Love the dress! The description and photos were completely spot on. However, the packaging definitely could be better. The dress was stuffed into what looked like an old Amazon box. A lovely dress lik... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I received an rapid response to my inventory question. And Couture Candy shipped my dress overnight. I was truly thankful and appreciative. It looked exactly as it was pictured. Package very carefully... Toon meer
Bedrijf heeft geantwoord
I strongly caution anyone considering purchasing from Couture Candy. I ordered a dress that didn't fit, and trying to return it has been a nightmare due to their rigid return policy. They don't make t... Toon meer
Bedrijf heeft geantwoord
AMAZINGGG!!! My dress did not arrive on the expected delivery date instead it got here the day BEFORE!!! It is so much prettier in person than online and it truly is such amazing quality. Color is jus... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Couture Candy is a trusted online fashion retailer specializing in authentic designer dresses for formal events, including prom, weddings, black-tie occasions, pageants, and evening wear. We curate a wide selection of 100% genuine designer gowns from well-known international and U.S. brands, offering styles for every body type, budget, and occasion. Founded in the United States, Couture Candy serves customers worldwide through a secure e-commerce platform, with transparent pricing, detailed product descriptions, and clear sizing guidance to help shoppers make confident purchasing decisions. Every item sold on our website is sourced directly from authorized designers or official distributors — we do not sell replicas or counterfeit products. We understand that ordering formalwear online requires trust. That’s why we prioritize accurate listings, responsive customer support, and reliable shipping, while clearly communicating our policies on delivery timelines, final-sale items, and designer-specific return terms. Our team is committed to assisting customers before and after purchase to ensure a smooth shopping experience. Thousands of customers choose Couture Candy for milestone moments such as proms, weddings, galas, and special celebrations. We value honest feedback and continuously use customer reviews to improve our service, website experience, and fulfillment processes. At Couture Candy, our goal is simple: to make luxury fashion accessible online while delivering authenticity, transparency, and dependable service.
Contactgegevens
4050 W. Sunset Road, Suite H – Dock Door 25, 89118, Las Vegas, Verenigde Staten
- (855) 445-8601
- cs@couturecandy.com
- www.couturecandy.com
3,9
Goed
1K reviews
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Perfect Buying Experience
I have always appreciated the vast selection of gowns from Couture Candy. I recently purchased 5 different gowns, and all of them were perfect. I am thrilled with my purchase experience and will most definitely buy from here again in the future. Thank you!
14 april 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your amazing review! We’re so glad to hear that you loved every gown and had a seamless shopping experience with us. Your satisfaction means everything, and we can’t wait to welcome you back for your next purchase!💛
It is a scam
It is a scam! Do not buy from here. They send over random dresses. You cannot return any and they overcharge you and end up paying double.
They responded by saying they could do a return and wanted 20% restocking fee plus doing the return label individually. I left a review and their response was if you delete the review we will reduce is to 15% restocking fees. They buy out their bad reviews.
1 februari 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We’re sorry to hear you remain dissatisfied.
For Order 130837, our records confirm the shipment was delivered on January 28, 2026. The order was fulfilled in line with the packing slip and store credit applied at checkout, with the remaining card payment of $29.55 already refunded to your original payment method.
Our team reviewed your concern and, as a gesture of goodwill, offered assistance to further resolve the matter. That goodwill resolution was declined, and the case remains subject to our standard policy timeframes, which require reporting delivery issues within 14 days for validation.
We understand this is not the outcome you were hoping for, and we remain available should you need any clarification regarding your account or store credit balance.
Horrible company policies and terrible…
Horrible company policies and terrible quality. They say free returns and it’s absolute BS! Don’t order from here…waste of money
10 april 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your review regarding Order #133646. We’re sorry our store policy and product quality did not meet your expectations. Our support team has been notified to review your concern. We appreciate your feedback.
Antwoord van CoutureCandy.com
Thank you for your review and rating. We appreciate your feedback.
Dress was identical to what site…
Dress was identical to what site showed. Very pretty
6 april 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your lovely feedback! We’re thrilled the dress matched your expectations and can’t wait to serve you again in the future.💛
Insane return policy for any legit…
Insane return policy for any legit store.
Be careful returns are store credit only, something, at least in their stores, they neglect to mention!!!
Mail order "may be the same" i dont know, but pretty sh* tty to find this out after you've purchased and no warning from cashier OR a sign.
3 april 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your review. We’re sorry for any confusion about our return policy and understand your concerns. We’ll use your feedback to improve. Please contact our customer support team if you need further assistance.
