cpap.com Reviews 

My GF recommended this company because of her wonderful experience with the customer service and now I know why. Buying a PAP machine is very overwhelming, similar to buying your first car, accept your health is at stake. I've called them multiple times
almost everyday for the last week and have received detailed answers to my
questions with a lot of patience and friendly caring demeanor.

They are always happy to answer any question no matter how many or trivial it may seem.

Last night was my first time using the Resmed Air Curve 10 VAuto bipap. Tiania answered my many detailed questions with helpful tips and suggestions based on my unique situation.

I was at first hesitant to go with an online DME company instead of the local one my doctor referred me to.

They have an A+ BBB rating and are considered in the top 3 online CPAP companies from many sleep experts.

It was also important to me and my doctors to get the equipment shipped overnight instead of waiting 2 weeks for the processing time from the local vendor who would still have to drive out to my house since I don't drive.

Treatment for my severe apnea in my case is life saving.

I'm grateful to have found CPAP.com!

GREAT SERVICE & EASY PROCESSING THE ORDER

This company makes the process pleasurable, and I recommend them. I have purchased a few times and have received courtesy, clarity, and completeness. I did buy something without speaking with their customer service person and made an error—my mistake. Unfortunately, I could not return it because their system wouldn't allow it after 30 days. So she gave me 25% off on the right product—and did so with a smile and an apology. Their customer service (Jacqueline) is excellent, and I wanted to let you know not to be concerned; you are in good hands.

Couldn’t access my account due to email issues from my past provider frontier. Georgia helped me a tremendous amount to get my account back. Can’t thank her enough.

This person was 10 out 10. They helped me fix orders twice on the same chat, and was totally top notch. Their name was Georgia.

I have purchased from CPAP.com for many years and have always appreciated the prompt delivery of my items. I spoke with a customer service representative today named Tiania. she was very helpful and polite and I was very pleased with the service I received. I recommend CPAP.com to all my CPAP user friends.

Until now our journey with CPAC therapy has been very slow, my husband really needs supplies and needs to be able to try the different mask options.
CPAC. COM has been a super big relief, it’s so easy to order from them, things come quickly and customer service is the best! We have had a much better experience since we have utilized CPAC.COM for supplies we need without the red tape and waiting to get them we had been experiencing. Additionally the sales are a big savings! The representative we spoke to was super pleasant friendly and knowledgeable and there was no long wait to talk to a person!! I highly recommend CPAC.COM for your unmet CPAC equipment and supply needs.

Thank you for your help, patience and understanding of my questions about an order💯🥰

CPAP.com has consistently had great service. The service I got today from Mary was no exception. She listens well, was knowledgable, patient, polite, and made an excellent suggestion to resolve my problem. In my experience it's unusual to get such great service these days. I wouldn't even consider getting CPAP supplies or equipment elsewhere based on CPAP.com's and Mary's service levels.

Juliene at customer service did a great job for me. Should have ordered over the phone instead of online. Would have been more complete without my errors.

I initially had some difficulties with placing my order online, so decided to call the toll free number. My call was answered quickly, and Sarah collected my information and walked me through each of the four items I purchased. Sarah made what started to be frustrating into a simple task--with the outcome being a delighted customer. Thank you Sarah.

The person answering the call and updating an order was very professional, cordial, and helpful. Great to deal with someone so pleasant. Thanks.

Georgia was great today. She offered suggestions to make my new mask work for me. When I asked for a refund, she did so without argument. I always buy from Cpap.com because of the great customer service.

The customer service goes above and beyond! I had issues with my orders being placed through the wrong profile. My CSR was able to switch everything and save me money because I chose the wrong machine and supplies. Absolutely FANTASTIC!!

Great customer service! They helped me order the right product and gave me a discount too!

The service representative, Mary was very knowledgeable and thoughtful. Mary was informative and made the ordering and selection process smooth. I am looking forward to my new machine.

Customer service was very polite and helpful

Brandy,
Thank you for making my experience a breeze !
Sooooo helpful!

Camyatta is Knowledgeable, patient and helpful. She is really customer service personified. She helped me chose a new mask after the mask I had been using for years was discontinued by the manufacturer.

Mary B was incredibly helpful in helping me select the CPAP machine and accessories I needed for traveling and camping.