CoutureCandy.com Reviews 

The dress came in and looks beautiful. It came in earlier than expected. I'm so excited to wear this to my daughter's wedding.

Fast, true to size

CoutureCandy offers a wide selection of beautiful dresses that truly span every style and budget—from modest options to more extravagant statement pieces. I was impressed that the pricing felt fair and aligned with the quality of the dresses available.

The ordering process was straightforward and easy, and I appreciated how well they communicated throughout the process. I received updates from the moment I placed the order until delivery, which made the experience feel very reliable.

The dress arrived right on time and looked exactly like it did online. The craftsmanship was lovely, and it felt well made and elegant in person.

Overall, this was a great experience, and we will definitely be returning to CoutureCandy for future formal events and celebrations.

I needed to change the address of my delivery and Customer Service were very easy to deal with.

The dress came missing-the clip on the top of the zipper and now the company is not responding-the dresses should be evaluated prior to being sent out so their not sent out broken!

Updated review: I received an email and they will reimburse me for the dress in full.
Thank you!

Its a SCAM!
They dont advertise the dresses correctly and deliver some crappy things, dont accept returns, or have a customer service. It is more of a headache

The dress itself was beautiful. My only concern was how cheaply it was delivered. The packaging bag was cheap, a box was the best option for the delivery. This made some of the beads to come loose because the package was just thrown on the porch. Presentation matters.

I love how fast and pretty are the dresses that I got. 😍

Beautiful dress this is the 2nd gown I’ve purchased in a year and never disappoints. Will definitely purchase more

The dress was too small, I I need to pay for return shipping that’s not fair because I paid for shipping and would lose a lot of money

I’m not gonna lie, I was hesitant to order my daughter’s quinceañera dress from here since I read so many mixed reviews. But, I was pleasantly surprised. Not only did I get an amazing deal, but it was absolutely breathtaking. I saw on UPS label it got shipped directly from the Mon Cheri distribution warehouse (the parent company of the princesa Ariana Vara dress I got her). Honestly, i’ve realized that the majority of the people that are complaining about this place are the ones that are trying to do exchanges and returns. My advice is that you make sure that size you’re getting is accurate. Even if you have to go to a local boutique to try on the brand dress you want to buy. That’s what we did. We tried on an Ariana vara dress at a local boutique and then turned around and bought it for $800 less on their site. As long as your size is accurate, you should be golden! Definitely go for it.

Love it! Exactly what I wanted

AWFUL do not buy a dress from these scammers they sell out from under you and charge you right away
DO NOT BUY FROM THEM

It was very easy to order. The order came in very good time.

Dress was beautiful and arrived very quickly!

The delivery was fine and the dress itself was beautiful. Unfortunately, during alterations, three needles were discovered hidden inside the dress behind the jeweled design by the slit of the dress. This is extremely alarming and a serious safety concern. Because of this experience, I will not be ordering from this company ever again. Finding even one needle would be unacceptable but finding three is beyond concerning!!!

03/04/26: customer support reached out and offered me 15% in exchange of editing my review. Absolutely not.

The dress came in exactly as pictured! In less than a week after ordering. Very impressed. Size guide was also on point. Very happy with our purchase!

Absolutely do not shop here. This company does not offer refunds and makes returns unnecessarily difficult and expensive for the customer.

Despite being priced like reputable retailers, their customer service is extremely unfriendly and clearly not customer-focused. To return an item, they require excessive and unreasonable steps, including:

Writing the RMA number and order number clearly on the outside of the package and providing a photo of it

Paying for return shipping yourself (no return label provided)

Replying with a UPS/FedEx tracking number or risk delays

Submitting clear photos of the front and back of the item, including tags, before they will even process the return

Failure to comply exactly can result in delays or denial of store credit. This process is frustrating, one-sided, and feels designed to discourage returns altogether.

There are many other retailers with better policies and far better customer service. I strongly recommend avoiding this one.

The dress received was beautiful and wrapped nicely. It also came early! The dress looked exactly like the photo.