreciate you taking the time to share your positive experience with us.
Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Great piece of furniture …

Great piece of furniture and colour, although disappointing it wasn't" in the sale. prompt delivery with no damage . Would of been nice if the delivery men wore covers over shoes on entering the house. Very pleased otherwise

26 januari 2026
Beoordeeld met 5 van de 5 sterren

We had a bed purchased

We had a bed purchased, delivered and assembled. The staff at the shop in Stow were very helpful and knowledgeable. The bed was delivered quickly. Gary and Jake who delivered and assembled the bed were polite, friendly, helpful and very efficient. An excellent service all round.

30 januari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good morning David M,

We're happy to hear that the team at the shop were so helpful and knowledgeable and that the delivery and assembly went smoothly. We appreciate your positive feedback regarding the efficient and friendly service.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Fantastic delivery service

My in store experience was amazing, staff were willing to move products into different lighting for me to eventually find my perfect dinning table - staff over the phone and email were then quick and helpful to respond when our house move date was moved back. Last, but not least, our delivery men went above and beyond to help manage the logistics of getting our new table in safely and set up. I’d heard the delivery service as good, but I was really impressed. Thank you.

30 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchase - very good. Delivery - ?

Purchasing the furniture was a very positive experience. The staff at Stow were lovely, very helpful and courteous. Going out of their way to answer any questions and queries.
The furniture (inglesham range) is beautiful. And settles well into my room. I have purchased bedroom furniture previously, and I was very pleased with that.
The delivery experience was not so good. The delivery guys appeared stressed, and one even stated he did not want to be at work.
They unpacked the furniture outside in the cul-de-sac, which concerned me. And were not happy knowing they had to build the table. Overall not positive.
Yes I would purchase further items from The Costwold furniture company. Lovely well made. Built to last.

23 januari 2026
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service
Had a delivery today by Morgan and Adam. Lovely guys, polite and very helpful.

29 januari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good morning Mrs Joan Shubert,

We're happy to hear that you received excellent service. We appreciate your kind words about the delivery and the team's helpfulness and politeness.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

We were on holiday in the Cotswold for…

We were on holiday in the Cotswold for a week & visited your shop in Stow on the Wold were we found the perfect fit for or dining room a large book case which looks stunning in our home at a very reasonable price in the sale, HAPPY DAYS 😊

22 januari 2026
Beoordeeld met 5 van de 5 sterren

Lovely showroom

Lovely showroom, very helpful but not overwhelming staff (Paul).

24 januari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good afternoon Gail,

We're happy to hear that you found our showroom lovely and our staff helpful. Thank you for your positive feedback; we appreciate it.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Great Exprerience

Website was easy to navigate and the delivery team, Earle & Matt D, kept us up to date on the delivery day and were extremely efficient and polite. Highly recommended.

26 januari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good afternoon Paul Carling,

We appreciate your feedback and are so glad you found our website easy to use. We're happy the delivery team was efficient, polite, and kept you informed.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Ian and Shane delivered our bedroom…

Ian and Shane delivered our bedroom furniture on a very wet and windy day. Service excellent, very friendly and transferred the furniture with care to the required bedroom. Furniture in excellent condition when unpacked. All packaging was taken away which is a huge bonus to. Highly recommend.

21 januari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good afternoon SRB,

We appreciate you sharing your feedback. We're happy to hear that the delivery team was friendly and careful with your bedroom furniture, especially given the weather. It's great to know the furniture arrived in excellent condition and that the packaging removal was helpful.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Wonderful store

Wonderful store, beautifully laid out, great to be able to see the quality of the furniture which you can’t see online.

24 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company with quality furniture

Great company with quality furniture. Slight admin issue regarding what we had ordered before delivery, but customer service dept sorted this out quickly.
Gary and Jake delivered our furniture- very polite and respectful of our property- excellent!

23 januari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good afternoon Jan Randall,

We're happy to hear that you are pleased with the furniture's quality. We appreciate your feedback and are glad our customer service team resolved the administrative issue quickly. We're also delighted that the delivery went smoothly.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service
In store allowed to browse at leisure
Smoothly taken through the ordering and payment process
Short waiting time for goods to arrive
Efficient polite delivery team
Furniture made and put into position
Thank you to Bobby and Yarik

22 januari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good afternoon Euan Winch,

We appreciate you taking the time to share your positive experience. We're happy to hear that you were allowed to browse at your leisure and that the ordering process was smooth. It's great to know the delivery team was efficient and polite. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish, we placed our order in the Stow on the Wold (such a beautiful store!) all staff were super helpful and friendly. I was kept well informed of delivery status and the delivery drivers were amazing arrived right on time to the minute and were professional and friendly thank you Earle and Matt D!

20 januari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good afternoon Jessica Hughes,

We're happy to hear that you received excellent service from start to finish and that our staff were helpful and friendly. We appreciate your positive feedback regarding delivery status updates and the drivers' professionalism.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Friendly, efficient and on-time delivery - great !

Cotswold Company kept us informed at every stage and did what they said they would. Delivery arrived on time and in perfect condition. Charlie and Siu Pai who delivered were friendly and polite, sensitive of our home and efficiently brought in and set up the furniture. A great experience - Thank you !

16 januari 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stow-on-the-Wold

Antwoord van The Cotswold Company - Stow-on-the-Wold

Good afternoon Customer,

We're happy that you had a great experience and appreciate you mentioning the team's friendliness, politeness, and efficiency. Thank you for your positive feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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