Ther application was very simple to follow required the make and name of product serial no and age. They sent me a quote straight away for yearly or monthly. It covered everything I needed for my gran... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
No complaints, lost my iPhone 14 pro max on the 10th and covercloud replaced it by the 16th, no problems at all. all done online, submitted the required documents and claim was approved quickly, repla... Toon meer
Bedrijf heeft geantwoord
Fairly simple signup process. I appreciate that they updated their website to accommodate my phone model when I contacted them. Like with any insurance provider, it's only when you need to claim that... Toon meer
Bedrijf heeft geantwoord
Bought gadget insurance from Cover Cloud online (June 2024). I chose this product from Cover Cloud because I couldn’t find insurance for my HP laptop with other providers. Website was very user frie... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CoverCloud provides Gadget Insurance you can rely on. From smartphones to iPads and from laptops to digital cameras we give your gadgets the cover you need. Protect your phone or gadget against: Accidental Damage, Liquid Damage, Breakdown, Theft, Loss, Unauthorised Calls. All with Worldwide Cover included.
Contactgegevens
Minories 30-33, EC3N 1DD, London, Verenigd Koninkrijk
- www.covercloud.co.uk
4,7
Uitstekend
716 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van CoverCloud
Dear John,
Thank you for choosing CoverCloud as your gadget insurance provider and your 5 star review.
Kind regards,
The CoverCloud Gadget Insurance Team
How straight forward the site was
1 augustus 2025
Antwoord van CoverCloud
Dear Karen,
Thank you for choosing CoverCloud as your gadget insurance provider and for your 5-star review!
Kind regards,
The CoverCloud Gadget Insurance Team
Quick and easy to set up
Quick and easy to set up. Good price for my two sons phones. Hopefully will never need to claim on the policy!
7 juli 2025
Antwoord van CoverCloud
Dear Jimmy,
Thank you for insuring your gadgets with CoverCloud and your 5-star review.
It's great to welcome you on board!
Kind regards,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Stuart,
Thank you for choosing CoverCloud as your gadget insurance provider and your 5-star review!
Kind regards,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Berkay,
Thank you for choosing CoverCloud as your gadget insurance provider and your 5 star review.
Kind regards,
The CoverCloud Gadget Insurance Team
Good cover and good reviews
17 juni 2025
Antwoord van CoverCloud
Dear Bill,
Thank you for insuring your gadget with CoverCloud and your 5-star review.
It's great to welcome you on board!
Kind regards,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Irene,
Thank you for renewing your gadget insurance with CoverCloud and your 5-star review.
Best wishes,
The CoverCloud Gadget Insurance Team
Very quick response to a query
Very quick response to a query, no messing about. Easy to deal with – great.
19 juni 2025
Antwoord van CoverCloud
Dear Stuart,
Thank you for your kind words and 5-star review!
Best wishes,
The CoverCloud Gadget Insurance Team
Very easy to arrange.
Very easy to arrange. Until I need to use it (which I hope I don't) I cannot comment on any claims procedure. Otherwise I am happy.
18 mei 2025
Antwoord van CoverCloud
Dear Mr Haigh,
Thank you for your 5-star review.
We're pleased to welcome you on board.
Kind regards,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Alexander,
Thank you for renewing your gadget insurance with CoverCloud and your 5-star review!
Kind regards,
The CoverCloud Gadget Insurance Team
Best gadget insurance
Set up process is so fast and easy and communication is great. I will always purchase gadget insurance from CC. Happy customer!
19 mei 2025
Antwoord van CoverCloud
Dear Henna,
Thank you for your five-star review and continued custom.
We’re pleased to welcome you back and cover your new device.
Kind regards,
The CoverCloud Gadget Insurance Team
Excellent customer service and faultless claims process
I got my phone stolen whilst out with my friends over the weekend. It was a really traumatic experience after never experiencing theft or even loss of my phone before. I’ve learnt from this experience, but my phone is literally my bible too, everything stored there and it’s used for 2FA for all of my accounts for different platforms, Apple Pay the lot, so I was really upset.
I contacted Cover Cloud who were amazing from start to finish, helpful enough on the web chat, I didn’t even have to call. Explained what happened and they sent me the link of where to log the theft and all police documentation. A replacement phone was sent out to me the next day, and considering it’s a refurbished/remanufactured device, it looks as good as new and battery is great.
Thanks so much cover cloud. I have recommended you to two of my friends who were without phone insurance and my situation has prompted them to get coverage.
11 mei 2025
Review zonder uitnodiging
Antwoord van CoverCloud
Hi Charlotte
Thank you so much for your 5-star review and kind words!
We're so glad we could make things a little easier for you during a stressful time and it means a lot to know you’d recommend us to your friends.
Kind regards,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Sheila,
Thank you for sharing your experience, this is great to hear.
Kind regards,
The CoverCloud Gadget Insurance Team
Antwoord van CoverCloud
Dear Nirav,
Thank you for your 5-star review and kind comments. They're much appreciated!
Kind regards,
The CoverCloud Gadget Insurance Team
AVOID The company is actually Taurus Insurance Services - they say they cover loss but really don't
I took out this policy after reading the good reviews. But this company isn't actually CoverCloud but served by Taurus Insurance Services and their reviews are really bad and much more reflective of the service here. if I had known I would never have taken out a policy here.
I purchased their highest level of protection, one that covered loss and theft. I work on location and subsequently lost by laptop at work and told them the last time I thought I had seen it was on a desk at work. After a month of back and forth they informed me of the caveat that if the laptop was left unattended then it didn't count as loss. With my argument being isn't that the definition of lost ? something suddenly leaving your person? anyway a month of not being able to take work on because of not having a laptop, and now I have to purchase a new one - I would avoid and go with another provider for peace of mind.
17 april 2025
Review zonder uitnodiging
Antwoord van CoverCloud
Dear India,
We are sorry to hear that your experience with the underwriter’s appointed claims administrator fell below expectations.
Unfortunately, the administrator was unable to authorise the claim on this occasion because the laptop was knowingly left unattended.
The claims administrator has confirmed that a formal complaint was logged, and their Customer Relations Team has provided you with a Final Response Letter.
Given you are no longer in possession of the insured item, we have now cancelled your policy to avoid any unnecessary payments.
Kind regards,
The CoverCloud Gadget Insurance Team
Always an outstanding customer service…
Always an outstanding customer service experience.
29 maart 2025
Antwoord van CoverCloud
Dear Linda,
Thank you for your five star review and for continuing to insure your gadgets with CoverCloud.
Kind regards,
The CoverCloud Gadget Insurance Team
Easy to take insurance out and well…
Easy to take insurance out and well explained cover.
8 maart 2025
Antwoord van CoverCloud
Dear Bixxyboaler,
Thank you for your five-star review and kind comments. It's great to welcome you to CoverCloud.
Kind regards,
The CoverCloud Gadget Insurance Team
The website is very easy to use…
The website is very easy to use especially as my Google Pixel 8a isn't recorded on other websites? Competitive pricing also helps.
12 maart 2025
Antwoord van CoverCloud
Dear L A Weller,
Thank you for sharing your positive experience!
We're delighted that you found the quote for your Pixel 8a so competitive and the website easy to use.
It's great to welcome you on board!
Kind regards,
The CoverCloud Gadget Insurance Team
The important is to have laptop cover
Yes is so important to have your laptop with cover
10 maart 2025
Antwoord van CoverCloud
Dear Lynda,
Thank you for your 5-star review, we're delighted to welcome you on board!
Kind regards,
The CoverCloud Gadget Insurance Team
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