Terrible company
Terrible company- Very, very dishonest. Ordered a dress, received & it was too small. Attempted within 4 hours of receiving to return or exchange. They refused to allow either. It wasn’t on sale, it wasn’t a final sale & no where did it say it was not returnable. Then they offered a 10% rebate. I said yes since that was all I was going to get from them. Then they came back & said “if there is a 1-star review”, they will retract the rebate offer. There are lots of poor reviews online & on social media. Seems many people have had similar experience with them. Deceptive business practices.
24 maart 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We apologize for the inconvenience. The item is a Final Sale and not returnable according to our policy. We offered a 10% rebate as a courtesy and value your feedback to help improve our service.
Customer service was friendly and…
Customer service was friendly and helpful. Dress is gorgeous!
18 februari 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We really appreciate your kind review! It’s great to know you had a positive experience and that your dress met expectations.💛
Antwoord van CoutureCandy.com
We’re so grateful for your feedback—glad you loved the dress!💛
I ordered with a coupon code that…
I ordered with a coupon code that showed valid right up to the point before submitting the order. It reflected a lower price (including the coupon), however, when I hit Pay the coupon went away and I was charged for the full amount.
I immediately called the company and was told they would forward to another department. I requested either they honor the code or cancel the order. Mind you, this was within their 4 hour cancellation policy.
I never received a cancellation email and they charged me in full.
20 maart 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We regret the inconvenience you’ve experienced and understand your frustration. Please reach out to our support team with your order details so we can investigate this matter and assist you accordingly.
Great experience
Great experience had the dress within a week and a half no issues at all!
8 maart 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you so much for your kind feedback! We’re delighted to hear everything went smoothly and that your dress arrived quickly. We hope to serve you again soon!
This is our favorite website to…Pageant
This is our favorite website to purchase pageant dresses and apparel.
22 maart 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We’re so grateful for your support! Thank you for making us your go-to for pageant dresses and apparel.💛
I loved my dress!
I loved my dress!! Fits great and is very well made and beautiful. Shipping came in timely manner
15 maart 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your kind words! We're so glad you’re happy with the fit and that your order arrived on time.💛
The dress was exactly what my daughter was looking at!
The dress was exactly what my daughter wanted! The price was amazing! I was struggling to pay for the dress at the mall and decided to screen shot it and see where else I could find it. The delivery was super fast also!!!
12 maart 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you so much for your kind feedback! We’re thrilled to hear your daughter loved the dress and that you found a great price with fast delivery. We truly appreciate your support and hope to serve you again soon!
Very happy with my dress!…
From the moment I saw that CoutureCandy had the SoulMates 3 piece silk outfit I was looking for, for my daughter’s wedding I was thrilled. Everything was so easy! Easy online ordering and I received it so quickly. More beautiful in person than the advertising. A couple of days ago I received a call to see if I was satisfied! Excellent customer service as well! I look forward to ordering many items from them in the future!! And did I say it was also on sale! Great pricing!!
1 maart 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We appreciate your lovely feedback and are so happy everything exceeded your expectations. Wishing you a beautiful celebration, and we can’t wait to welcome you back!💛
I ordered a dress for my daughter
I ordered a dress for my daughter. After receiving it she decided she didn’t like it. We promptly requested a return and shipped it back. Couture Candy worked with us to return the item and we agreed upon a 15% restocking fee and then refund to the original payment method. This was satisfactory for both of us.
13 maart 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your feedback. We appreciate your understanding and are glad the return was handled smoothly.
Beautiful!
The dresses I found on CoutureCandy.com are simply beautiful. The one I purchased was exactly as pictured, excellent quality, very reasonably priced and came very quickly. I am so glad to have found CoutureCandy!
2 maart 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We’re delighted to hear your dress met expectations and arrived quickly! Thanks for choosing us—we hope to serve you again soon.
This dress is absolutely BEAUTIFUL &…
This dress is absolutely BEAUTIFUL & STUNNING! It compliments my body, great quality material and has stretch where needed. Will upload more pics once I officially wear it
17 maart 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you so much for your kind words! We’re thrilled to hear the dress fits beautifully and that you’re happy with the quality. We can’t wait to see your photos—thanks again for your support!
The dress came in and looks beautiful
The dress came in and looks beautiful. It came in earlier than expected. I'm so excited to wear this to my daughter's wedding.
6 maart 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your feedback. We're pleased to hear the delivery was earlier than expected and that you're happy with the dress.💛
Antwoord van CoutureCandy.com
Thanks for the great feedback! We're glad everything arrived quickly and the fit was just right. Enjoy your purchase!
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